Heritage Toyota

Brandie is always accommodating to our needs--friendly, trustworthy and she just plain cares. We have had specific issues and she always is able to come to our rescue. Thank you,Brandie trustworthy and she just plain cares. We have had specific issues and she always is able to come to our rescue. Thank you,Brandie More

I originally visited Heritage as a result of their reputation for the "Vermont Strong" spirit in the State of Vermont. In recent months, I have heard and witnessed countless incidents in which this d reputation for the "Vermont Strong" spirit in the State of Vermont. In recent months, I have heard and witnessed countless incidents in which this dealership assisted its communities, outside of the world of car sales. I was greeted with a smile and a woman who immediately took a look at my used car and sat me down to discuss my price range. As a young woman who regrettably was underwater with her first vehicle, Aleta quickly put me at ease and reassured me that she would be able to help me out of my vehicle crisis. I was quickly brought outside to view vehicles and was refreshingly surprised to find nothing but a "can-do" attitude from Aleta and her colleagues about meeting me needs. Not only did I find a vehicle that I liked a great deal, but I was allowed 2 full days to test drive the vehicle and think about my decision. As a young person building their credit, I was concerned about making the wrong choice, and after day was told, "keep it another day - I don't want you to make the wrong choice, whatever it may be for you...". Once I began working with the Finance Office to purchase the vehicle, I was once again met with a great persistance to get me where I needed to be financially. A professional, courteous, sincere, and overall outstanding staff awaits you at Heritage Toyota- I look forward to returning to my service visits! More

My experience with Heritage Toyota was amazing! I went to many different dealers in the area and most sales people were too busy to come out and introduce themselves or just didn't seem to notice us. When we many different dealers in the area and most sales people were too busy to come out and introduce themselves or just didn't seem to notice us. When we pulled up to Heritage it was pouring rain and Mike still came running out to introduce himself and make sure we didn't have any questions. at the end of our search one of the only dealers we could remember by name was Mike. Mike made sure to set me up with an AMAZING Toyota rav4 and kept it in my price range. Over all my whole experience with everyone in the building was fantastic I couldn't of asked for a nicer crew to work with! More

First, our apologies to Mike James who we met in the lot after closing hours the night before. We ended up going through Costco and were assigned to Eleni. Eleni and Mary were a pleasure to work with. Th after closing hours the night before. We ended up going through Costco and were assigned to Eleni. Eleni and Mary were a pleasure to work with. The dealership was crazy busy Eleni was able to address multiple customers. We left very happy customers. More

I want to fist start off by saying that I didn't walk into this dealership expecting to find and purchase a car that day. I didn't even bring my checkbook! I would recommend Mike James to anyone I know w into this dealership expecting to find and purchase a car that day. I didn't even bring my checkbook! I would recommend Mike James to anyone I know who is looking to purchase a new car. He was very personable and friendly. I never once felt like I was being pushed into buying something that I didn't absolutely love. At the end of the day it felt like I was buying a car from a friend. We laughed and shared pictures and stories about our kids. He not only helped make my decision easy but he also helped me get the car I wanted at the right price! I was able to take my car home the same day and pay for it the next day. Thank you to everyone at Heritage Toyota for being so sweet and patient towards my son! Thank you Mike... I wish you and your family the best! Laura & Sean More

Deb was very friendly and efficient. My service was pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS it is annoying to have to register to send this review More

Mike worked really hard to find me a truck that would serve my needs in the price range I could afford. Jason, although there was a brief period of hesitation and question, ultimately stood by and compl serve my needs in the price range I could afford. Jason, although there was a brief period of hesitation and question, ultimately stood by and completed the sale with professionalism and tact. I am a pretty straight forward type of person in that I tell you what I want and if you can deliver I am happy to pay a reasonable amount. I paid slightly more for my truck than I think it is was worth with the hope that Heritage would deliver based on the attitude they projected. It's one thing to say "I really want to get you into a vehicle you like", its another to truly deliver on that promise. They did and without a doubt. The recipient of that dual exhaust system should answer the question of why the whole thing needed to be replaced. Thank you Mike, Jason, Eric, Amanda and the rest of the service team for living up to the reasonable faults in my truck and delivering a quality product. I am happy to recommend you all to anyone that asks.... More

Everyone was friendly, helpful and welcoming. I felt that everyone listened to what I needed and wanted and worked hard to make it happen. It was a positive experience from the moment I walked in to di that everyone listened to what I needed and wanted and worked hard to make it happen. It was a positive experience from the moment I walked in to discuss a truck to when I drove off the lot with my new Tacoma More

Throughout the 4 1/2 hour process from arrival to driving off in a new RAV4 I was treated in a courteous, professional manner by all the employees with whom I came into contact (names escape me, sorry). Paul off in a new RAV4 I was treated in a courteous, professional manner by all the employees with whom I came into contact (names escape me, sorry). Paul Coleman was easy to deal with and like a good dentist, made a usually unpleasant experience almost enjoyable. I would not hesitate returning to Heritage or recommending Paul to friends. More

I had a terrific experience at Heritage, specifically working with Mike, Mary and Jason. I had a few issues that I needed help with; working with negative debt on a trade in, getting things figured out q working with Mike, Mary and Jason. I had a few issues that I needed help with; working with negative debt on a trade in, getting things figured out quickly and in a price that works for a family about to have twins. I couldn't have asked for more responsiveness and friendliness. More