Heritage Toyota - Service Center

Excellent experience with Chuck Heingartner I would like to recommend Chuck Heingartner at Heritage Toyota in South Burlington, Vermont as the best sales professional I can imagine for your aut I would like to recommend Chuck Heingartner at Heritage Toyota in South Burlington, Vermont as the best sales professional I can imagine for your automobile purchase. I purchased a Toyota Tacoma through Chuck and had an excellent experience in the process. From the start of discussions about purchasing the truck through years of follow-up, Chuck has proved to be altogether honorable, knowledgeable, and user friendly. When I thanked Chuck recently for his help, his observation was “That is who I am and what I do!” When you consider what a vital role your car or truck plays in your life, it is a great opportunity to work with Chuck in fulfilling this role. More

Head light out on a Friday night Toyota Service are my Friday night hero's. I had a headlight out as I was leaving work and I went down to the service center and was in and out in 30 Toyota Service are my Friday night hero's. I had a headlight out as I was leaving work and I went down to the service center and was in and out in 30 min. They changed the light right inside the check in area. Toyota Service is the best!! More

Emergency service Called to have wipers repaired, was told schedule was full. Kate asked if I could leave vehicle, dropped it off that night. Received text from Seth f Called to have wipers repaired, was told schedule was full. Kate asked if I could leave vehicle, dropped it off that night. Received text from Seth following morning at 9 AM, truck was repaired. Asked to have vehicle parked out front, could not pick-up up until after hours. Great service and professional comunication from both Kate and Seth. More

Special care when truly needed. I have a medical condition that needs special support. Heritage Toyota has helped me when I most needed it.Seth Tracy in the Service Department did a I have a medical condition that needs special support. Heritage Toyota has helped me when I most needed it.Seth Tracy in the Service Department did a marvelous job of helping me avoid challenging circumstances. I am deeply grateful. More

Excellent Service Experience Your service department is great -- efficient, friendly, and high quality. I especially appreciated Dana explaining the service options to me for my Your service department is great -- efficient, friendly, and high quality. I especially appreciated Dana explaining the service options to me for my recently leased vehicle, given the current mileage -- it saved me another service trip in the near future! More

great service I am always pleased with the service. Everyone is congenial and the system is well-organized. Thank you for all the efficient, Great work by a great I am always pleased with the service. Everyone is congenial and the system is well-organized. Thank you for all the efficient, Great work by a great team. More

Great service From the timely shuttles both ways to the free loaner when my service needed extra parts it all went smoothly for a very competitive price. Great tea From the timely shuttles both ways to the free loaner when my service needed extra parts it all went smoothly for a very competitive price. Great teamwork. Dana was great with text updates. Matt made the loaner easy. All appreciated. More

In and out in no time Moved to Vermont from Florida. Windshield solution iced up an could not get the windows clean. Tom had us in as a no charge courtesy visit and a Welco Moved to Vermont from Florida. Windshield solution iced up an could not get the windows clean. Tom had us in as a no charge courtesy visit and a Welcome to Vermont. I don't think that we were seated 10 minutes in the waiting area when Tom said we were all set to go. That was great Tom! Thanks again. More

Great service as always My experience at the Heritage Toyota service center was, as always, an excellent one. The car was ready in less time than estimated and didn't cost My experience at the Heritage Toyota service center was, as always, an excellent one. The car was ready in less time than estimated and didn't cost me dime, as it was mainly a state inspection and check of various systems, no work done, and I had bought the car at this dealership. First-rate team! More

Outstanding Customer Service I recently moved to the area from the Upper Valley. I went to Heritage Toyota for maintenance and questions about my lease on my 2016 4Runner. Every p I recently moved to the area from the Upper Valley. I went to Heritage Toyota for maintenance and questions about my lease on my 2016 4Runner. Every person I came in contact with at Heritage Toyota was impressive. From Tom Kulhowvick in the service department, Eleni Floyd in sales, Megan Terry sales manager to Christine Donahue finance manager; I was treated professionally and with courtesy, and I never felt pressured in my decision making. I will be a lifelong customer! More