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Herman Cook Volkswagen
Encinitas, CA
56 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 56 reviews
January 01, 2026
I always feel cared for when I bring my VW to Herman Cook Encinitas. Eric and his team always look after me and my Golf. Encinitas. Eric and his team always look after me and my Golf. More
by trish_pullara
Verified Customer
January 01, 2026
Alan and Eric were efficient , knowledgeable and helpful. . They coordinated effectively with the insurance company and pushed the job through a mountain of paperwork. . They coordinated effectively with the insurance company and pushed the job through a mountain of paperwork. More
by FARAJEKHARSA
Employees Worked With
December 30, 2025
Good service and efficient. Only issue is one of the recalls couldn't get resolved due to lack of parts. Only issue is one of the recalls couldn't get resolved due to lack of parts. More
by guarddon
Employees Worked With
December 29, 2025
Took care of the problem quickly and got us on our way in a very friendly way a very friendly way More
by MDENGLER
Employees Worked With
December 28, 2025
Everyone is extremely professional and helpful! Definitely our top pick for all services and new vehicles. Definitely our top pick for all services and new vehicles. More
by guvenkanbolat
December 25, 2025
This is our all-time favorite dealership. The buying experience is great - no pressure and fair pricing. Service has been wonderful. They’ve taken great care of our car and I’ve never felt ov The buying experience is great - no pressure and fair pricing. Service has been wonderful. They’ve taken great care of our car and I’ve never felt over-charged. Lots of integrity! More
by STEVE@ROMANINK.NET
Employees Worked With
Alan
December 21, 2025
Herman Cook represents Volkswagen very well! It is a pleasure to deal with their staff in both sales and service. It is a pleasure to deal with their staff in both sales and service. More
by DAVID.WALLACE
Employees Worked With
December 19, 2025
It was a relaxing and enjoyable maintenance process The staff responded very quickly and provided excellent service. It was a relaxing and enjoyable maintenance process staff responded very quickly and provided excellent service. It was a relaxing and enjoyable maintenance process More
by lexiang64
Employees Worked With
Mr. Ricardo
