Herson's Honda

Very good service JJ Hunt and crew at Herson's were top notch. Blew a spark plug out of the head (Honda should pay, but it's not Herson's fault) and they had me back on JJ Hunt and crew at Herson's were top notch. Blew a spark plug out of the head (Honda should pay, but it's not Herson's fault) and they had me back on the road the next day. There was no xx, just great service, and they didn't try to sell me anything I didn't need!! Thanks guys. More

Regular service and camera replacement Yesterday I serviceed my Honda Accord with Carl Salazar. (I know Carl because he helped troubleshoot and fix an A/C issue I was having several monthes Yesterday I serviceed my Honda Accord with Carl Salazar. (I know Carl because he helped troubleshoot and fix an A/C issue I was having several monthes back.) After my service I realized the rear camera had stopped working. I spoke to Carl and quickly rescheduled the service. He let me know the work that might need to be performed, how long it would take, and a timeframe for when the car would be ready. It was fixed quicker than was expected and I was back on the road. I like working with Carl because he is open, honest, and direct. If he sees an iissue that can be just fixed, he just takes care of it. If it is going to take some time he is good about setting expectations. It is good to know that I can call up with any issues and get great service. More

Quality Service of my Honda Rose Byrd has been my service adviser since I bought my car back in 2010. For the past 6 years she has provided consistent customer service and profes Rose Byrd has been my service adviser since I bought my car back in 2010. For the past 6 years she has provided consistent customer service and professionalism. She keeps me informed and responds promptly to my emails and inquiries. She is knowledgeable, fair, and personable, which are all very important to me. The Honda service technicians have kept my car in top notch condition. More

SORRY SERVICE 1 had as appointment for 12;30 was on time to change a tire took about 2 hrs to complete the job, to change a tire two hrs seems out of line why an 1 had as appointment for 12;30 was on time to change a tire took about 2 hrs to complete the job, to change a tire two hrs seems out of line why an appointment if it takes that long to change a tire getting ready to trade in my 2011 ;but will think about it ;my guess that i go back to criswell honda I believe i was shaffed 'I tought that it wood be nice because a shorty trip for sertvice would be great, the wait was out of line BOB STETS More

Great Customer Service!! I needed help ordering a part for my car. I've called different companies for help but no one has had enough patience to help someone who knows NOTHIN I needed help ordering a part for my car. I've called different companies for help but no one has had enough patience to help someone who knows NOTHING about cars. When I called the customer service line for Honda, I was greeted by Mr. Deleon, who took his time to explain what I needed and why I needed. He was respectable and understanding. I'm so happy he was able to help me! This will now always be my first call. More

Great Service! Carl was exceptional and would recommend him and this dealership to anyone, appreciate the professionalism, quality work and service, thank you fo Carl was exceptional and would recommend him and this dealership to anyone, appreciate the professionalism, quality work and service, thank you for a hob well done. More

Great service! I visited in search for a used car (2010 or higher). I received awesome service! The salesperson was so knowledgeable and helpful. The professionalism I visited in search for a used car (2010 or higher). I received awesome service! The salesperson was so knowledgeable and helpful. The professionalism was very refreshing. More

Thumbs up! I took my car in for the airbag recall. John Hunt in the service department was very courteous and very professional. The work was done smoothly and I took my car in for the airbag recall. John Hunt in the service department was very courteous and very professional. The work was done smoothly and on time. Absolutely no complaints. I will be going back to Herson's for any future repairs. More

good work It is a regular maintaince appointment, and the service person: Mr. Carlos Magana is very nice and provide the service to my Accord, and also provide It is a regular maintaince appointment, and the service person: Mr. Carlos Magana is very nice and provide the service to my Accord, and also provide all the detail things recommend by the technician, also the shuttle bus drive is very nice to send me to my workplace and pick me up when the car is done. More

Glad to meet with Warner DeLeon! I was services by Warner DeLeon for the replacement of my side mirror. While I did not order the parts through Hersons Honda, Warner acted professiona I was services by Warner DeLeon for the replacement of my side mirror. While I did not order the parts through Hersons Honda, Warner acted professionally and helped me get it setup, and threw in a few tips on maintenance as well! When next I come through, I'll be looking for him. More