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Heritage Volkswagen Catonsville
Baltimore, MD
678 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 678 reviews
August 21, 2017
Wonderful staff I am beyond pleased with the service I received. I was greeted promptly when I pulled into the service drive, asked if I would like a bottle of water I am beyond pleased with the service I received. I was greeted promptly when I pulled into the service drive, asked if I would like a bottle of water or coffee while I was working with the advisor. My car was done sooner than expected and was washed and being wiped down in the service drive. Everyone was beyond exceptional. More
by Vdubluv
Employees Worked With
Samantha Hollenbaugh
August 21, 2017
Quality and fast service. 5 stars! Naz and Armando are the BEST! Fast, courteous and spectacular service. They were patient and so, so helpful. If you want a car and quality service go Naz and Armando are the BEST! Fast, courteous and spectacular service. They were patient and so, so helpful. If you want a car and quality service go here! More
by Christina A Coleman
Employees Worked With
Armando Graham, Naz Islam
August 09, 2017
Great Job My salesman was Scott Staley. He was very nice and very friendly. He made me and my family feel comfortable during the whole car buying experience. He My salesman was Scott Staley. He was very nice and very friendly. He made me and my family feel comfortable during the whole car buying experience. He was able to get the car that I wanted, and took the time to go over everything new with us. Twice! He answered every question I had and was patient with me. He made sure we were comfortable and happy with our purchase. He is a very nice guy. More
by DT
Employees Worked With
Scott Staley
August 09, 2017
Awesome experience I came in and was helped by Scott Staley. He was extremely nice and helpful, and knowledgeable. I could tell he had my best interest in mind, and I le I came in and was helped by Scott Staley. He was extremely nice and helpful, and knowledgeable. I could tell he had my best interest in mind, and I left feeling completely satisfied. More
by Albjssc09
Employees Worked With
Scott Staley
July 31, 2017
Scott Stanley review Scott was very nice and fun to deal with in my buying experience. Scott even helped me out when I left documents at home. -Nick L. Scott was very nice and fun to deal with in my buying experience. Scott even helped me out when I left documents at home. -Nick L. More
by Nicklove
Employees Worked With
Scott Staley
July 28, 2017
Scott made our car buying experience easy! Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, just traded in condition. Scott noted our (minor) concerns and everything was taken care of. I highly recommend that you ask for him when are in the market for a car. More
by Chris65
Employees Worked With
Scott Staley
July 24, 2017
Great car buying experience! This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showin This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showing me the points of each vehicle. He was very patient and helpful. I will definitely come back to Scott to buy my next car. More
by lovemycar
Employees Worked With
Scott Staley
July 22, 2017
Scott was awesome and made the car buying experience easy I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the car I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the cars. I had a great experience, thanks to Scott. More
by cargirl
Employees Worked With
Scott Staley
July 13, 2017
Scott Staley and Team Were Fantastic! My family and I came in to Heritage VW to just browse. We were met with kindness and great service and with their great customer service they certainl My family and I came in to Heritage VW to just browse. We were met with kindness and great service and with their great customer service they certainly earned our business. Going to the dealership is always going to take a chunk of time and with an 8 week old infant and a 7 year old antsy boy we had our hands full but Scott Staley was very accommodating and attentive. The Finance manager, Nick Barnes, even took my son to get ice cream from the ice cream truck that pulled up outside. Just great, personable customer service all around and I highly recommend working with Scott and his team at Heritage VW in Catonsville, MD. --John S. More
by Johncsaia
Employees Worked With
Nick Barnes, Scott Staley
July 12, 2017
Scott made my car buying experience enjoyable and efficient Scott was very helpful and did his best to meet my every need. He even stayed after hours to help my car buying process easier! Scott was very helpful and did his best to meet my every need. He even stayed after hours to help my car buying process easier! More
by Joblacky
Employees Worked With
Nick Barnes, Scott Staley
