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Heritage Toyota

S. Burlington, VT

4.9
4,814 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,814 reviews

August 07, 2015

The best Seevice Ever I have been buying and Leasing cars for many years and Heritage Toyota and Scion is the best I have ever seen from the top down service and parts Paul More

by Cbarnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire Service and Parts team!!'
Aug 07, 2015 -

Heritage Toyota responded

Vt boy, We appreciate you taking the time to share your thoughts. Thank you for the kind words about the entire Heritage Toyota team! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 07, 2015

Heritage is a great choice! Chuck was great! He made things happen fast and always responded to all my questions quickly. He made it a smooth experience. You cannot beat Heritage More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 07, 2015 -

Heritage Toyota responded

Satisfied Customer, Well, your screen name says it all! Thank you for the five star review. We appreciate your continued business. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

Most honest sales manager i've ever met. I had been shopping for a good used heavy duty pickup truck for several months, I stopped at every dealer in Burlington that sells heavy duty trucks More

by matty12986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 07, 2015 -

Heritage Toyota responded

matty12986, Thank you for your review. Good to hear that Megan provided such a great purchasing experience. Enjoy your truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 06, 2015

I'd buy a car from Heritage Toyota again I'd visited and abruptly walked out of several dealerships over the past couple of months because I'm easily annoyed by sales gimmicks or attempts at More

by Claus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Aug 06, 2015 -

Heritage Toyota responded

Claus, Thank you for your thoughtful review. We welcome your feedback and will take your concerns under advisement. While I’m sorry the experience did not completely meet your expectations, I’m glad Angus was helpful in making the car buying process smooth. Enjoy your new vehicle. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

top rating! Timely, thorough, efficient and good spirited service. I was in and out within the projected time frame and the work was done beautifully and accordin More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't know her name.
Aug 04, 2015 -

Heritage Toyota responded

Toyota fan, Great to hear our Toyota service team is doing such good work! Thank you for writing such a nice review. We appreciate it. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 04, 2015

Great service at Heritage Toyota Dealership bends over backwards to be helpful and give high quality service. A special shout out goes to Jim Thayer who has transported me back and f More

by Westford commuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Thayer
Aug 04, 2015 -

Heritage Toyota responded

Westford commuter, Thank you for highlighting what a great job Jim is doing! We know taking time out of a busy schedule to get your vehicle serviced can be challenging. So, it’s nice to hear good things about such an important part of our service team. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

We came to look, we drove home a new car. And that title sums up the Heritage experience with Chuck Heingartner! Chuck is personable, sincere and knowledgeable, with many years in the busines More

by CalW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin, Travis Green, Chuck Heingartner
Aug 04, 2015 -

Heritage Toyota responded

CalW, Thank you for the kind words about Chuck, Ed, Travis and the rest of the team at Heritage Toyota. We appreciate you taking the time to leave a detailed review. I’m glad the staff was able to get you the Prius V you wanted. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

Excellent dealer and very good customer service I just purchase a 2008 Toyota Corolla from Heritage Toyota. John Loud, Conor McQuade and Jon Diamond made my car purchasing experience very easy for More

by manderson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Diamond
Aug 04, 2015 -

Heritage Toyota responded

manderson55, What a great review! Thank you for posting. Enjoy your Corolla! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 03, 2015

Used Tacoma Josh was more than accommodating in helping me find the right truck for me and helping me get a great deal on it. These guys are top-notch in customer More

by ssharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Carpenter
Mar 31, 2017 -

Heritage Toyota responded

ssharp, We appreciate the five star review. Thank you for taking the time to post on DealerRater. Enjoy the Tacoma! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

August 02, 2015

Used car sale Went to Heritage Toyota after having a bad experiance with another Toyota dealer the previous dealer told us we would not qualify for the vehicle we w More

by teworthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Rob Iandoli
Mar 31, 2017 -

Heritage Toyota responded

teworthen, Thanks for posting your review. I’m glad our team was able work with you and get you the vehicle you wanted. Hope you are enjoying your new car! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

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