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Heritage Volkswagen Catonsville
Baltimore, MD
672 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 672 reviews
December 23, 2015
Returning happy customer I recently went back to lease a car, the second one I lease this year, and I had no doubt in calling on Herb Thomas to handle it. My experience in bo I recently went back to lease a car, the second one I lease this year, and I had no doubt in calling on Herb Thomas to handle it. My experience in both instances was excellent and I have no doubt in recommending a friend to call on Herb when buying a car. More
by CB
Employees Worked With
Herb Thomas
December 22, 2015
Wonderful Richie was very polite and helpful! I was happy to walk away with the car I wanted. Great service! They are willing to do the work to get you in the c Richie was very polite and helpful! I was happy to walk away with the car I wanted. Great service! They are willing to do the work to get you in the car you want. More
by ccb212283
Employees Worked With
Richie Ramkelawan
December 22, 2015
Russel Comes Through Again First met Steve Sherman when I visited Russel Mazda looking for a new car. He worked with me and helped me figure out exactly what I was looking for; First met Steve Sherman when I visited Russel Mazda looking for a new car. He worked with me and helped me figure out exactly what I was looking for; and ended up selling me my 2012 VW Jetta. He was so great to work with that there was no hesitation when my husband was ready to by his 2016 GTI. We called Steve and in less than a week we were driving off the lot with a brand new car. And once again we were blown away by the customer service offered by Russel. Just 3 days after purchasing another VW through Steve, I sent my co-worker to him for her new car. More
by AMM4484
Employees Worked With
Stephen Sherman
December 21, 2015
Great customer service. Richie is the man. He worked to find the exact vehicle I wanted when no one else would. I highly recommend Russell vw, namely Richie. Richie is the man. He worked to find the exact vehicle I wanted when no one else would. I highly recommend Russell vw, namely Richie. More
by Twp12
Employees Worked With
Armando , Serge Calmic , Richie Ramkelawan
December 21, 2015
Great experience here Richie was very friendly and knowledgeable when it came to selling cars! He knew his stuff and was very professional. It was great doing business with Richie was very friendly and knowledgeable when it came to selling cars! He knew his stuff and was very professional. It was great doing business with him. More
by Ryanthecarguy
Employees Worked With
Richie Ramkelawan
December 21, 2015
Buy your car here! First time buying a car, Richie helped walk me through the whole process, made everything easy to understand. I had a thousand questions and he answer First time buying a car, Richie helped walk me through the whole process, made everything easy to understand. I had a thousand questions and he answered all of them. I was only there to window shop but ended up getting a deal so good I had to buy that day. More
by Sera
Employees Worked With
Richie Ramkelawan
December 19, 2015
Richie is a nice person!!! Got a Golf TDI Richie was really nice and easy to work with. This my 2nd VW and our 6th car from Russel VW. I recommend this dealer to buy a car... Got a Golf TDI Richie was really nice and easy to work with. This my 2nd VW and our 6th car from Russel VW. I recommend this dealer to buy a car... More
by Harp
Employees Worked With
Richie Ramkelawan
December 15, 2015
Very nice I had the pleasure of working with salesman Milos Karta. He was very informed of the product he was selling, not high pressure, and I'll refer busine I had the pleasure of working with salesman Milos Karta. He was very informed of the product he was selling, not high pressure, and I'll refer business to him in the future, as I appreciated his sales abilities. Thank you Milos Kartas More
by LittleJohn
Employees Worked With
Milos Kartas
December 12, 2015
bought a new gti :) I was treated with respect from the second I walked in and every other time in walked in the door. I would highly recommend buying a vw here. I was treated with respect from the second I walked in and every other time in walked in the door. I would highly recommend buying a vw here. More
by jimmy16
Employees Worked With
milos kartas
December 01, 2015
Friendly Saleman Richie Ramkelawan was the sales person who I met, he was very friendly and helpful, I test drove a Volkswagen CC, I like how it handled, and I like th Richie Ramkelawan was the sales person who I met, he was very friendly and helpful, I test drove a Volkswagen CC, I like how it handled, and I like the car, very nice car. It has lots to offer, I'm considering the car but I told Richie I had to sit down and figure out my money, and I would get back to him. He was very helpful, showing me all the payment options, and down payments needed. When I return, I'll look for him. . More
by Blairscottsr
Employees Worked With
Richie Ramkelawan
