Herson's Honda

Reliable, competent service, excellent communication re need I have been taking my 1995 Honda Accord to Herson's since it was new, and they have kept it running like a top. I have never felt that they recommende I have been taking my 1995 Honda Accord to Herson's since it was new, and they have kept it running like a top. I have never felt that they recommended more service/repairs than was needed... they have always explained in detail why certain repairs or parts replacement was needed. During service I get regular email and text updates on status. I have always had the impression of a high degree of competence in the mechanics, and the service representatives are always a pleasure to work with. In particular, I would to call out the service rep I dealt with most recently, Cesar Lemus, who could not have been more pleasant and communicative. More

Great Service! The definition of great service is work well done on one's car. This being said, great service cannot be completed without good service reps, and in m The definition of great service is work well done on one's car. This being said, great service cannot be completed without good service reps, and in my case it's Weston. Weston took care of me from car drop-off to car pick up. He answered all my questions and then some. Thank you! I'll be back. More

Excellent Service!! The moment we stepped into the dealership, we were greeted with help! Rick was helpful, knowledgable and made the experience fantastic! Rick made su The moment we stepped into the dealership, we were greeted with help! Rick was helpful, knowledgable and made the experience fantastic! Rick made sure that he was able to find what we wanted with all options and color of our desire. Rick stayed with us until the sale was final!! I can't wait to purchase our next car from him! More

Thanks Weston - In & Out! Thank you Weston Stone for helping me make my appointment and greeting me at my drop off last night. You were very attentive and jumped right in and m Thank you Weston Stone for helping me make my appointment and greeting me at my drop off last night. You were very attentive and jumped right in and made sure my needs were met! Job was done ahead of time so that I could get on to my Saturday schedule. Been a customer at Hersons since 1979 and service is much more important as sales, as long as I get the deals I want! Thanks Weston and the entire Hersons sales and service teams. Will S More

Great People and extremely good service I went in on Saturday May 21st to pick up my Accord and I asked if they could put air in my spouses car because one tire was very low. Mr. Weston Ston I went in on Saturday May 21st to pick up my Accord and I asked if they could put air in my spouses car because one tire was very low. Mr. Weston Stone was more than happy to do so and alerted me of a possible slow leak in that tire. Mr, Carlos Salazar was the one that took very good care of my Accord. Rose Byrd also came out to say hello as always. The people at Herson's are very friendly and courteous and their service has been very good and I expect it to continue. More

Excellent DealerShip !!!! It was great experience. Thank you Moshen and Chris.Your guys are rocking.Excellent in handling the customer....Keep up the good work for future Endea It was great experience. Thank you Moshen and Chris.Your guys are rocking.Excellent in handling the customer....Keep up the good work for future Endeavor..... More

Has great energy Mr. Guerava has great energy treats his customers like family. When i went in to get my service he greeted me with a smile and handshake. I love how a Mr. Guerava has great energy treats his customers like family. When i went in to get my service he greeted me with a smile and handshake. I love how a young man like that has the potential to put a smile on everyone there. Thank you Mr. Guerava. More

Blessings I was treated like family, with all that I had going on with my credit, Rich and CJ and the rest of the team worked very hard to find a workable deal I was treated like family, with all that I had going on with my credit, Rich and CJ and the rest of the team worked very hard to find a workable deal for me. I proud to say I'm a new owner of a new car that is adorable and just right for me .. Thank you Guys for yr excellent customer service and willing to work with a sista!! More

Excellent service at Herson's Honda Rose Byrd has been our service representative when our Odyssey needed maintenance. Rose has kept us informed throughout the process. The necessary Rose Byrd has been our service representative when our Odyssey needed maintenance. Rose has kept us informed throughout the process. The necessary concerns are addressed and the car is ready when we arrive for pick-up. More

Emergency Service Scheduling Two days ago, every time I made a sharp left turn at moderate speed, I would hear a strange noise coming from the front end of my car. I suspected a Two days ago, every time I made a sharp left turn at moderate speed, I would hear a strange noise coming from the front end of my car. I suspected a brake pad/caliber problem, so I immediately made an appointment at Herson's, Rose made a heroic effort to schedule me as soon as possible, after learning that I needed to use the car in three days to drive my 90-year old mother-in-law quite a distance to an important medical appointment at the end of the week, and I wanted to make certain that my car could get her there safely. Rose inserted me into an already booked schedule, and the problem, which was indeed the brakes, was diagnosed and resolved quickly. Over the past 25 years, I have purchased only two cars, both Accords from Herson's Honda. I tend to drive my Accords until they refuse to go just one more mile, and Herson's exceptional after-sale service enables me to do this. More