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Heritage Volkswagen Catonsville
Baltimore, MD
672 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 672 reviews
January 04, 2016
Awesome experience I was helped by Richie here and my experience was top notch. I would highly recommend him and Russel Volkeswagen. If you are lol for VW, get from thes I was helped by Richie here and my experience was top notch. I would highly recommend him and Russel Volkeswagen. If you are lol for VW, get from these guys More
by Kakaking
Employees Worked With
Richie Ramkelawan
January 04, 2016
Sales Associate I want to shout out Richie and his team. I was in need of a car, after my car was totaled in an accident and Richie and his team made the buying proce I want to shout out Richie and his team. I was in need of a car, after my car was totaled in an accident and Richie and his team made the buying process so easy. I was in and out in no time! Thank you Russel Volkswagon, you know how to treat your customers right! More
by JG
Employees Worked With
John Akers, CJ Jefferson, Richie Ramkelawan
January 03, 2016
Decisive Was still between a couple cars and came to a decision very quickly thanks to Richie. Overall very pleased with the experience, and extremely happy wi Was still between a couple cars and came to a decision very quickly thanks to Richie. Overall very pleased with the experience, and extremely happy with my new GTI. More
by PastRacer
Employees Worked With
Richie Ramkelawan
January 01, 2016
Russel is awesome Very good buying experience. I usually take a bit if time to make decisions and they were very understanding of that. Ritchie was a great sales man an Very good buying experience. I usually take a bit if time to make decisions and they were very understanding of that. Ritchie was a great sales man and worked hard to get me the best deal. More
by Vwguy
Employees Worked With
Richie Ramkelawan
December 31, 2015
Purchase of Subaru Legacy. I wanted a Legacy 2.5i with twilight blue exterior and light interior. There were none in stock in all of Baltimore Subaru dealers. I was willing to o I wanted a Legacy 2.5i with twilight blue exterior and light interior. There were none in stock in all of Baltimore Subaru dealers. I was willing to order from factory and wait 3 months. Herb Thomas drove to Fredrick MD the evening I came in and the car was in my possession the next day !!! Greatest service. More
by Gvalaitis1
Employees Worked With
Herb Thomas
December 31, 2015
Richie was excellent Richie was awesome and helped me find what I wanted quickly and easily. Would recommend him when looking for a car here anytime. Two thumbs up! Richie was awesome and helped me find what I wanted quickly and easily. Would recommend him when looking for a car here anytime. Two thumbs up! More
by Sammmmm
Employees Worked With
Serge Calmic , Richie Ramkelawan
December 30, 2015
Excellent Customer Service I worked w/ Herb to lease a 2016 VW Jetta and he provided excellent customer service. I had a lot of questions throughout the process & not a lot of I worked w/ Herb to lease a 2016 VW Jetta and he provided excellent customer service. I had a lot of questions throughout the process & not a lot of time. He responded very quickly and was able to get the transaction done quickly as well, which I greatly appreciate. More
by TaylorB
Employees Worked With
Herb Thomas
December 29, 2015
Russell VW - VW GTI purchased I just purchased my first Volkswagen from Russell VW. My sales associate was "Richie", and he definitely made this experience a pleasant one. Very pr I just purchased my first Volkswagen from Russell VW. My sales associate was "Richie", and he definitely made this experience a pleasant one. Very professional and no hassle buying. Thanks again Richie, you rock! More
by anlhills
Employees Worked With
Richie Ramkelawan
December 29, 2015
I'm a happy customer I highly recommend that you ask for Denny he's a good sales guy. He helped me find the right car for my budget and I'm a happy customer. He's very fri I highly recommend that you ask for Denny he's a good sales guy. He helped me find the right car for my budget and I'm a happy customer. He's very friendly and funny and easy person to talk to and that's the reason every time I go to Volkswagen I will go and I will ask for Denny. More
by Anita
Employees Worked With
Denny Applegarth
December 27, 2015
Great service and car the VW Russell is a very good dealer. customer service is good and the car is excellent. Had a really good time and lot of thanks to Richie. the VW Russell is a very good dealer. customer service is good and the car is excellent. Had a really good time and lot of thanks to Richie. More
by wanght
Employees Worked With
Richie Ramkelawan
