6624 Baltimore National Pike
Baltimore, MD 21228
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Tyrone Carr was very helpful! He was very receptive to what i was looking for, answered all my questions, and was very patient with my decision making!
I've gotten my last 12 cars here. I liked it so much, I also worked there for 2 years !
Wes is an outstanding salesman. I purchased a vehicle from his previous location and he took care of us. When I needed another vehicle there was no question but to go back. I found out he was working at another dealership and had to go there! Again he exceeded my expectations and sold me a second car. Super detailed and made sure the process was smooth. If you need a vehicle, make sure you visit Mr Wes!
We enjoyed working with James Franklin. He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we were connected with the right personnel for our different steps along the way. I appreciate that he called after the sale to check on us and see how our transition to our new vehicle was going.
Khalil is truly Mr. Customer Service. He worked with us for months. He's very patient and knowledgeable. He will go above and beyond to understand your needs and help you find the right car. We highly recommend working with Khalil. Due to Khalil's hard work, we did buy a 2024 ID4 and love it. Unfortunately, Heritage didn't have the color we wanted and we ended up buying from a different VW dealer.
Great person to work with. Answered all my questions to my satisfaction . Great personality .Pleasure doing business with him.
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