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Heritage Volkswagen Catonsville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.5
673 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 673 reviews

February 22, 2023

Excellent experience, the best I have ever had, the Dealership went above and beyond any thing I was expecting. More

by srobertsjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meredith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Littlejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Walman
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Feb 25, 2023 -

Heritage Volkswagen Catonsville responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

My experience with Melissa and Bill was a pleasure. My wife and I truly appreciate their breadth of knowledge and superb salesmanship! Thank you for a wonderful and professional environment! More

by JNB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa and Bill
Report | Print
Feb 09, 2023 -

Heritage Volkswagen Catonsville responded

Hi Jnb, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2023

Great customer service! I bought my first car from here, and everyone was so helpful! Melissa is AMAZING! Without her help, I probably would’ve left without anything. Defini More

by Zahra Uddin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Cole
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Feb 03, 2023 -

Heritage Volkswagen Catonsville responded

Hi Zahra, thank you for your positive review. We're glad to hear that you found our team here at Heritage Volkswagen Catonsville so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

January 29, 2023

They worked with me and they made my deal happen thank you Mrs Miller and Stephen More

by Jackhammer411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meredith Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Peller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Jackhammer411 responded

They worked with me and they made my deal happen thank you Mrs Miller and Stephen

December 05, 2022

I purchased Taos for my first Volkswagen. It was excellent experience to purchase it, thank you! More

by J.C.
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Heritage Volkswagen Catonsville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2022

Do not buy from this dealership. Impossible to deal with, lazy, rude. Have not honored one thing they promised, and sold me a lemon. Even worse if you are a female, I watched a young More

by cgaimes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Peller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naz Islam, Bill Devine, Gabriel Walman, Nana Adu
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Nov 22, 2022 -

Heritage Volkswagen Catonsville responded

Thank you for sharing feedback about your experience with Heritage Volkswagen Catonsville. The input and feedback from all our customers is important to us, as we take great pride in providing honest and reliable information to all. Our General Manager, Gabe Walman, would like to address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a full name. At your earliest convenience, please contact Gabe directly at gwalman@mileone.com or 443.341.8119 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your feedback and we hope to hear from you soon.

November 13, 2022

Tobi and Gabe were excellent to deal with- second time I have bought a car from Heritage. More

by thekolpfamily5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Walman, Tobi Agbede
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Nov 19, 2022 -

Heritage Volkswagen Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2022

Meredith Miller was fantastic. She helped me resolve an issue I've been having with VW Credit for over a year and she was able to help me resolve everything with clear, fast, and More

by peter69
Recommend Dealer
Yes
Employees Worked With
Meredith Miller
Report | Print
Oct 14, 2022 -

Heritage Volkswagen Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

October 06, 2022

Great experience! Marco was extremely helpful, knowledgeable, and patient. From the test drive to the contract, he made sure I was comfortable and informed. I highly r More

by New car owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Walman
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Oct 10, 2022 -

Heritage Volkswagen Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 23, 2022

We had a great experience at Heritage Volkswagen in Catonsville thanks to an outstanding sales team, Bill Devine, Joshua Gillions, and especially our Sales Associate, Stephen Peller. Stephen was extrem More

by uevoli619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Peller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Devine, Joshua Gillions
Report | Print
Sep 24, 2022 -

Heritage Volkswagen Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Volkswagen Catonsville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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