Heritage Toyota

Such a great experience! Thank you Elani and Mary for your exceptional customer care and knowledge as a first time buyer with Heritage. I'm DEFINATELY recommending you to my Thank you Elani and Mary for your exceptional customer care and knowledge as a first time buyer with Heritage. I'm DEFINATELY recommending you to my friends and family... I'll be back :) More

Eleni Floyd - awesome sales person! I have been using Heritage for several years. The reason I keep returning is simple - Eleni Floyd! I hate high pressure sales people who won't give yo I have been using Heritage for several years. The reason I keep returning is simple - Eleni Floyd! I hate high pressure sales people who won't give you any space or those that can't figure out how much space to give the customer. Eleni is that perfect blend and always seems to know what the customer needs. She has gone above and beyond with the last 3 vehicles I have purchased. I was looking for very specific features and she has always found me what I was looking for! So if you are looking for a great sales person and dealership its Eleni Floyd at Heritage! More

Very friendly and positive buying experience! Rob was knowledgeable, friendly, and very pleasant to work with. He was very patient and helpful to us throughout our 2-3 week competitive search pro Rob was knowledgeable, friendly, and very pleasant to work with. He was very patient and helpful to us throughout our 2-3 week competitive search process. He responded promptly to our calls, e-mails, and text messages. He was very open and clear in his communications with us. I felt welcomed, valued, appreciated, and not pressured during our time working with Rob. I recommend Rob to anyone who is looking for a very nice, positive, helpful buying experience. We leased a 2015 Highlander. Rob answered all our questions, either on-the-spot or after very promptly researching the answer. On the day we leased, one of the very nice touches was Rob buying pizza while we waited for the financial paperwork to be completed. Another extremely nice touch was that Rob arranged for me to spend time with Chris Vermette, Delivery Specialist. Chris walked me through all the ins and outs of all the features of the vehicle, including a very thorough tutorial on the navigation system, phone system, and the other apps as well. Chris is a great and knowledgeable asset to your team and Rob was wonderful to line me up with some time with Chris. We're loving our Highlander and I look forward to working with Rob, Chris, and Heritage Toyota again! More

Totally Awesome People at Heritage Toyota Eleni, Thank you for all your help with me getting me into my New Rav 4. You are a terrific person and I am sending everyone I know y'all's way. T Eleni, Thank you for all your help with me getting me into my New Rav 4. You are a terrific person and I am sending everyone I know y'all's way. The time, patience's, and knowledge y'all have at Heritage Toyota working as a team, just amazes me...Hope y'all keep up the great work... But you Ms. Eleni, are the Bomb!! Thanks again... Your Friend, Deb More

Happy with car and dealership Eleni Floyd was terrific to work with: found the car we wanted, helped us work toward a price we wanted, and was fun as well. Years ago, when Heritage Eleni Floyd was terrific to work with: found the car we wanted, helped us work toward a price we wanted, and was fun as well. Years ago, when Heritage was Nordic Toyota, we stopped buying Toyotas because of our dislike of the dealership. My, how things have changed! Our experience this time was first rate, and we love our new Highlander. More

Genuine service! I had such a great experience with Rob and the Heritage dealership. They work very well with their customers and do what they can to help you out. Bei I had such a great experience with Rob and the Heritage dealership. They work very well with their customers and do what they can to help you out. Being military, they were more than generous. I highly recommend Heritage and Rob specifically! More

The Best Car Buying Experience Ever! I bought a used vehicle and was treated like I was buying a $100,000 Ferrari. The service was impeccable and this was easily the best experience I hav I bought a used vehicle and was treated like I was buying a $100,000 Ferrari. The service was impeccable and this was easily the best experience I have ever had buying any vehicle... Or anything period. Angus Gunn was friendly, knowledgeable and incredibly helpful. He didn't try to hard sell, he listened to me and made my day much better. If you want a car, go see Angus Gunn. Thank you to Angus and the entire team at Heritage Toyota! More

Got a great car. Clean friendly and bright sales room. Helpful staff. I had a good experience buying from Heritage. I would recommend their sales department to anyone. Clean friendly and bright sales room. Helpful staff. I had a good experience buying from Heritage. I would recommend their sales department to anyone. I love my car. More

Top Shelf Operation My wife and I dropped by just to browse the 2014 RAV4s, with no intention of speaking to a salesman. Matt Babcock happened by and very politely and un My wife and I dropped by just to browse the 2014 RAV4s, with no intention of speaking to a salesman. Matt Babcock happened by and very politely and unobtrusively asked us if we had any questions. We did, and Matt answered them clearly and thoroughly. Later, I corresponded with Matt through email. He was prompt and straightforward all the way. When I came in to talk about trading my 2009 RAV4, and arriving at a price for the 2014, Matt was pleasant and accommodating to deal with. Never once did I feel pressure from him. He seemed genuinely concerned with my comfort level throughout the entire process. After clinching the deal there were a few follow-up items which Matt handled for me exactly the way he promised to. I would deal with him again in a heartbeat. Jeremy Martin was quite fabulous and patient with me as he took me through the electronics of the vehicle, e.g. Audio, phone, navigation, etc., ALL of which was new to me. He's an incredibly knowledgeable guy, and a unique and key player in the overall purchase experience. Jon Diamond was great to work with as well. He took me through the financial piece with an upbeat and lighthearted attitude that certainly made all the paperwork seem painless. Overall, I am completely impressed with the all of the Heritage people I encountered. You folks have developed a top-notch experience for buyers! I'll see you again in four or five years. More

Love my New Car!! Recommended 100%!! Rob Iandoli and Ryan Denecker were very helpful. I went in with a budget and came out right where I wanted to be. The first couple Recommended 100%!! Rob Iandoli and Ryan Denecker were very helpful. I went in with a budget and came out right where I wanted to be. The first couple of cars I looked at were not quite in my price range, but they took the time to look around and find something that was! They didn't push me into something I wasn't comfortable in physically or price wise. They are truly a class act at Heritage Toyota, and I strongly recommend them! I love my 2013 Toyota Highlander! More