Heritage Volkswagen Catonsville

Scott made our car buying experience easy! Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, just traded in condition. Scott noted our (minor) concerns and everything was taken care of. I highly recommend that you ask for him when are in the market for a car. More

Great car buying experience! This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showin This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showing me the points of each vehicle. He was very patient and helpful. I will definitely come back to Scott to buy my next car. More

Scott was awesome and made the car buying experience easy I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the car I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the cars. I had a great experience, thanks to Scott. More

Scott Staley and Team Were Fantastic! My family and I came in to Heritage VW to just browse. We were met with kindness and great service and with their great customer service they certainl My family and I came in to Heritage VW to just browse. We were met with kindness and great service and with their great customer service they certainly earned our business. Going to the dealership is always going to take a chunk of time and with an 8 week old infant and a 7 year old antsy boy we had our hands full but Scott Staley was very accommodating and attentive. The Finance manager, Nick Barnes, even took my son to get ice cream from the ice cream truck that pulled up outside. Just great, personable customer service all around and I highly recommend working with Scott and his team at Heritage VW in Catonsville, MD. --John S. More

Scott made my car buying experience enjoyable and efficient Scott was very helpful and did his best to meet my every need. He even stayed after hours to help my car buying process easier! Scott was very helpful and did his best to meet my every need. He even stayed after hours to help my car buying process easier! More

Great Experience I love my new car! The service I received when purchasing my car was excellent! Richie is so helpful I would recommend anyone wanting to purchase a ne I love my new car! The service I received when purchasing my car was excellent! Richie is so helpful I would recommend anyone wanting to purchase a new car come here and ask for Richie. More

VIP Treatment Recently had my Touareg in for oil change and maintenance. While there I had the pleasure of speaking with the manager Yancy Cobb. He was very engag Recently had my Touareg in for oil change and maintenance. While there I had the pleasure of speaking with the manager Yancy Cobb. He was very engaging and willing to answer all of my question even though I was not ready to purchase a new vehicle. I have been recommending him and will definitely return. More

Excellent Customer Service I was in town shopping around for my son a car as he's looking at a college in the area. I've never considered a Volkswagen but after spending time w I was in town shopping around for my son a car as he's looking at a college in the area. I've never considered a Volkswagen but after spending time with Yancy Cobb and his knowledge of the VW Brand. I have now reconsidered my options. Thanks for providing excellent Customer Service and knowing your product. I will be back to purchase soon.. More

Good Intuition and Get-it-Done What I most liked about Richie Ramkelawan was his intuition and his get-it-done attitude. Richie called me the morning of July 4th after I visited the What I most liked about Richie Ramkelawan was his intuition and his get-it-done attitude. Richie called me the morning of July 4th after I visited the dealership on the 3rd. At first I was not receptive, but Richie's call showed chutzpah which led to a 4-year lease of a Golf Wolfsburg by day's end. The deal put an end to my prolonged anxiety and procrastination about needing to turn in my current leased car and to get a new car by the end of July. Now, thanks to Richie's good intuition and get-it-done attitude, I will wake up on the 5th much relieved -- with a better car than I had before. Richie was friendly, upfront and professional throughout all of our in-person, phone and text contacts. He listened to, repeated back and acted upon what I said and offered suggestions when appropriate. Richie was orderly and pointed out everything I needed to know about the process, car and lease. He kindly offered me and my daughter refreshments on the 4th when taking the necessary time to complete each step. Regarding the price, I do not care to share details. I can just say that on the 3rd I looked at the Wolfsburg Golf that was out of my price range and ended up with that car very close to the amount that I had to spend. Thus, Richie worked hard and I believe I got a good deal! I will be glad to recommend Richie to anyone looking to buy his makes and hope he is still at this dealership when my lease runs out in 4 years, unless he moves to an even better gig. Dhanyavaad! Richie More

Very Nice Experience! My boyfriend and I came to look for car because his car car totaled. We met with Richie we got the car from him very great deal he gave us. Also manag My boyfriend and I came to look for car because his car car totaled. We met with Richie we got the car from him very great deal he gave us. Also manager Armando was helpful. Will recommend this dealer and Richie. More