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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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July 07, 2020

General maintenance Covid made this visit a new experience, but care had been taken to protect everyone: staff wore masks, hand sanitizer at the entry, various seating a More

by JoAnn A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Heck
Jul 08, 2020 -

Heritage Toyota responded

JoAnn, Thank you for taking the time to share your feedback! We are glad to hear that your visit to our service department yesterday went smoothly and that we were able to get you back on the road in a timely fashion! We look forward to seeing you for your next scheduled maintenance visit! Until then, safe travels!

July 04, 2020

Good, but not great. I took advantage of the free State Inspection recently. I had to wait 5-6 weeks for a time slot at the beginning of the day. I dropped my Taco off a More

by hebert367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson
July 04, 2020

Heritage Toyota Service I went for the 10,000 mile service on my vehicle. In this time of Covid-19, the service staff exhibited great care to provide a safe environment for a More

by vtbillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
July 03, 2020

Great service in and out in no time both for drop off and pick up. That is the reason I still come here with my 12 year old Tundra! More

by rah632
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Jul 03, 2020 -

Heritage Toyota responded

Thank you for taking the time leave your feedback! We are glad to hear that your appointment today went smoothly, and that your Tundra is still in top shape. We look forward to seeing you (and your Tundra) for your next scheduled maintenance visit. Until then, safe travels!

June 29, 2020

It is helpful to have a dealership that is local. Good selection of vehicles and models and colors selections giving plenty of options for pricing. More

by jguilbault72
Recommend Dealer
Yes
Employees Worked With
Andrew , Brandy St. Peter
June 26, 2020

The people at Toyota from the salesmen to people who answer the phone are always so friendly and helpful. My van is always done right on time. Thanks for the great experience. Best car I have every owne More

by tamdubie
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Hannah LaBounty
June 24, 2020

Always a good experience when having service preformed at Heritage. They made me real really respected as far as dealing with the virus. Everyone did their best to keep thing rolling along in an orderly fash More

by Wink
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Chamberlain
June 23, 2020

I have been a Heritage Toyota customer for years and have always been happy with my experience with Sales and Service. Their process for no-contact service was seamless, safe, and easy. I really liked the op More

by Maura Jean
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Miller, Marc Halliday, Kyle Heck, Kyle Chamberlain
June 15, 2020

Service was completed promptly and satisfactorily. Service advisor kept me informed by text messages. The whole experience was excellent, and I will continue to have my car serviced by Heritage Toyo More

by stephenjmayer
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
June 13, 2020

Heratige Toyota service has always been exceptional, but during this crisis, they've raised the bar. The option to pay online was my favorite. My car was serviced, I paid online, and picked it up in the p More

by Ice121j
Recommend Dealer
Yes
Employees Worked With
Taylor Josephson, Brandy St. Peter
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