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Heritage Volkswagen Catonsville
Baltimore, MD
669 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 669 reviews
December 21, 2015
Great customer service. Richie is the man. He worked to find the exact vehicle I wanted when no one else would. I highly recommend Russell vw, namely Richie. Richie is the man. He worked to find the exact vehicle I wanted when no one else would. I highly recommend Russell vw, namely Richie. More
by Twp12
Employees Worked With
Armando , Serge Calmic , Richie Ramkelawan
December 21, 2015
Great experience here Richie was very friendly and knowledgeable when it came to selling cars! He knew his stuff and was very professional. It was great doing business with Richie was very friendly and knowledgeable when it came to selling cars! He knew his stuff and was very professional. It was great doing business with him. More
by Ryanthecarguy
Employees Worked With
Richie Ramkelawan
December 21, 2015
Buy your car here! First time buying a car, Richie helped walk me through the whole process, made everything easy to understand. I had a thousand questions and he answer First time buying a car, Richie helped walk me through the whole process, made everything easy to understand. I had a thousand questions and he answered all of them. I was only there to window shop but ended up getting a deal so good I had to buy that day. More
by Sera
Employees Worked With
Richie Ramkelawan
December 19, 2015
Richie is a nice person!!! Got a Golf TDI Richie was really nice and easy to work with. This my 2nd VW and our 6th car from Russel VW. I recommend this dealer to buy a car... Got a Golf TDI Richie was really nice and easy to work with. This my 2nd VW and our 6th car from Russel VW. I recommend this dealer to buy a car... More
by Harp
Employees Worked With
Richie Ramkelawan
December 15, 2015
Very nice I had the pleasure of working with salesman Milos Karta. He was very informed of the product he was selling, not high pressure, and I'll refer busine I had the pleasure of working with salesman Milos Karta. He was very informed of the product he was selling, not high pressure, and I'll refer business to him in the future, as I appreciated his sales abilities. Thank you Milos Kartas More
by LittleJohn
Employees Worked With
Milos Kartas
December 12, 2015
bought a new gti :) I was treated with respect from the second I walked in and every other time in walked in the door. I would highly recommend buying a vw here. I was treated with respect from the second I walked in and every other time in walked in the door. I would highly recommend buying a vw here. More
by jimmy16
Employees Worked With
milos kartas
December 01, 2015
Friendly Saleman Richie Ramkelawan was the sales person who I met, he was very friendly and helpful, I test drove a Volkswagen CC, I like how it handled, and I like th Richie Ramkelawan was the sales person who I met, he was very friendly and helpful, I test drove a Volkswagen CC, I like how it handled, and I like the car, very nice car. It has lots to offer, I'm considering the car but I told Richie I had to sit down and figure out my money, and I would get back to him. He was very helpful, showing me all the payment options, and down payments needed. When I return, I'll look for him. . More
by Blairscottsr
Employees Worked With
Richie Ramkelawan
November 30, 2015
Go with Denny! I had a very easy and pleasurable buying experience. Denny is a great salesman who was knowledgeable and easy going. No pressure to buy or attempts to I had a very easy and pleasurable buying experience. Denny is a great salesman who was knowledgeable and easy going. No pressure to buy or attempts to add on unnecessary extras. More
by ChrisW
Employees Worked With
Denny Applegarth
November 30, 2015
excellent service and pleased w/ pricing My son and I went to several dealerships the day we purchased our vehicle. Best dealership and service by far!! Salesman and Sales Manager were exce My son and I went to several dealerships the day we purchased our vehicle. Best dealership and service by far!! Salesman and Sales Manager were exceptional! More
by 1st VW car
Employees Worked With
Sales Manager, Serge Calmic , Richie Ramkelawan
November 28, 2015
Friendly and patient sales associates I was allowed to test drive three separate vehicles, and was assisted by Richie in selecting a vehicle that was a good match for me. He patiently stuc I was allowed to test drive three separate vehicles, and was assisted by Richie in selecting a vehicle that was a good match for me. He patiently stuck with me throughout the entire process. More
by Thomas115
Employees Worked With
Richie Ramkelawan
