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Heritage Volkswagen Catonsville

Baltimore, MD

4.6
668 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6624 Baltimore National Pike

Baltimore, MD

21228

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Showing 668 reviews

March 30, 2017

Great Dealer! Richie went out of his way to make a great experience buying my first car, and when there was doubt, he not only solved the problem, but he also made More

by Nickpainter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Mar 31, 2017 -

Heritage Volkswagen Catonsville responded

Thank you so much for these kind words Nick! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Volkswagen Catonsville, and we will make sure to share these kind words with Richie Ramkelawan and our team! Let us know if you need anything in the future, and thanks again!

March 20, 2017

Fantastic experience It was a friendly buying experience. There was really no pressure at all. I feel like I was greatly informed of all my options and feel confidant abou More

by biocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes, Alex Barrsoh, Nick Barnes, Alex Barrash
Mar 23, 2017 -

Heritage Volkswagen Catonsville responded

Hello! Heritage Volkswagen Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Nick Barnes and the team! Thank you again for your review.

March 15, 2017

Car buying experience made like a gentle breeze Courtesy towards consumer. Consideration for, and mindfulness of consumer's time and financial situation, etc. :" They are here for me, to show me ho More

by Infinite1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in Finance, and , Armando, Richie Ramkelawan
Mar 23, 2017 -

Heritage Volkswagen Catonsville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Volkswagen Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

February 15, 2017

Great experience! Nick Barnes was exceptionally helpful. Informative, patient and made sure the overall experience was fantastic. He really made an extra effort to ma More

by A J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes, Nick Barnes
Feb 21, 2017 -

Heritage Volkswagen Catonsville responded

Hi AJ - Heritage Volkswagen Catonsville would like to congratulate you on your new purchase as it was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!

February 11, 2017

BUY FROM HERE!!! i worked with Richie, Armando, and Tony. They are all down to earth, and great people to work with. Never had a better car buying experience. I am a More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony (finance), Armando (manager), Richie Ramkelawan
Feb 21, 2017 -

Heritage Volkswagen Catonsville responded

Good afternoon, Bryan. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Volkswagen Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Bryan and have a great day!

February 08, 2017

Great experience Richie was professional, courteous, and generous. My car buying experience was great, and the discounts definitely didn't hurt either. I got my last c More

by Kevin James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Feb 09, 2017 -

Heritage Volkswagen Catonsville responded

Thank you for your earnest response Kevin. We appreciate your feedback and will be sure to share your encouraging thoughts with Richie Ramkelawan and the team! If you should have any further questions or want a little more insight on your vehicle please don’t hesitate contact us! We would love to work with you again soon.

February 05, 2017

Quick, easy, and fun. Rickey got me the car I wanted, at a great price. He didn't pressure me at all, happily answered all my questions by email, and he knew a lot about th More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Richardson, Serge Calmic
Feb 09, 2017 -

Heritage Volkswagen Catonsville responded

Good morning, Ken. Heritage Volkswagen Catonsville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Rickey Richardson was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Ken for the highly praised review and we hope to see you soon.

January 31, 2017

Excellent Car Buying Experience We were looking to purchase a new 2017 Volkswagen Golf and began our search online. Our salesperson Richie was quick to answer questions and very pati More

by Jaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Jan 31, 2017 -

Heritage Volkswagen Catonsville responded

Heritage Volkswagen Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Volkswagen Golf . It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

January 30, 2017

Thanks Richie and Shawn A great experience with Heritage Volkswagon/Subaru. I was trying to buy a used Forrester for my daughter in Ohio, and Richie and Shawn were excellent More

by Keitk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Ramkelawan
Jan 31, 2017 -

Heritage Volkswagen Catonsville responded

Thank you for your encouraging review of Heritage Volkswagen Catonsville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Volkswagen Catonsville

January 29, 2017

An amazing experience without stress. Everyone was so helpful. I came in looking to replace my previously totaled vehicle and had the pleasure of working with Mr. Nick Barnes. He was a ple More

by TashaBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Barnes, Nick Barnes
Jan 31, 2017 -

Heritage Volkswagen Catonsville responded

Good afternoon, Tasha. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Volkswagen Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Tasha and have a great day!

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