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Heritage Toyota

S. Burlington, VT

4.9
5,007 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 5,007 reviews

September 07, 2016

Toyota Camry Review We were in and out of the dealership within a day, with a 2017 Toyota Camry SE. We got the price we wanted on the lease. There was very little nego More

by Buickbuff
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Megan Terry
Mar 22, 2017 -

Heritage Toyota responded

Thank you for this very nice review! It's great to hear that Jason and Megan made the leasing process easy. Enjoy your new Camry! #24KTjasondillon #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2016

Shawn is awesome!! I have nothing but good things to say about Heritage Toyota. Everyone was so friendly and helpful, which made buying a car there so much easier! Shawn More

by New RAV4 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Feb 27, 2017 -

Heritage Toyota responded

What a nice review! Thank you for your kind words about Shawn and the rest of the team. It's fantastic to hear that Shawn made your experience with us a great one. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2016

Terrific Experience Marc had paperwork ready when I arrived, walked me through the process. This is my second Toyota with Heritage & the experience is always happy & ple More

by Mary Jane Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Feb 27, 2017 -

Heritage Toyota responded

Mary Jane, It's very nice to hear from a return customer! Thank you for posting on DealerRater. I'm glad to hear you enjoyed working with Marc. Happy driving! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 03, 2016

Go here if you want Old School Salesmen Tactics Overall, unpleasant. I was welcomed friendly enough, but after the test drive, I was given what I call the old school runaround. I was not given a pri More

by VTGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Carpenter
Sep 19, 2016 -

Heritage Toyota responded

I apologize that your experience with Heritage Toyota did not go well. We certainly do not want to leave you feeling that you are getting a run around. Pricing for each vehicle is posted on our website. Shawn was not aware of what your target price was and provided the MSRP to start. He felt he made it clear that he was willing to work with you on pricing to earn your business. I attempted to contact you privately, but did not receive a response. If you would like to discuss further please do not hesitate to contact me at the email below. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

August 31, 2016

It was an exdronairy experience for me It was a very good experience for me I really enjoyed how friendly the staff was. I was really happy that I was able to buy my first car here. More

by matthew fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 02, 2017 -

Heritage Toyota responded

Matthew, That's great to hear! Thank you for sharing your comments on DealerRater. Congrats on your first car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 31, 2016

Chuck is the bomb!! I have bought a new Toyota Sienna in the past and loved it but knew I had to go to Heritage to see Chuck to get my new Toyota Sienna lease and am very More

by Kelly L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Kelly, I'm glad to hear that you enjoyed working with Chuck. We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 31, 2016

Love my new Lease Eleni Floyd was excellent from meeting me when I arrived throughout the financial process to delivery. She was our initial contact when my husband pur More

by jp12998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Travis Green
Mar 02, 2017 -

Heritage Toyota responded

We appreciate you posting about your excellent experience working with Eleni. It's great to learn that she was so helpful with the entire leasing process. Enjoy your Rav4! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

August 30, 2016

Easy peasy Over the years, my family bought at least four vehicles from Heritage Toyota, for good reason. In part, Eleni Floyd, one of their sales people instill More

by Love my car!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Megan Terry
Mar 02, 2017 -

Heritage Toyota responded

What a lovely review! It's very nice to hear that you liked working with Eleni and appreciated her approach. Enjoy your new vehicle! #elenifloyd #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

August 30, 2016

Fantastic car experience all around I love my new Prius Touring 3! The entire experience was great -- no stress and a friendly team. They answer questions, are fair, and made me feel com More

by jonesyproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Thank you for sharing your thoughts on DealerRater. It's very nice to hear that you had such an excellent experience purchasing your new car. Enjoy your Prius! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 26, 2016

Very happy with our purchase We got a great car at a great price from top-notch sales consultant Shawn Carpenter. Buying a Prius from Heritage was a pleasant and straightforward More

by Happy Prius Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

We appreciate the lovely review! Thank you for commenting on your experience with Shawn and the rest of the sales team at Heritage Toyota. Enjoy your new Prius! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

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