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Heritage Volkswagen Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
669 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 669 reviews

August 07, 2022

Denny was great to work with. He's been selling VW's for a long time, and really took a minute to listen about what I was looking for. More

by Bought my daughter a car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Applegarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Devine
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Aug 08, 2022 -

Heritage Volkswagen Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 19, 2022

Tobi was flexible and patient when helping myself and my family look for a new car. He is by far the best and most friendly car salesman I have worked with - if you are looking for a vehicle you need to go More

by andy s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobi Agbede
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Jul 20, 2022 -

Heritage Volkswagen Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2022

Mr Naz Islam is wonderful! ! The opposite of the usual characteristics of a car salesman. Professional, very pleasant, polite, not pushy at all. The best car buying experienc More

by 12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naz Islam
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Jun 23, 2022 -

Heritage Volkswagen Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 13, 2022

responded quickly about the car I was interested in. The sales person was great to work him and it did end with me buying a car from them. More

by romo2599
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naz Islam
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Jun 14, 2022 -

Heritage Volkswagen Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 05, 2022

Great customer service, very professional, very knowledgeable. Great experience, enjoyed working with service rep Jennifer. More

by Sgtleeus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hollenbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 19, 2022

Catonsville Volkswagen is the best place to get my car serviced and I have had the pleasure of working with Jenni multiple times and she is great! More

by Angie_94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni
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Mar 22, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 19, 2022

The customer service rep, Jenni, was extremely friendly and helpful. She promptly addressed the issue we're having with the car More

by jgert52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Grap
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Mar 22, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Volkswagen Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2022

Responsive to our needs. Prompt appointments. They usually wash our car before we pick it up. More

by feddins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Grap
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Mar 20, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Catonsville!

March 15, 2022

The place is clean and neat. Staff is nice, friendly, and knowledgeable. More staff would be nice. More

by pile_pottery0u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni
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Mar 18, 2022 -

Heritage Volkswagen Catonsville responded

Thank you for taking the time to review Heritage Volkswagen Catonsville. We are glad to hear you had a positive experience with our staff; however, we sincerely apologize for any inconvenience that occurred. Our General Manager, Gabe Walman, would like to speak with you to learn more about the situation and address your concerns, but has been unsuccessful in locating your contact information in our database without a first and last name. At your earliest convenience, please contact Gabe directly at gwalman@mileone.com or 443.341.8119 to allow us the opportunity to ensure your next experience is consistent with the high standards that match our reputation. We hope to hear from you soon.

January 07, 2022

Marco helped me to evaluation ate and buy a new VW Jetta. There were a few challenges like supply, the pandemic and the car I wanted was at another store. Worked out wonderfully and he got the sale. More

by Bob Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahmoud Abdelaziz
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