Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Volkswagen Catonsville
Baltimore, MD
672 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Volkswagen Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 672 reviews
January 30, 2020
Informative and Willing to Help Salesman Nazrul and business manager Justin were both informative and accommodating. Buying experience was efficient and pleasurable. Thank you so mu Salesman Nazrul and business manager Justin were both informative and accommodating. Buying experience was efficient and pleasurable. Thank you so much awesome experience at Heritage! More
by nt
Employees Worked With
Naz Islam, Tavon Johnson, Justin Davenport
January 30, 2020
Naz and his manager were amazing to deal with. They were upfront honest and pleasant as we traded our vehicle for a new VW. VW finance was also efficient. We highly recommend this dealership and VW products upfront honest and pleasant as we traded our vehicle for a new VW. VW finance was also efficient. We highly recommend this dealership and VW products and hope the team continues their high quality salesmanship. More
by Sandy
Employees Worked With
Naz Islam, Tavon Johnson
January 21, 2020
Received great service. Naz was able to help figure out what we were looking for and pulled it from another location. We got exactly what we wanted at a great price! what we were looking for and pulled it from another location. We got exactly what we wanted at a great price! More
by Dcpark
Employees Worked With
Naz Islam
January 21, 2020
Alain was a pleasure to deal with and made the stressful experience of car buying much more pleasant. Very straight forward with pricing information and very knowledgeable of the vehicle. Highly recommended experience of car buying much more pleasant. Very straight forward with pricing information and very knowledgeable of the vehicle. Highly recommended!! More
by ET
Employees Worked With
Alain Sy
January 19, 2020
buying used car with Brendon Thomas Brendon made the whole experience easy and smooth. He was willing to go beyond for us. We would recommend Brendon Thomas always to our friends and fam Brendon made the whole experience easy and smooth. He was willing to go beyond for us. We would recommend Brendon Thomas always to our friends and family. More
by Greg
Employees Worked With
January 17, 2020
Alain was kind and professional, making sure that we were able to test drive our vehicles and going over the features in detail. He helped us compare different trims to make the best decision. able to test drive our vehicles and going over the features in detail. He helped us compare different trims to make the best decision. More
by Sana S
Employees Worked With
Alain Sy
January 17, 2020
Alain Sy was kind and courteous. Helpful, patient very nice fellow what ever problem came up he was able to solve it, warm and friendly i can almost hangout with him. nice fellow what ever problem came up he was able to solve it, warm and friendly i can almost hangout with him. More
by bleeh61
Employees Worked With
Alain Sy
January 11, 2020
Alain and his team were professional and courteous. I found them to be very knowledgeable as they were able to answer my questions and show me the new feature on my car. Overall Alain made the process e found them to be very knowledgeable as they were able to answer my questions and show me the new feature on my car. Overall Alain made the process easy! More
by Llllllll
Employees Worked With
Alain Sy
