Herrnstein Hyundai, Inc.
Chillicothe, OH
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1,040 Reviews of Herrnstein Hyundai, Inc.
I was visiting from out of town and had an issue with my car. The team at Herrnstein Hyundai were able to fit me into their busy schedule. I'm very appreciative of all they did to get my car in working orde car. The team at Herrnstein Hyundai were able to fit me into their busy schedule. I'm very appreciative of all they did to get my car in working order. More
I've just had bad experiences with Hyundai. Had to get work on it almost a year ago and it took almost 4 months to get my car back. ever since then my car has been glitching and took it up ther Had to get work on it almost a year ago and it took almost 4 months to get my car back. ever since then my car has been glitching and took it up there last week and they had it 4 days and never found anything More
One week after purchasing a certified preowned 2022 Tucson I’ve noticed a broken part on it. I called sales manager chance Woods, and informed him of the broken part in which he told me, he would take Tucson I’ve noticed a broken part on it. I called sales manager chance Woods, and informed him of the broken part in which he told me, he would take care of it . Six weeks later after the part came in sales manager said he did not recall telling me that and that I would be responsible for getting it fixed. To me, he called me a liar. You do not treat customers that way. The service and parts employees treated me with respect so I give them a five star rating as for the sales manager and for upper management letting him treat customers that way I give a zero star rating. I will never deal with herrnsteins again for this reason. More
Great service from Brook, Amber, and Neil. They made our purchase of a new Tucson go smoothly. Also, financing dept seemed easier this time — didn’t take as long to sign paper work. We highly They made our purchase of a new Tucson go smoothly. Also, financing dept seemed easier this time — didn’t take as long to sign paper work. We highly recommend shopping here for your vehicle. More