
Herrnstein Hyundai, Inc.
Chillicothe, OH
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1,043 Reviews of Herrnstein Hyundai, Inc.
Everyone at the Chillicothe dealer ship is so nice they managed to get my car in 6 days earlier than originally scheduled and even washed it. managed to get my car in 6 days earlier than originally scheduled and even washed it. More
Everyone in the service department was extremely friendly, professional, knowledgeable and focused on customer service. Matthew checked us out after our service was completed. We were impressed with friendly, professional, knowledgeable and focused on customer service. Matthew checked us out after our service was completed. We were impressed with the cleanliness of the service waiting area and the comfort and amenities offered during our wait. We purchased our Venue at a dealer in Columbus but after the experience we had during closing the purchase of our vehicle, we made the decision to never go back to that dealer again, for any reason. Glad we had the choice to go to Hernstein Hyundai, it is closer to us (same city we are in) and it was a great experience all-around. We will absolutely go back when we need service! More
This was the easiest and quickest I've ever purchased a vehicle. Barb was tremendous. Not sure what you are paying her, but whatever it is, it's not enough. Can't imagine having a better experience. Was ab vehicle. Barb was tremendous. Not sure what you are paying her, but whatever it is, it's not enough. Can't imagine having a better experience. Was able to start everything over the phone and online, and was all set once I got to the dealership. More
Poor communication- parts put on vehicle with little communication as to why. Feel that unnecessary parts were replaced on vehicle with no explanation. Will not purchase a vehicle from any of the dealer communication as to why. Feel that unnecessary parts were replaced on vehicle with no explanation. Will not purchase a vehicle from any of the dealer locations after dealing with their service department. More