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482 Reviews of Heritage Toyota - Service Center
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April 07, 2016
Good service visit. Well done, and very helpful. Matthew was very helpful in meeting our needs for the 60k mile service in a timely fashion. We live in Lincoln and had a tight schedule to meet. This Matthew was very helpful in meeting our needs for the 60k mile service in a timely fashion. We live in Lincoln and had a tight schedule to meet. This service visit also included VT State Inspection and recall for (PWMS) This service has met our needs and the vehicle was returned to us in clean condition. Thanks More
by Dave
Employees Worked With
Matthew Morrissy 382, Matt Morrissey
April 05, 2016
A Service Crew Went Above and Beyond! The Service Department found an emergency slot for my car, and assessed (and fixed!!) my car's problem in a most effienct, professional manner! Excell The Service Department found an emergency slot for my car, and assessed (and fixed!!) my car's problem in a most effienct, professional manner! Excellent! More
by P. Macomber
Employees Worked With
I'm sorry, but I can't remember the names of the three techs who helped me.
March 07, 2016
Vacation - HELP! My family and I were on our way to a ski vacation in VT. On the highway, my vehicles passenger side window inadvertantly opened. We were unable to clo My family and I were on our way to a ski vacation in VT. On the highway, my vehicles passenger side window inadvertantly opened. We were unable to close the window. Thankfully the weather was mild and not snowing or cold. We pulled into Heritage Toyota without an appointment or calling ahead. I walked into the service area and met Tom Kulhowvick. He immediately took a look at the window, assessed the problem and said they could fix it within an hour. Tom was friendly, relaxing, and kept us at peace. In addition, Tom arranged to have a courtesy vehicle take my boys to a the Burton Headquarters. This was a real treat and unexpected. Within the hour, we were back on the road. Tom was amazing and professional. I left the dealership wishing there was a way to thank him. The entire experience could have been miserable, but Tom and the team at Heritage took care of it and made it a small hiccup in our travels. More
by Jluke11
Employees Worked With
Tom Kulhowvick
February 24, 2016
Maintenance Service In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the In for 10,000 mile service. Excellent service, very professional and courteous. In on time and out in minimum of time. Tom (service rep) made the service visit extremely pleasant. More
by ebg
Employees Worked With
Tom, Tom Kulhowvick
February 23, 2016
Straightforward. Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and compete Great to do business with. No hassles about warranty/care plans. No surprises, did what you said you would. Kudos to George "K". friendly and competent. More
by andyi
Employees Worked With
George "K"
February 22, 2016
To busy for oil change I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks Unacceptable I have not been back since I even saved the email from them I have a buddy with a Toyota too Same problem Have to take it to another dealer in St. Albans Not a happy customer More
by Scoto
Employees Worked With
Ray muzzy
February 17, 2016
Exceptional Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toy Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toyota dealership years ago how hard it is to run a service department, and Heritage has that down perfectly! More
by SteveT
Employees Worked With
Other Employees :
Multiple members of the service team
February 11, 2016
Amazing Service Thank you for the care and attention you give my vehicle. It is a pleasure to work with you. Great follow up and attention to detail. Thank you for the care and attention you give my vehicle. It is a pleasure to work with you. Great follow up and attention to detail. More
by Pam Mackenzie
Employees Worked With
Dana, Dana Lawrence
February 04, 2016
Outstanding service and sales. I have had nothing but outstanding service and sales from Heritage Toyota. I bought my vehicle there and I only have me vehicle serviced there. I driv I have had nothing but outstanding service and sales from Heritage Toyota. I bought my vehicle there and I only have me vehicle serviced there. I drive 30 miles to the Heritage Toyota Service Center, even though there is a Toyota service center locally in my town. The Toyota dealer and service center in my town has a bad reputation amongst the locals and word of mouth goes along way in a small town. I will buy my next vehicle from Heritage Toyota and also have it serviced there because of the quality received to there customers. More
by Single mom
January 30, 2016
Tacoma frame replacement Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, prov Chuck Heingartner and Seth Tracy are making what could be a difficult situation extremely easy. Heritage inspected my frame, and when it failed, provided a loaner truck for as long as it takes to fix my truck. Thanks! More
by lpyoumell
Employees Worked With
Seth Tracy, Chuck Heingartner
