Heritage Toyota

Professional Service, Efficient, Accurate information My experience was very satisfying through the entire process. Everyone involved listened to my questions and provided timely, accurate responses. Ch My experience was very satisfying through the entire process. Everyone involved listened to my questions and provided timely, accurate responses. Chuck Heingartner offers service way beyond average. The entire team was respectful, courteous & professional. More

Angus Gunn is your best shot! I was pleased with my experience with Heritage Toyota before I even walked in the door. I started by inquiring about several cars online and was answe I was pleased with my experience with Heritage Toyota before I even walked in the door. I started by inquiring about several cars online and was answered promo ply by Ed Larkin who helped me schedule a time to come in that was convenient for me and kept me posted on current deals. Great customer service! Angus Gunn greeted me at the door, but I was particularly impressed that when I said I had been communicating with Ed, he went out of his way to introduce Ed to me. That was a nice touch and made me know that he cared more about me and forming a relationship than he did just about getting a sale. Angus was patient with me and helped talk me through several different Prius (and other) options, went out of his way to get cars transferred from the offsite lot, and found a car that was a great fit for me off the bat. The entire process was smooth and both he and Conor McQuade went above and beyond and exceeded my customer service expectations, making sure I had ample time to test drive and make my decision. I ended up not wanting to buy the car I initially thought I would buy, and we went back to the drawing board, but neither Conor nor Angus showed any signs of impatience. They just assured me we would find the right car, and then they helped me to find it! Angus was with me every step of the way until he was certain I found exactly what I was looking for. He was not pushy, but had a great balance between buddy and salesman. :) Ben Bright in finance was great to work with, too. He explained all of my options very clearly and accommodated me by helping me find a service plan package that worked for me. In the end, I ended up with exactly what I was looking for, at a fair and awesome price. I am so happy with my new Prius! As an added bonus, the Service Department squeezed me in for an oil change on my current car while I was shopping for a new car. Nice touch! Also, the lovely gal at the front in the sales area (don't know her name, sorry!) was super nice and very helpful, too. Way to go to the whole Heritage team! I see no reason to do my future car shopping anywhere else, and I look forward to future purchases. I also look forward to telling all my friends what a great job you are all doing so they can experience a Heritage Toyota sale also! More

Wonderful Experience! My husband & I worked with Rob Ploof at Heritage Toyota recently and had a wonderful experience. Rob listened to our needs when it came to what we wan My husband & I worked with Rob Ploof at Heritage Toyota recently and had a wonderful experience. Rob listened to our needs when it came to what we wanted in a vehicle and budget. He was knowledgeable and helped us make the right decision in purchasing a Toyota Highlander. We love it! We highly recommend Rob to anyone looking for a new or pre-owned vehicle. More

Great overall experience I recently went to heritage Toyota in hopes to get a new vehicle. I worked with Rob Ploof and he was amazing! He helped me to the best of his ability I recently went to heritage Toyota in hopes to get a new vehicle. I worked with Rob Ploof and he was amazing! He helped me to the best of his ability and successfully got me in a new car with no hassle. He isn't pushy and does what he can for his customers!!! Thanks to him I drove off in a reliable car for my daughter and I!!! My next purchase will definitely be here! More

Always happy with Heritage Toyota We have purchased or leased Toyotas from this dealership over and over again with excellent results each time. Without a doubt, Manager Megan Terry a We have purchased or leased Toyotas from this dealership over and over again with excellent results each time. Without a doubt, Manager Megan Terry and Sales & Leasing Consultant Eleni Floyd are 2 of the best in the business! The Finance Department is very friendly, knowledgeable and makes the experience a pleasant one for all. More

Great Experience! We worked with Rob Ploof to lease our Rav4. He did an excellent job--friendly, knowledgeable, and very honest. We are looking forward to working with We worked with Rob Ploof to lease our Rav4. He did an excellent job--friendly, knowledgeable, and very honest. We are looking forward to working with him again for buying or leasing vehicles. More

why I went to Toyota again third time This is the third truck I have leased. Great truck and great service. Worked with me to get the best price. Staff was very helpful and friendly. This is the third truck I have leased. Great truck and great service. Worked with me to get the best price. Staff was very helpful and friendly. More

Amazing Experience!!!! Thanks Heritage Toyota I called looking for a pre-owned car for my son and was connected to the sales manager Megan Terry. She was extremely helpful and helped me pinpoint I called looking for a pre-owned car for my son and was connected to the sales manager Megan Terry. She was extremely helpful and helped me pinpoint the exact vehicle for our needs. She connected with with sales person Eleni Floyd who took the time to show us the vehicle and again a pleasure to work with. My visit concluded with a visit to the finance office where I finalized the paperwork with Nick Zagras where I purchased an extended warranty and left feeling like I got an amazing deal. Thank you H-Team!!!! I appreciate all of your help and this was by far THE BEST Car buying experience EVER!!!! More

2015 Highlander This is the third Highlander I have purchased, therefore I shopped around so that I would know what to expect in price and service. I found Chuck and This is the third Highlander I have purchased, therefore I shopped around so that I would know what to expect in price and service. I found Chuck and everyone at Heritage Toyota professional and helpful. I knew what I wanted and they worked hard to find it. That is why I chose them, I felt they really appreciated my business and would highly recommend Chuck Heingartner. More

great with sales Megan & Chuck were realy nice to work with on the lease of my new Toyota Rav4 . Great people ,very pleasant . Financials at first realy ba Megan & Chuck were realy nice to work with on the lease of my new Toyota Rav4 . Great people ,very pleasant . Financials at first realy bad. More