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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

May 02, 2012

The service at Heritage Toyota was great! I met with Mike James looking for a fuel efficient car, at the time I was driving a truck and my credit wasn't the greatest. Mike found me a 2009 Toyota coroll More

by johnclavery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Mike and our staff. I am glad to hear that your experience with them was enjoyable, and that they were able to help you find the right vehicle for you. On behalf of all of us at Heritage Toyota-Scion, I hope you are enjoying your new Corolla, and we look forward to seeing you in the service lane in the future. Yours, Dave Machavern President Heritage Toyota-Scion

April 30, 2012

I wanted to buy a new 2012 Toyota Tacoma four wheel drive Double Cab and went to Heritage Toyota Scion to do so. I was promptly introduced to Mike Dykstra who was very friendly, very courteous and very profe More

by fleffler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dykstra
Apr 30, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Mike and our staff to purchase your new Tacoma. I am glad to hear that Mike was able to help you find the right vehicle to fit your needs. On behalf of all of us at Heritage Toyota-Scion, I hope you continue to enjoy your new Tacoma. We look forward to seeing you in the service lane. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

April 29, 2012

I stopped by Heritage Toyota to see what my options were because my lease was ending in October. Mike went over the zero percent financing promotion, checked to see what Ravs were available for a test drive More

by darbyshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2012 -

Heritage Toyota responded

Thank you for taking the time to share you feedback from working with Mike and our staff. I am glad to hear they were able to make the purchase of your new Rav4 a quick and enjoyable experience. We hope you enjoy your new Rav4, and we look forward to seeing you in the service lane! Yours, Dave Machavern President Heritage Toyota-Scion

April 29, 2012

This experience was great, Conor was friendly and very knowledgeable about every aspect of the vehicle we were looking for. When we arrived we were greeted immediately, the entire process was explained to More

by olijoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2012 -

Heritage Toyota responded

Olive and Joe, Thank you for taking the time to share your feedback from working with Conor and our staff. I am glad to hear that they were able to make your experience in our showroom an enjoyable one. We hope you enjoy all the features of your new vehicle, and we look forward to seeing you in the service lane soon! Yours, Dave Machavern President Heritage Toyota-Scion

April 27, 2012

We had a very good experience with Connor, he was helpful, moved things along in the process, was helpful at every turn. I would recommend him and the dealership if asked, we received a good deal on More

by ewoldsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2012 -

Heritage Toyota responded

On behalf of Conor and all of us at Heritage Toyota-Scion, I would like to thank you for sharing you feedback from working with our staff. I am glad to hear that Conor was able to make your purchase process enjoyable, and we hope you enjoy your new truck. We look forward to seeing you in the service lane for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

April 26, 2012

Everyone in the dealership treats you as a friend. We have purchased four vehicles from them, and have been very pleased with each one. Dealing with both sales and service have been a pleasant experienc More

by lcsimino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very pleasant service writer
Apr 26, 2012 -

Heritage Toyota responded

Hello, Thank you for taking time out of your day to review us online, we appreciate your feedback. I'm glad to hear that you're a returning customer and that you've enjoyed your experiences at Heritage Toyota Scion. Thank you for your kind words and we look forward to seeing you again in the service lane and on the sales floor. Sincerely, Dave Machavern President Heritage Toyota Scion

April 21, 2012

I had a great experience at Toyota one of the best dealer ships around that i've been around. Steven Bourgoin was excellent sales person so kind nice and caring. Steven did a great job of explaining everythi More

by Benjo82bl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2012 -

Heritage Toyota responded

Hello, Thank you for sharing your feedback with Steve and the rest of the H-Team, we greatly appreciate it. I'm glad to hear that Steve worked well with you and that you were comfortable throughout the whole process. We thank you for choosing Heritage Toyota Scion, and we look forward to seeing you in the service lane! Thanks, Dave Machavern President Heritage Toyota Scion

April 21, 2012

When I walked into Toyota, Mike was the first to greet me. Little did I know that he would be the sales representative I would be privileged to work with. His friendly and genuine attitude made me feel at More

by vermont1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2012 -

Heritage Toyota responded

Hi, Thank you for taking time out of your day and reviewing us online. I'm extremely happy to read that Mike worked well with you. One of the signs of a great salesmen is being able to listen to the customer and I'm very glad to hear Mike did just that. Your kind words mean a lot, and we'll be sure that Mike knows about this review. We thank you for choosing Heritage Toyota Scion, welcome to the H-Team and we look forward to seeing you in the service lane! Yours, Dave Machavern President Heritage Toyota Scion

April 16, 2012

Toyota Service is outstanding! They ensure that everything is done and done correctly. Making appointments is easy and generally the appointments can fit my schedule. They call back with any conc More

by rduhamel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Piche
Apr 17, 2012 -

Heritage Toyota responded

Mr. Duhamel, On behalf of Deb and the entire service team at Heritage Toyota, I would like to thank you for sharing your feedback from your recent visit. It means a great deal to us to see that our customers, especially returning customers like yourself, enjoy working with our staff. Thank you for your kind words, and we look forward to seeing you in the service lane again for your next scheduled maintenance visit. Yours, Dave Machavern President Heritage Toyota-Scion

April 15, 2012

I highly recommend the "H-Team". The first person we met was Conor McQuade. Conor showed us the Tacoma truck that we were interest in and than he walked us through the sale. He was very frie More

by John C. Gifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Rodriguez
Apr 17, 2012 -

Heritage Toyota responded

Mr. Gifford, On behalf of all of us at Heritage Toyota-Scion, I would like to thank you for taking the time to share your feedback from working with our sales team. I am very glad to hear that your visit was enjoyable, and that while there may have been some minor problems, we were able to get them resolved for you in a timely manner. We hope you enjoy your new Tacoma, and we look forward to seeing you in the service lane for your first scheduled maintenance visit. Welcome to the H-Team! Yours, Dave Machavern President Heritage Toyota-Scion

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