
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Great Experience We primarily worked with Rich who was very friendly and knowledgable. He explained the difference between 2 models that we were interested in. He to We primarily worked with Rich who was very friendly and knowledgable. He explained the difference between 2 models that we were interested in. He told us all about the vehicle that we ultimately purchased and made sure that everything was in order before we left the dealership. We worked with Ethel for the finance piece. She was very friendly and knowledgable as well. She explained in detail all of our options so that we could make informed choices. Chris G. and CJ were very professional and friendly and connected us with Rich and Ethel. They worked quietly in the background, but helped us out tremendously. We've been working with Herson's Honda for many years and as always they didn't disappoint. Their team works hard to make every experience a great one. A big thanks to the entire team! More
Great experience We worked with Aaron buying our new Honda Odyssey and had a great experience! He took the time to go through all the trim levels and features of the c We worked with Aaron buying our new Honda Odyssey and had a great experience! He took the time to go through all the trim levels and features of the car to help us decide what was best for us. He also helped us get what we wanted for our trade-in. Overall great experience! More
Very helpful Shopped here for a used blue Odyssey. Aaron Little was very helpful, thoughtful, and knew a great deal. Sales manager Kevin Murphy offered a full expl Shopped here for a used blue Odyssey. Aaron Little was very helpful, thoughtful, and knew a great deal. Sales manager Kevin Murphy offered a full explanation of pricing and options. We felt we were treated very fairly. More
Great experience Salesman Percy is knowledgeable about the models and features. We left happy with our choice. It was a professional and positive experience for my hus Salesman Percy is knowledgeable about the models and features. We left happy with our choice. It was a professional and positive experience for my husband and me. More
"Wonderful car buying experience!" - Jon Setiawan Robbie Jacinto is a friendly, professional & wonderful sales representative, he is knowledgeable about the car he is selling. We just planned to test Robbie Jacinto is a friendly, professional & wonderful sales representative, he is knowledgeable about the car he is selling. We just planned to test drive a HR-V on that day, but ended up buying one from Robbie at Herson's Honda. Robbie is the best! More
Excellent service by lappe Sock Had a great buying experience with Lappe. He was extremely friendly, professional, polite and knowledgeable about the car we purchased. He made our Had a great buying experience with Lappe. He was extremely friendly, professional, polite and knowledgeable about the car we purchased. He made our buying experience pleasurable. More
Amazing car buying experience with Aaron!!! I started my car shopping process in May of 2017. I walked into Herson's and was paired up with Aaron. From the start, Aaron was extremely friendly an I started my car shopping process in May of 2017. I walked into Herson's and was paired up with Aaron. From the start, Aaron was extremely friendly and relaxed. I had come from another dealership (Mazda) before going to Herson's and found the other salesman too desperate. Aaron showed me the 2017 Honda CR-V I inquired about, went on a test drive with me, and sat down to discuss pricing. I was open and upfront with Aaron about wanting to save some more money for a down payment and told him I would most certainly be back. He didn't make me feel bad or try to run after me when I left. I've heard horror stories of salesman doing that! Aaron and I stayed in touch in the months after and when it was time to make my purchase in November I knew he would make it an easy process. And he did not disappoint. The sales manager, Justin, was also amazing to work with. He came over and introduced himself and told me if I needed anything to let him know. I could tell that he had a great working relationship with Aaron and that he knew we were in good hands. The paperwork was quick and painless from start to finish. Ted in Finance made everything easy to understand and was patient when I had a tough time making decisions. I ended up purchasing a beautiful 2018 Honda CR-V and I am so happy with my decision. I will be recommending Aaron, Justin and Herson's to all of my friends and family. More
Jonathan was very helpful Purchased a 2017 CRV, and Jonathan was very helpful with explaining the features of the car, and made the negotiating smooth. Love the CRV, and recomm Purchased a 2017 CRV, and Jonathan was very helpful with explaining the features of the car, and made the negotiating smooth. Love the CRV, and recommend it to anyone. More
Good Experience I had a good experience purchasing my vehicle. I did a bit of back and forth and was met with friendliness and patience each time i showed up. I had a good experience purchasing my vehicle. I did a bit of back and forth and was met with friendliness and patience each time i showed up. More
Personalized, Quality and Genuine Service From the start, Rich was extremely friendly and understood my constraints both with specs and price. He made me feel welcome, answered all my question From the start, Rich was extremely friendly and understood my constraints both with specs and price. He made me feel welcome, answered all my questions, and provided a superior level of service across the board. He took the initiative to reach out to me multiple times to see how he could help make the experience even better. Not often do you find that level of quality and genuine attention in the service industry today. I would highly recommend him and Herson's for anyone looking to buy a Honda. More