Heritage Toyota

Larry sold me my first Toyota 6 years ago and is now the sales manager. He was just as friendly and great to work with for this most recent purchase as I'd remembered him being. Larry's sales associate sales manager. He was just as friendly and great to work with for this most recent purchase as I'd remembered him being. Larry's sales associate Conor McQuade was awesome. Conor has an endless supply of patience, a great sense of humor, and an impressive depth of knowledge about the products he sells. He's also willing to admit if he doesn't know something and go and get an answer. He never pushed the sale, and was very pleasant to work with. I would recommend him unreservedly (and have already) to anyone looking to buy from Heritage. Mary worked with us on the financial aspects of the sale and was a delight. She, too, was knowledgeable, helpful, fun and professional. My thanks to the whole team for making the purchase of a new car so low-stress. Well done! More

I want to thank Sara for exellent service that she I want to thank Sara for exellent service that she provided to us while we purchased our car. She answered all our questions that were asked. And she I want to thank Sara for exellent service that she provided to us while we purchased our car. She answered all our questions that were asked. And she was very friendly and curtious. I would recomend her to anybody wanting to buy a car. More

Bill made the process as easy and painless as possible. The car we were interested in was in stock and the paperwork went smoothly. This 25 word minimum is B.S. This process is worse than the car buying The car we were interested in was in stock and the paperwork went smoothly. This 25 word minimum is B.S. This process is worse than the car buying process! More

Once again a great purchase experience from a great salesperson. Do yourself a favor and go see Eleni Floyd for your next car. Thank you Eleni! salesperson. Do yourself a favor and go see Eleni Floyd for your next car. Thank you Eleni! More

Conor was very personable and was helpful not only with helping me find what I wanted (even though I found out that I didn't even know it yet) but he also guided me away from things that wouldn't help me a helping me find what I wanted (even though I found out that I didn't even know it yet) but he also guided me away from things that wouldn't help me and why. He also had no problem telling you he wasn't 100% sure and checking with someone who did know the answer to my questions. I'd recommend him to anyone who mentioned needing a new or used car. More

My purchase timeline was about six weeks, from the time I first looked at a Tacoma and when I finally purchased it. Steve spent a lot of time with me in July explaining the options and costs, but as the end first looked at a Tacoma and when I finally purchased it. Steve spent a lot of time with me in July explaining the options and costs, but as the end of the month came there was no pressure to make a decision and close the deal. He was very patient and graciously accepted my timeline. He contacted me only at times we had agreed upon. I really dislike aggressive sales people, so Steve could not have been a better fit for me. We finally closed the deal in mid-August. The Tacoma was the only Toyota I was interested in, and Steve knew the model very well. No question elicited a "I'll have to get back to you" response. I also looked at a Nissan Frontier, which had much better incentives, but in the end I felt a loyalty to Steve and the time he had patiently invested. You buy cars from people, not companies, and in this case the personality was a significant factor. There was quite a contrast between Steve and the sales person at the Nissan dealership. After Steve and I finished the price negotiation, I was introduced to Jeff, who is another gem. Jeff explained the financing options, the extended warranties, and other options in detail. I bought them all because of my needs. Again, no pressure, just choices backed up with facts and explanations. I cannot suggest a single thing that either of these guys could have done differently. When I return to buy another vehicle I will be asking for them. I now look forward to being equally impressed with the service department. More

Our experience at Heritage Toyota was great. Steven was very professional, friendly and helpful. He answered every question we had and explained everything about the vehicle. Because of Steven and his dedi very professional, friendly and helpful. He answered every question we had and explained everything about the vehicle. Because of Steven and his dedication to Toyota vehicles and showing us every little detail we ended up buying a Toyota. He even sat in the back seat and showed us how to set up my phone and how everything worked. We've never owned a Toyota before but because of the service I'm sure we will get another. Adam took care of the financial end and he was also very friendly and great to work with. Outstanding job!!!! Thanks again More

Steve was extremely friendly, helpful and gave honest answers and useful suggestions without pressuring us into to accepting unwanted features and services. He helped guide us in our selection of a cap f answers and useful suggestions without pressuring us into to accepting unwanted features and services. He helped guide us in our selection of a cap for our new truck and over saw the details of having it fitted and ready by the time promised. We strongly recommend him and Heritage Toyota to anyone buying a car or truck. More

I was so pleased with how easy Conor McQuade made ending my previous lease and getting right into my next vehicle! I thought that it was going to be complicated and a real pain, and he made it quick and sim my previous lease and getting right into my next vehicle! I thought that it was going to be complicated and a real pain, and he made it quick and simple. Conor was friendly, polite and, to me most importantly, patient. I would recommend friends/family to lease from Heritage Toyota and that they ask for Conor specifically to be their sales associate. More

Aleta was great! She was so friendly and really made us feel comfortable. I settled on a 2000 toyota corolla and she was fantastic while we were running down our options. feel comfortable. I settled on a 2000 toyota corolla and she was fantastic while we were running down our options. More