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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

June 25, 2016

Excellent service coordinator (Cesar Lemus) Cesar Lemus was fantastic help with the regular maintenance, as well as other repairs for my Honda Accord. Very clear explanations, excellent custome More

by RG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to see you again when you are due for service. Happy Driving!

June 24, 2016

A Herson's Honda customer since 1983 We've purchased several Accord's from Herson's Honda and have our car serviced at Herson's too. Service coordinator Rose Byrd is great and has offere More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We truly appreciate your 30+ years of dedicated patronage. We hope to keep you a happy customer for many years to come! Happy Driving!

June 23, 2016

excellent service I've been going here for service since 2009 for my Honda Fit...Always pleased ! A+....Rose Byrd is my rep., very professional and knowledgable, and fr More

by Jack Bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review and your years of patronage!

June 23, 2016

Ceaser Lemus Thank you Ceaser for your professionalism and expertise in dealing with my extended warranty. Was not sure if the problem I had was covered. Cearser More

by cipu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad we were able to get your repair covered and get you back on the road. Happy Driving!

June 23, 2016

Good team effort with effective communication I've know and worked with Rose since I purchased my Honda Civic Del Sol in 1993. She was my 'oil' person for 20 of those years and I was glad to se More

by Doug S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg the svc mgr also goes the extra mile to provide customer satisfaction, Rose Byrd
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your years of dedicated patronage!

June 22, 2016

Respectable service I own a Honda CR-V. My tires had warranties and insurance on them. Obviously the insurance would only take care of them if a on road incident where to More

by Honda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone, Omar Guevara
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help!

June 22, 2016

Smooth transaction I consider my family a "Honda" family. We've owned Honda after Honda and I can't describe how safe I feel in one of them. From the moment I walked in, More

by Angie7383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Tashman, Rick Deramo
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We know you will love your newest Honda with all the advances in technology and even more safety features. We are here 7 days a week if you have any questions about your new car. Happy Driving!

June 21, 2016

Regular Service Herson's is always a pleasure. The staff is friendly and knowledgeable. Today I had Rose, who was extremely helpful and explained every aspect of my More

by Susan Scofield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business!

June 21, 2016

Friendly and efficient. Excellent, fast service to repair a tire with a nail in it, and check other tires as well. Weston was easy and pleasant to deal with. More

by gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review!

June 17, 2016

Quick oil change by appointment Always on time and always done as promised... I have been a repeat customer for 25 years. Weston walked me through checkout. No problems. I keep going More

by HappyHerbie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Jun 27, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate you're dedicated patronage and hope to keep you a happy customer for many years to come!

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