Heritage Toyota

Deb was very friendly and efficient. My service was pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS pretty straightforward, oil change, bulb replacement, & inspection so not much to say. I was disappointed to see how much the inspection cost. PS it is annoying to have to register to send this review More

Mike worked really hard to find me a truck that would serve my needs in the price range I could afford. Jason, although there was a brief period of hesitation and question, ultimately stood by and compl serve my needs in the price range I could afford. Jason, although there was a brief period of hesitation and question, ultimately stood by and completed the sale with professionalism and tact. I am a pretty straight forward type of person in that I tell you what I want and if you can deliver I am happy to pay a reasonable amount. I paid slightly more for my truck than I think it is was worth with the hope that Heritage would deliver based on the attitude they projected. It's one thing to say "I really want to get you into a vehicle you like", its another to truly deliver on that promise. They did and without a doubt. The recipient of that dual exhaust system should answer the question of why the whole thing needed to be replaced. Thank you Mike, Jason, Eric, Amanda and the rest of the service team for living up to the reasonable faults in my truck and delivering a quality product. I am happy to recommend you all to anyone that asks.... More

Everyone was friendly, helpful and welcoming. I felt that everyone listened to what I needed and wanted and worked hard to make it happen. It was a positive experience from the moment I walked in to di that everyone listened to what I needed and wanted and worked hard to make it happen. It was a positive experience from the moment I walked in to discuss a truck to when I drove off the lot with my new Tacoma More

Throughout the 4 1/2 hour process from arrival to driving off in a new RAV4 I was treated in a courteous, professional manner by all the employees with whom I came into contact (names escape me, sorry). Paul off in a new RAV4 I was treated in a courteous, professional manner by all the employees with whom I came into contact (names escape me, sorry). Paul Coleman was easy to deal with and like a good dentist, made a usually unpleasant experience almost enjoyable. I would not hesitate returning to Heritage or recommending Paul to friends. More

I had a terrific experience at Heritage, specifically working with Mike, Mary and Jason. I had a few issues that I needed help with; working with negative debt on a trade in, getting things figured out q working with Mike, Mary and Jason. I had a few issues that I needed help with; working with negative debt on a trade in, getting things figured out quickly and in a price that works for a family about to have twins. I couldn't have asked for more responsiveness and friendliness. More

I think that this toyota dealership is far superior above all the other dealerships in the burlington area. I was quite comfortable with the way my salesman handled himself, selling himself and especially th all the other dealerships in the burlington area. I was quite comfortable with the way my salesman handled himself, selling himself and especially the product. More

I went to Heritage Toyota to have my 2008 Tacoma serviced. (purchased at Heritage in 2010) I was not looking to buy a vehicle. After walking the used lot for awhile I noticed a 2008 Toyota Highla serviced. (purchased at Heritage in 2010) I was not looking to buy a vehicle. After walking the used lot for awhile I noticed a 2008 Toyota Highlander priced way below book. I'd been thinking of trading in my wife's 2006 Mercury Mariner for quite some time. So, I grabbed Caitlin and explained what I wanted to do. After a test drive, Caitlin and I sat down to get everything ready for my return with the Mariner the next day. Mind you, I live 2 HOURS away in upstate NY! I went past two other Toyota dealerships just to deal with Heritage again. Caitlin arrived at work TWO hours early because it was convenient for me. Everything was ready and I was out the door with a full tank of gas and a Mother's Day present of a Highlander for my wife in only 90 minutes. I travel two hours and past two other Toyota dealerships because Heritage Toyota provides the best automobiles at the best price and have an outstanding service department. I will continue to refer friends to Heritage Toyota AND to Caitlin Junger!!! More

My negotiations over price with Mike James was quick and My negotiations over price with Mike James was quick and pleasant. I knew what I was willing to pay and we reached a deal within 5 minutes or less. My negotiations over price with Mike James was quick and pleasant. I knew what I was willing to pay and we reached a deal within 5 minutes or less. I got a better price from Heritage than my local dealer even though I had purchased three other Toyotas in the last three years from my local dealer. I recommend Mike James and Heritage for your next Toyota. Mike Loignon More

Mike James was very helpful, definatly a much need part of the sales team. Thank you everyone at heritage for all the help. Very satisfied. of the sales team. Thank you everyone at heritage for all the help. Very satisfied. More

After the experience I had today at Heritage Toyota, with Mike James one word comes to mind, excellence. The customer service that we recived was outstanding. Not only did he listen to our needs he also went Mike James one word comes to mind, excellence. The customer service that we recived was outstanding. Not only did he listen to our needs he also went above and beyond to accopmlish what we desired today! He was friendly, and worked his hardest to get the car we bought down to a price that was affordable to us. I would not only recommend Heritage Toyota to those looking to buy a new or used car, I would also recommend that you ask to work personally with Mike James. Having looked at OTHER dealerships for a new SUV I often felt pressured into buying a vehicle that was not suitable for our family. Mike was honest and dedicated to finding a vehicle that met our family's needs. While working with him, both my husband and I felt as though we were buying a car from a friend. We laughed and talked about family and children, what a pleasure! Although buying a car can be a very stressful experience, I will always remember my experience as being one of a kind. I want to thank Mike James personally. Everyone at herritage toyota was very friendly as well. There was not one employee that did not give us a feeling of being welcome. Thank you, Christine and Jamie More