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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

December 13, 2011

Conor was very helpful and nice. He gave me lots of suggestions and I appreciate everything he did for me. I am happy to be buying my new car from this company, and look forward to what it all brings. More

by McBeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conor McQuade
Dec 14, 2011 -

Heritage Toyota responded

Hello, Thank you for taking your time and reviewing us online. I'm glad to hear that you enjoyed working with Conor and that he made the car purchasing process pleasant. On behalf of Conor and the H-Team, thank you for choosing Heritage Toyota Scion and we hope to see you again soon. Yours, Dave Machavern President Heritage Toyota Scion

December 10, 2011

We waited almost a month for our RAV4 Limited to be built (because there were none to be found for we wanted) and Andy kept us informed often to the status of it. We finally received it on 11/30 but the bod More

by sdmac4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Howard
Dec 12, 2011 -

Heritage Toyota responded

Hello, Thank you for taking time to review Heritage Toyota Scion on DealerRater, we greatly appreciate it. I'm glad you enjoyed working with Andy and he was able to find and create your perfect RAV4 with you. It's great to hear that he kept you informed throughout the process, and it all worked out for the best in the end. On behalf of Andy and the rest of the H-Team, thank you for choosing Heritage Toyota Scion. Sincerely, Dave Machavern President Heritage Toyota Scion

December 09, 2011

Went in to discuss a new lease since our old lease on the Rav4 was expiring. Met with Steven who presented a wonderful overview of all the programs and options available. After careful review we opted for More

by MaryBargiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bourgoin and Nick Zagres, Nick Zagres
Dec 09, 2011 -

Heritage Toyota responded

Hi Mary, Thank you for taking time and reviewing us online, we greatly appreciate it. I'm glad Steven could take care of the lease for you and Nick has too in the past. We're happy you chose to return to Heritage Toyota Scion, and we hope to see you again soon. On behalf of Steven, Nick and the entire H-Team, we thank you for your patronage. Yours, Dave Machavern President Heritage Toyota Scion

December 02, 2011

Mary was very friendly and efficient with a great sense of humor. If you need to spend 30-45 minutes going over paperwork, Mary would be my pick to take you through it. More

by drgoad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez , Mary Rodriguez
Dec 02, 2011 -

Heritage Toyota responded

Hello again, Thank you for taking the time to share your experience with Mary and the rest of the H-Team. I'm glad Mary made such an impression on you and eased you through the process. Thank you again for purchasing at Heritage Toyota Scion and we look forward to seeing you again in the future. Thank you, Dave Machavern President Heritage Toyota Scion

November 28, 2011

We recently visited Heritage Toyota, as it was one option we were looking at for purchasing a new vehicle. Although we decided that Toyota didn't necessarily suit what we were looking for at this point; our More

by AKLosborne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Layn
Nov 28, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time and sharing your experience with Alex and the rest of the H-Team. Even though you didn't purchase a car from us, you still took the time to share your experience with us and our future customers and that means a lot. We're glad you ended up finding a car that suited you, even though it didn't come from Heritage Toyota Scion. We hope to see you soon in our service lane and hope you think of us and Alex again next time you're in the market for a new vehicle. Yours, Dave Machavern President Heritage Toyota Scion

November 27, 2011

Alex and Ryan were very good to their word once we negotiated a great price. They were very patient and answered questions. They were willing to work with us and ultimately come to a price we both cou More

by toleary79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Layn, Ryan Denecker,
Nov 28, 2011 -

Heritage Toyota responded

Hello, Thank you for taking time and sending us feedback of your recent trip to our salesroom. I'm glad to hear Alex and Ryan were accomidating, and figured out a rpice that you're comfortable with and thank you for sharing feedback with them and the rest of the H-Team. Thank you for chosing the H-Team at Heritage Toyota Scion, we look forward to seeing you in the service lane. Sincerely, Dave Machavern President Heritage Toyota Scion

November 25, 2011

I have used Heritage Toyota Service for years because the H Team is good, very good. For my most recent visit, Mr. Ray Muzzy went out of his way to explain and show the machine used to balance my truck tire More

by judyfromvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Muzzy
Nov 28, 2011 -

Heritage Toyota responded

Hello Judy, Thank you for taking time and sending us feedback regarding your recent trip to our Service Center. I'm glad you had a good experience with Ray and he showed you our service department. Thank you for the kind words, I'm happy you had a great experience, and I look forward to seeing you in the service lane again. Sincerely, Dave Machavern President Heritage Toyota Scion

November 20, 2011

Both were friendly and made me feel special and that my business was important to them. I was treated with respect in pleasant surroundings. They offered me coffee. More

by ssnhorsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dykstra & Jeff O'Meara, Jeff O'Meara
Nov 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking time and sending us feedback of your recent trip to our salesroom. I'm glad to hear Mike and Jeff were accomidating, and thank you for the feedback for them and the rest of the H-Team. I hope you enjoyed the coffee, and you plan on returning here in the future. Thank you for chosing the H-Team at Heritage Toyota Scion Sincerely, Dave Machavern President Heritage Toyota Scion

November 20, 2011

I had a fantastic experience with Heritage Toyota and my salesman, Mason Maltais. Everyone there was very welcoming, knowledgable, and low-pressure. Easy experience getting a new Prius to lease! More

by kgrace7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
Nov 21, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to share your feedback with Mason and the rest of the H-Team. I am glad to hear you had such a great experience here. Please enjoy your new Toyota Prius, and thanks for choosing the H-Team at Heritage Toyota Scion. Sincerely, Dave Machavern President Heritage Toyota Scion

November 09, 2011

I had a very positive experience and would recommend Heritage. The initial price was higher than I wanted to pay, but they were very willing to negotiate to a price we could both feel comfortable with. More

by RUNVT262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CONOR McQuade
Nov 09, 2011 -

Heritage Toyota responded

Hello, Thank you for taking the time to share your feedback of your recent purchase experience with Conor and the rest of the H-Team. I am glad to hear you had a good experience working with Heritage Toyota Scion and you felt comfortable with the price. Please enjoy your new vehicle, and thanks for choosing the H-Team at Heritage Toyota Scion. Sincerely, Dave Machavern President Heritage Toyota Scion

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