Heritage Volkswagen Catonsville

Wonderful Experience Richie at Russel VW was so helpful when purchasing my new Jetta. He really seems to care about his customers and makes sure they have a good experienc Richie at Russel VW was so helpful when purchasing my new Jetta. He really seems to care about his customers and makes sure they have a good experience aND get a great deal More

Great experience Bought a Jetta GLI from Denny on June 14th. Everything was great, honest, pleasant, welcoming. Would definitely recommend this dealership and Denny Bought a Jetta GLI from Denny on June 14th. Everything was great, honest, pleasant, welcoming. Would definitely recommend this dealership and Denny to anyone looking for a VW. More

Fantastic Experience Denny and the guys at Russel VW are first class. They are always patient, thorough, and honest with the entire experience from start to finish. They Denny and the guys at Russel VW are first class. They are always patient, thorough, and honest with the entire experience from start to finish. They are mindful of the time and work to make the experience as efficient as possible. I can't recommend this place enough! More

Happy Mazda customer Buying a car from Mr. Thomas was a very pleasant experience, and he has "followed up" to make sure that I'm enjoying my first Mazda and having no prob Buying a car from Mr. Thomas was a very pleasant experience, and he has "followed up" to make sure that I'm enjoying my first Mazda and having no problems adjusting to it. He has made me feel free to call him with questions and concerns. I am a happy customer! More

Great experience Richie was awesome he made my experience enjoyable, he made sure i understood everything and he made sure i got a deal i could afford. i would recomme Richie was awesome he made my experience enjoyable, he made sure i understood everything and he made sure i got a deal i could afford. i would recommend him to anyone looking to purchase a car. More

Purhasing a Car. Mr. Richie Ramkelawan, was an Excellence, Friendly, Help full and Professional sales person. I understood everything I needed to do and know. He was Mr. Richie Ramkelawan, was an Excellence, Friendly, Help full and Professional sales person. I understood everything I needed to do and know. He was an Awesome Sales Person. More

A good place for a starting driver Starting as a driver? Volkswagen is the perfect place to buy your first car. Guaranteed. No doubt I'll take my first born here when it comes time for Starting as a driver? Volkswagen is the perfect place to buy your first car. Guaranteed. No doubt I'll take my first born here when it comes time for him to take the wheel. More

Bought a Certified Pre Owned I got a CPO from Richie. They were willing to negotiate and get a good rate for my credit score and a good price for my trade in. I'm very happy with I got a CPO from Richie. They were willing to negotiate and get a good rate for my credit score and a good price for my trade in. I'm very happy with the price we came up with, so as long as the car doesn't explode in a week I'll be extremely pleased with the experience. More

Simply awesome! This was by far my best vehicle purchase experience. The staff was kind and attentive. I never felt like they were trying to upsell me or that they This was by far my best vehicle purchase experience. The staff was kind and attentive. I never felt like they were trying to upsell me or that they were trying to get me to purchase things that I didn't need/want. I walked away feeling like I'd made the right choice in dealerships and car purchase. More

Great Buying Experience My sales Person was Richie R. Very pleasent to work with. Spoke with him on Friday about checking out a VW Jetta and even though there was not any on My sales Person was Richie R. Very pleasent to work with. Spoke with him on Friday about checking out a VW Jetta and even though there was not any on the lot I was Interested in, he told me where one could be found and he could have it delivered. I chose to go to the dealership with the car and test drive it there. I returned to Russel to work out number with Richie and all went well. He delivered my vehical tonight while I Was at work. Over all, I am very pleased with the service I revieved and will be returning in the future. More