Heritage Volkswagen Catonsville

Naz and Steve welcomed me to the VW family!! Naz was a very helpful and attentive sales associate. He took extra time to explain to me all the latest features of the car I was buying and how to u Naz was a very helpful and attentive sales associate. He took extra time to explain to me all the latest features of the car I was buying and how to use them. He even helped me take everything out of my trade-in vehicle and put into my new car. He also made sure to give me a snack when I was getting tired and hungry :)lol Also, Steve (The manager) worked out a WONDERFUL deal for me that I felt comfortable with. I really feel like I was well taken care of by the entire team at VW. I will certainly enjoy my new 2020 VW Tiguan thanks to their efforts!! More

I called ahead before going to see the car I was looking to buy. Mr. Carr was ready for a test drive within minutes of my arrival at the dealership. Mr. Carr cares about customer service and that was a majo to buy. Mr. Carr was ready for a test drive within minutes of my arrival at the dealership. Mr. Carr cares about customer service and that was a major plus throughout the sometimes tedious process of car buying. He even escorted me to the gas station after I purchased the vehicle to fill my gas tank! More

Great experience start to finish Nana was extremely helpful and took care of any questions I had. They had the car ready for me when I arrived, made the buying process quick and easy Nana was extremely helpful and took care of any questions I had. They had the car ready for me when I arrived, made the buying process quick and easy, and there were no hassles or surprises of any kind. Both the pricing and level of service can not be beat and I would definitely buy from this dealership again. More

Justin was very personable and the easy to work with. Buying a car can be a very stressful experience but Justin made us feel much more at ease. We would most definitely return to Heritage again! Thank y Buying a car can be a very stressful experience but Justin made us feel much more at ease. We would most definitely return to Heritage again! Thank you Justin! More

I did not forget. Thanks you for making my experience a great experience. I will definitely ask friends and family to come visit for future purchases. Regards, Jeffrey Faison great experience. I will definitely ask friends and family to come visit for future purchases. Regards, Jeffrey Faison More

Justin was very professional and thorough. He made us feel at ease and walked us through every step of the buying process. He was very personable and easy to establish a casual conversation as the paperw feel at ease and walked us through every step of the buying process. He was very personable and easy to establish a casual conversation as the paperwork was being filled. Outstanding guy! More

Justin was very professional and chill. This was a great experience !! He knows a lot about the car and all of the info involved Thanks again experience !! He knows a lot about the car and all of the info involved Thanks again More

Thank you! I visited three dealerships, including Heritage, before returning and purchasing my Tiguan from Naz. Heritage not only had the best price, but Naz wa I visited three dealerships, including Heritage, before returning and purchasing my Tiguan from Naz. Heritage not only had the best price, but Naz was the most informative and enthusiastic salesman I met while shopping. He made the whole experience very easy. Justin in finance was also awesome to work with and made the process so easy. Thanks to both of you and the entire Heritage Volkswagen team!! More

Fantastical Justin was amazing!!! We were in a very BIG Hurry and Justin was able to accommodate our needs with not only skill but amazing speed. Please come see Justin was amazing!!! We were in a very BIG Hurry and Justin was able to accommodate our needs with not only skill but amazing speed. Please come see him for your car needs. Sean & Sonja Jones More