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Heritage Volkswagen Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Pleasant Experience Herb Thomas was one of the best salesman. He was very patient and willing to help in anyway possible. He even helped e get my son to basketball pract Herb Thomas was one of the best salesman. He was very patient and willing to help in anyway possible. He even helped e get my son to basketball practice. He went above and beyond his job description. A overall great experience. More
Great experience I'd like to thank Herb Thomas for working with me to purchase a new Subaru Crosstrek. I was a tough negotiator and he delivered the vehicle at the pr I'd like to thank Herb Thomas for working with me to purchase a new Subaru Crosstrek. I was a tough negotiator and he delivered the vehicle at the price I was looking for. Everyone at the dealership was very professional and friendly. I would highly recommend purchasing from this dealer! More
Bought a new VW Golf GTI Richie Ramkelawan was incredibly helpful, informative, and friendly during the purchase of my wife and my new GTI! We love our new car! Thanks Richi Richie Ramkelawan was incredibly helpful, informative, and friendly during the purchase of my wife and my new GTI! We love our new car! Thanks Richie! More
Grateful I was very grateful that helped me get a new car even with my less then average credit and have me more for my car then any other dealership.thank you I was very grateful that helped me get a new car even with my less then average credit and have me more for my car then any other dealership.thank you again More
Great experience!! Thank you to Nick Barnes! He made my car buying experience simple and stress free. Looking forward to getting my next car form Nick. We love the Jetta Thank you to Nick Barnes! He made my car buying experience simple and stress free. Looking forward to getting my next car form Nick. We love the Jetta! More
Great service Came to the dealer to just ask for the price and compare. Richie was very helpful and made the dealer experience very smoothly. Also gave competitive Came to the dealer to just ask for the price and compare. Richie was very helpful and made the dealer experience very smoothly. Also gave competitive price so decided to purchase my new car here More
Great Experience with Service I just had my GTI's first 10,000 mile service. It was painless. The folks were super nice. My car was washed and the price was pretty reasonable. It's I just had my GTI's first 10,000 mile service. It was painless. The folks were super nice. My car was washed and the price was pretty reasonable. It's a nice dealership. It is small to be honest and I wish they had more t-shirts and VW stuff to buy while I waited. That's just an observation, not a complaint. More
Everything I wanted + MORE!! After losing my previous beetle to Ellicott City's flash flood, I wasn't sure about getting another beetle. I put out feelers & visited 1 other VW dea After losing my previous beetle to Ellicott City's flash flood, I wasn't sure about getting another beetle. I put out feelers & visited 1 other VW dealership for the Dune, since it sits a bit higher. Armando put Richie on my case. From the start, Richie was very honest & diligent!! He was the perfect car dealer. No false promises. No rushing. No diversions. After much prayer & patience, I drove off in my new VW 2016 Beetle Dune (Sandstorm gold!!!) in a matter of days!!! It came loaded w/everything on my Wish List. When I first saw my car, I couldn't hold back my gratitude and joy!! Everyone on the floor was just as happy as I was! In that short time, I felt like it wasn't by accident that I stopped in after work to test drive the Dune. I'm still amazed at how everything worked out!! High praises to everyone involved in this positive transition!!! I have nothing but good things to say about my experience at the Catonsville location!!! More
Ramesh Ramkelawan is the Best Car Dealer! I had my 2012 CC towed to this shop for a blown motor. I first spoke with service advisor John, who was very honest about my situation and provided me I had my 2012 CC towed to this shop for a blown motor. I first spoke with service advisor John, who was very honest about my situation and provided me with several options. I ultimately went with the option to just trade in my car and get a brand new car. I then was introduced with the dealer Ramesh, who was absolutely outstanding! He listened to my needs and wants and really delivered the best possible deal and even had few extra things thrown in! I really appreciate the attention and time Ramesh gave to my situation and at the end of a very short period of time I HAD A BRAND NEW CAR! More
Knowledgeable and Honest Employees Writing a review for Nick Barnes - I purchased a Passat this past Saturday w/ the help of Nick. He was very knowledgeable and catered to my needs as a Writing a review for Nick Barnes - I purchased a Passat this past Saturday w/ the help of Nick. He was very knowledgeable and catered to my needs as a younger car owner. I did not feel pressured or uncomfortable throughout the whole process. He was able to answer each question with great detail while also sharing pertinent personal experiences. All employees I had interactions with were spectacular (management, finance) and therefore, I would definitely recommend Russel Volkswagon to my friends and family! More