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Heritage Toyota - Service Center

S. Burlington, VT

4.2
482 Reviews

482 Reviews of Heritage Toyota - Service Center

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December 01, 2017

Excellent customer service Many compliments to Tom! He provided excellent customer service when my Corolla needed extra work done, going above & beyond to find a replacement pa More

by VTshopper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 04, 2017 -

Heritage Toyota responded

Glad to hear that you received excellent service from Tom! We appreciate you posting a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2017

Great service! Everyone is pleasant, efficient and helpful, including counter folks, shuttle drivers, and customer support. The waiting area is clean and birght. Tha More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, I don't remember the specific names
Dec 04, 2017 -

Heritage Toyota responded

Sue, Thank you for posting. It's fantastic that you have received such top notch service from all or our staff! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2017

Awesome! Thank you Seth and Emily for everything! Your service rocks! Beyond expectations!! It feels really good to have confidence and trust when you bring More

by KarenB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Nov 20, 2017 -

Heritage Toyota responded

Karen, Thank you for kind words about Seth, Emily and the rest of our service team. It's fantastic that you have received such great service from them! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 03, 2017

Great reception at entry bay For 7:00am on a Friday morning my reception person was all smiles and presented a very cheerful mood - making me feel welcomed despite I had no schedu More

by Gatorade Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Nov 06, 2017 -

Heritage Toyota responded

That's fantastic! I'm glad the service department was so accommodating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 28, 2017

Top notch service First rate service and a knowledgeable, thorough and very helpful service associate. The service was fast and on time and recommendations for future More

by Superfine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Oct 30, 2017 -

Heritage Toyota responded

David, That's great! It's excellent that our service department did such a fine job. Thank you for writing a very nice review. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2017

Excellent! The two remployees I spoke to were polite, informativeand helpful. There was aclean, comfortable, quiet lounge to wait in; the service was completed More

by enzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't you have that?
Oct 30, 2017 -

Heritage Toyota responded

It's great that your service visit went smoothly. We appreciate you taking the time to post. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 26, 2017

Excellent service They are efficient without being curt. They are helpful while still maintaining a timely service. They explain the situation with clarity and detail. More

by Welldone802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy, Ryan Allen
Oct 26, 2017 -

Heritage Toyota responded

Thank you for taking the time to share your experience. I'm glad that your visit to our service department went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 25, 2017

Picked Up My Truck for Service Thank you so much Derek for all your help. You picked up my truck and brought it to service when I didn't have the time. You went above and beyond and More

by Tacotruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Morrissey
Oct 25, 2017 -

Heritage Toyota responded

It's fantastic that you received such top notch service from both Derek and Matt! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 17, 2017

Great Service This place is great to deal with. They get you right in on time and always explain all service done on vehicle. Would recommend anyone to go here. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Oct 18, 2017 -

Heritage Toyota responded

Donna, Glad to hear that you have received fantastic service department from our team. We appreciate your recommendation. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Awesome service I am very pleased with my service in VT I'm from ny but rather have my service in VT due the great people there an they make sure your happy. I wish I More

by 844918peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris. In parts , Phillip Devoid, Dana Lawrence
Oct 18, 2017 -

Heritage Toyota responded

It's great that you've received top notch service from several members of our team. Thank you for making the trip from New York. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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