Heritage Volkswagen Catonsville

Nazul Islam was great from beginning to end . Addressed all my concerns, he was a pleasure to work with. Addressed all my concerns, he was a pleasure to work with. More

This go around for a new car I spoke with and researched several VW dealers, ultimately selecting VW Catonsville under the leadership of the store manager, Gabe Walman. From my initial phone conversation t several VW dealers, ultimately selecting VW Catonsville under the leadership of the store manager, Gabe Walman. From my initial phone conversation to driving off the lot, I was treated professionally and respectfully by all the employees who I came in contact with. Thank you to Gabe, Meredith, Charis, and Jenni for making this purchase an easy one! If you are shopping for a VW, do yourself a favor, call VW Catonsville! More

Very good experience overall. Did everything he could to help me out. 5 Star sales rep! Did everything he could to help me out. 5 Star sales rep! More

Was a very smooth process with the Sales Department. The whole purchase process took 4 days from Test Drive to Delivery. The whole purchase process took 4 days from Test Drive to Delivery. More

A class act from sales to service, this dealership took wonderful care of me throughout the process of buying my first Volkswagen! wonderful care of me throughout the process of buying my first Volkswagen! More

Everyone at this dealership is helpful and kind. They all appear to love their job and that is really refreshing. Mr. Walman clearly knows what he is doing when he hires! The dealership is clean, co They all appear to love their job and that is really refreshing. Mr. Walman clearly knows what he is doing when he hires! The dealership is clean, comfortable and efficient. Highly recommend if you need a VW, or any car in their used inventory of other makes and models. More

Great buying experience. I called in looking for a new jetta for my wife and talked to Josh, was very kind and helpful, i wasnt able to get there during the day, so he had th I called in looking for a new jetta for my wife and talked to Josh, was very kind and helpful, i wasnt able to get there during the day, so he had the car detailed and ready for us to look at when we got there, Stephen was very helpful and was able to go over everything on the car and even waited for us after we were done to make sure we had our VW app setup and phone connected to the car. Rhonda make the finance experience a breeze, and with some laughs. thanks again for a great expreience! More

Charis Winston, my salesman was EXTREMELY responsive by both phone and email, a great multitasker (he had 2 customers & I never felt neglected), listened to my needs and the most professional salesman I've both phone and email, a great multitasker (he had 2 customers & I never felt neglected), listened to my needs and the most professional salesman I've ever had the pleasure to do business with. Charis told us he is new to the industry and should be rewarded for his model worthy customer service. Lastly, the Sales Managers were ALL wonderful and the GM Gabriel was great to meet and interact with, he really made us feel welcomed and took the time after hours to converse at great length with us. Thank you for the great experience and even though we live almost an hour away, and pass another VW dealer.....we will be back! More

Josh was patient and took time to walk to service and find an answer for me. Thanks find an answer for me. Thanks More