Heritage Volkswagen Catonsville

Russel is awesome Very good buying experience. I usually take a bit if time to make decisions and they were very understanding of that. Ritchie was a great sales man an Very good buying experience. I usually take a bit if time to make decisions and they were very understanding of that. Ritchie was a great sales man and worked hard to get me the best deal. More

Purchase of Subaru Legacy. I wanted a Legacy 2.5i with twilight blue exterior and light interior. There were none in stock in all of Baltimore Subaru dealers. I was willing to o I wanted a Legacy 2.5i with twilight blue exterior and light interior. There were none in stock in all of Baltimore Subaru dealers. I was willing to order from factory and wait 3 months. Herb Thomas drove to Fredrick MD the evening I came in and the car was in my possession the next day !!! Greatest service. More

Richie was excellent Richie was awesome and helped me find what I wanted quickly and easily. Would recommend him when looking for a car here anytime. Two thumbs up! Richie was awesome and helped me find what I wanted quickly and easily. Would recommend him when looking for a car here anytime. Two thumbs up! More

Excellent Customer Service I worked w/ Herb to lease a 2016 VW Jetta and he provided excellent customer service. I had a lot of questions throughout the process & not a lot of I worked w/ Herb to lease a 2016 VW Jetta and he provided excellent customer service. I had a lot of questions throughout the process & not a lot of time. He responded very quickly and was able to get the transaction done quickly as well, which I greatly appreciate. More

Russell VW - VW GTI purchased I just purchased my first Volkswagen from Russell VW. My sales associate was "Richie", and he definitely made this experience a pleasant one. Very pr I just purchased my first Volkswagen from Russell VW. My sales associate was "Richie", and he definitely made this experience a pleasant one. Very professional and no hassle buying. Thanks again Richie, you rock! More

I'm a happy customer I highly recommend that you ask for Denny he's a good sales guy. He helped me find the right car for my budget and I'm a happy customer. He's very fri I highly recommend that you ask for Denny he's a good sales guy. He helped me find the right car for my budget and I'm a happy customer. He's very friendly and funny and easy person to talk to and that's the reason every time I go to Volkswagen I will go and I will ask for Denny. More

Returning happy customer I recently went back to lease a car, the second one I lease this year, and I had no doubt in calling on Herb Thomas to handle it. My experience in bo I recently went back to lease a car, the second one I lease this year, and I had no doubt in calling on Herb Thomas to handle it. My experience in both instances was excellent and I have no doubt in recommending a friend to call on Herb when buying a car. More

Russel Comes Through Again First met Steve Sherman when I visited Russel Mazda looking for a new car. He worked with me and helped me figure out exactly what I was looking for; First met Steve Sherman when I visited Russel Mazda looking for a new car. He worked with me and helped me figure out exactly what I was looking for; and ended up selling me my 2012 VW Jetta. He was so great to work with that there was no hesitation when my husband was ready to by his 2016 GTI. We called Steve and in less than a week we were driving off the lot with a brand new car. And once again we were blown away by the customer service offered by Russel. Just 3 days after purchasing another VW through Steve, I sent my co-worker to him for her new car. More