Herrnstein Hyundai, Inc.

Quick and friendly service. Very nice and clean establishment. Comfortable waiting area. Customer service was helpful, polite and very knowledgeable. Very nice and clean establishment. Comfortable waiting area. Customer service was helpful, polite and very knowledgeable. More

Seemed like it took a little long. The first car had a head gasket issue. The second car was the one we chose. The first car had a head gasket issue. The second car was the one we chose. More

Herrnstein Hyundai in chillicothe was a very well kept dealership, the inventory was incredible, very quick with everything. The employees are very polite and easy to get along with, very professional. I dealership, the inventory was incredible, very quick with everything. The employees are very polite and easy to get along with, very professional. I would definitely recommend and buy from again. More

I went in for a couple recalls on my car and I was in and out within an hour. Very nice and quick out within an hour. Very nice and quick More

Best sales team in the industry hands down, in and out fast, i was in my new car in less than an hour fast, i was in my new car in less than an hour More

Very disappointed in this visit from top to bottom… only thing good about it was the energy of my service writer. Her energy was amazing. Cleaning if my car was horrible and not worth the additional hour thing good about it was the energy of my service writer. Her energy was amazing. Cleaning if my car was horrible and not worth the additional hour plus wait, the next oil change sticker was set for 58k miles and this was an oil service @ 34k… they changed my setting on some of the functions on my car? Why? And added a locking lug nut to each of my tires without permission or knowledge until I opened my hatch the next day to put groceries in there and found the package of 4 “GOOD” lug nuts in the package..? What’s going on??? More

Barb and Chance are amazing to work with - helped me get a new car and explained the process along the way a new car and explained the process along the way More

Great customer service over all! Sam helped us in July when we showed interest in the Palisade. We waited, and wanted to take our time in deciding. Sam messaged us on 9/29 stating a Sam helped us in July when we showed interest in the Palisade. We waited, and wanted to take our time in deciding. Sam messaged us on 9/29 stating a new palisade xrt was on the lot. We waited until 9/30 to come in and messaged him. Unfortunately Sam had the day off but Jr helped and the process from the beginning in July until purchasing the vehicle yesterday was great! Thank you Sam and Jr for excellent customer service! More

The staff very friendly and courteous, They called me by name. The work was completed in a timely manner. I have recommended Herrnstein to family and friends name. The work was completed in a timely manner. I have recommended Herrnstein to family and friends More

Always a good experience. Everyone is friendly and helpful. I have bought 3 vehicles from this dealership and plan on going back if I need to buy another. Everyone is friendly and helpful. I have bought 3 vehicles from this dealership and plan on going back if I need to buy another. More