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Heritage Toyota

S. Burlington, VT

4.9
4,899 Reviews
Heritage Toyota has been proud to serve customers from all over the Champlain Valley, both in Vermont and New York, since 1994. Our dealership is conveniently located on Shelburne Road in South Burlington, just two miles from Interstate 89. Heritage Toyota is proud to offer an award winning purchase experience to our customers, designed to help you find the perfect new or Certified Used Toyota from our on-site or incoming inventory to fit your specific needs and budget. Don't see the exact vehicle you're looking for on our website? Our staff is happy to help source your dream vehicle from another dealership, if possible. Not only will our sales team help you find the perfect new Toyota to fit your needs, our Toyota and ASE Certified service team and will help keep it running like new well into the future. The H-Team's commitment to automotive excellence is at the core of why our team has earned the Toyota President's Award numerous times in our history, most recently in 2019. Additionally, our team has earned recognition as one of Carfax's Top-Rated Dealer since 2020, and has been the recipient of the DealerRater/Cars.com Customer Satisfaction Award every year since 2015. Our team is not only proud to provide the Champlain Valley with an unprecedented automotive experience, we are honored to support our community on a deeper level at every opportunity. From working with Feeding Champlain Valley to provide support and relief to local families in times of need, to helping build homes with Green Mountain Habitat For Humanity, and teaming up with local pet adoption agencies to host regular adoption events, we strive to help make our community a better place to live and work every day.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,899 reviews

June 10, 2016

Amazing Dealer Can not beat Heritage Toyota! Staff is great and really awesome to deal with. We Will only purchase vehicles from Heritage Toyota from now on! More

by NarinF85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Francis Pizzani
Jun 13, 2016 -

Heritage Toyota responded

What a nice review! Thank you for taking the time to post. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 10, 2016

Friendly and professional We were extremely satisfied with the sales force helping us with our purchase of our new RAV-4 especially Patrick Weeks. He was happy to answer any a More

by Betty Bombardier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady, Patrick Weeks
Mar 02, 2017 -

Heritage Toyota responded

Betty, I'm glad to learn that you enjoyed working with Patrick and the rest of the Toyota sales team. Thank you for posting. Happy driving! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2016

Smart, helpful and very pleasant! Any auto service center is capable of taking care of a newer car with fewer than 50,000 miles on it. But it takes someone who is progressively knowled More

by TedHeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Jun 13, 2016 -

Heritage Toyota responded

Ted, Thank you for your kind words about Amber and the Heritage Toyota service team! It's excellent to hear that their work has kept your vehicle reliable. We appreciate you taking the time to post a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 07, 2016

Great People, Great Place! I had a bit of a unique situation financially going in to buy my first car (replacing the one I'd learned to drive with as a teenager), but the folks More

by Kristen Talley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady, Tyler Armes, Francis Pizzani
Jun 07, 2016 -

Heritage Toyota responded

Kristen, Thank you for this nice review! It's great to hear that everyone was so friendly and helpful. We appreciate the recommendation. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 06, 2016

AMAZING CUSTOMER SERVICE!! I was so impressed with the friendliness and welcoming atmosphere at Toyota! I walked in and was greeted with a smile and offered a drink! I was ret More

by Emily Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey O-Meara, Jason Dillon, Shawn Carpenter
Mar 22, 2017 -

Heritage Toyota responded

Emily, What a wonderful review! Thank you for sharing your experience on DealerRater. It's great to hear that you received stellar service from Shawn, Jason, Jeff and the rest of the sales team. Enjoy your new vehicle! #HTeamGuru #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 06, 2016

Roger Patterson Rocks! He was able to get me the deal I was looking for with the least amount of waiting I have ever had to do at a dealership. Travis Green was also very e More

by Louise Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Louise, Thank you for taking the time to post. Glad to hear that you enjoyed working with Roger, Travis and Beth. Happy driving! #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

June 02, 2016

Angus, More than just a good burger! ...Also an incredible salesmen... Angus was helpful, attentive, and all around pleasant, to be around from the first day we walked into the day tha More

by rkstearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Mar 02, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post this wonderful review! It's great to hear that Angus was so helpful in making sure you ended up with the right vehicle for you. Enjoy your new Tacoma! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2016

Thank you, Rob! A year ago, I went to Heritage Toyota just to check out my options and Rob was super helpful. Although I wasn't making a purchase then, Rob took the More

by amy&liam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Mar 02, 2017 -

Heritage Toyota responded

Amy, It's great to hear how helpful Rob was. I'm glad you enjoyed working with him. Thank you for posting. Enjoy your new Rav4! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

June 01, 2016

Top Notch Service Department Thanks again to the folks at Heritage Toyota Service. I've been taking my Toyota Tacoma for the last 10 years. I really like being able to literally More

by Snogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Jun 02, 2016 -

Heritage Toyota responded

Thank you for your kind words about Jay and the rest of the service department team! We appreciate you sharing your comments. I'm glad we could help you out with your truck's alignment. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2016

Chuck Heingartner I went in to weigh in options approaching the end of my current lease. Chuck was happy to get my car serviced, and meet with me to discuss future opti More

by Ryan Forde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Ryan, Glad to hear Chuck was so helpful! Thank you for taking the time to write a review. Enjoy your new Tacoma! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

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