Heritage Toyota

Hi, I just recently purchased a used 2010 Toyota Rav 4 !!! Megan Terry was very informative, customer friendly and any questions I had she answered fully and if she didn't have an answer she would find so !!! Megan Terry was very informative, customer friendly and any questions I had she answered fully and if she didn't have an answer she would find someone who did. Megan was also very helpful in describing and explaining the functions, stability and ratings of the Toyota Rav 4. She made my daughter, sons and I feel right at home. I would highly recommend her to my friends and family!!! Mary was very helpful with Megan in explaining the financial end of the process. When it was time to go through all the paperwork and signing Nick was very helpful and informative about each document and I felt at ease, relaxed and comfortable going through this end of the process. I feel fortunate to have Megan, Mary and Nick as a team for my purchase. An awesome job was done by each of them. Thank you. Lisa Huffman More

I would like to say how much I appreciated how hard Megan Terry worked to get me the car I wanted at great price. Megan was very responsive to my needs and listened to all of my concerns (I wanted a standar Terry worked to get me the car I wanted at great price. Megan was very responsive to my needs and listened to all of my concerns (I wanted a standard shift but needed cruse control; needed great gas mileage but had to have a great price). After several visits Megan helped me chose the Toyota Corolla LE at a price that was even lower than the base L! Megan was always low pressure and very professional and positive in her sales technique. This is the second new Toyota I have bought from Heritage and the second great sales experience I have had. Dave Johnson More

When I was ready to trade my 2006 Corolla for a new one, I went to Heritage and Megan Terry was very helpful in the process. Because I wanted a specific color which was not available with the features I li I went to Heritage and Megan Terry was very helpful in the process. Because I wanted a specific color which was not available with the features I liked, she worked on locating what I wanted. She was very good about keeping me updated about the progress of the search. In addition, when I said I wanted to add a spoiler she had that ordered and coordinated having that attached as soon as the car arrived. She was very good at going over features and explaining how to use the bluetooth audio system. Also Tim in financial was helpful with working out the loan and warranty options. I am very pleased with the help I received to get my new Corolla exactly as I wanted it. More

I felt Megan was extremely attentive at listening to our families needs. I felt a sincere effort was made to get the exact right car for our family. Even at the end of a long day of test driving and negotia families needs. I felt a sincere effort was made to get the exact right car for our family. Even at the end of a long day of test driving and negotiating and having kids in tow asking for multiple balloons we still felt welcomed. The kid friendliness of the whole heritage Toyota staff was very refreshing. Thanks More

I bought a 2013 Scion XD last week. Dave Juenker was my salesperson. This was the most positive and enjoyable car-buying experience I have ever had. Dave was friendly and helpful and I never felt any press salesperson. This was the most positive and enjoyable car-buying experience I have ever had. Dave was friendly and helpful and I never felt any pressure to buy or to hurry my decision. I am hearing impaired and Dave was instantly sensitive to my need to lipread and he made sure- without any fuss - that I never had a problem during the hours that we spent together discussing the car, etc. He showed me all the features of the car and answered all my questions. Although he was thoroughly professional, I felt like I was talking cars with a friend, not like I was being sold to by a stranger. He explained the Scion pricing and I felt that he got me the best price for my trade in. Travis Green handled the financing and paperwork and he also was friendly and professional. Although I met with him at the end of a long day, he didn't rush and he explained everything to me clearly. When the purchase was completed, Dave then took the time to make sure I was comfortably seated in the new car and that I knew all the operating features before I drove off. Dave could give lessons in how to make a customer feel valued. It's the important first step in the customer/dealership relationship. I came away not only with a new car that I love, but with a feeling of confidence that I will be well-treated by Heritage Scion in the future. More

Jason helped a friend of mine find and purchase a used Toyota. I was with my friend while he searched for cars and i was very impressed by the service Jason gave and even more impressed when i found out i Toyota. I was with my friend while he searched for cars and i was very impressed by the service Jason gave and even more impressed when i found out it was his first sale. He has a natural ability to make you feel comfortable and to assure you he will assist you in finding the best car for your needs. I found myself needing a new car and decided to call Jason. I'd looked online for other options but in the end he was the only one who made me feel that he had my best interest in mind. I would certainly recommend Jason to any of my friends or family that were looking to purchase a vehicle. More

This was the second dealership that we had visited while looking for a Certified Pre-owned Prius. Our first experience with a dealership closer to home was so bad that we decided to cross the state line int looking for a Certified Pre-owned Prius. Our first experience with a dealership closer to home was so bad that we decided to cross the state line into Vermont to look for our next vehicle. We had never been to Heritage Toyota in the past and were "introduced" to this dealership through internet sales as we looked for our next car. After narrowing our choices to 2 cars, we called Heritage and spoke with Caitlin Junger. We arrived at the dealership 45 minutes before it closed on Saturday, March 16 (after a long day of work). Regardless, Caitlin and the entire staff welcomed us into the showroom. We were not rushed and were given the opportunity to test drive a few vehicles. We discussed several options: CPO used, new, or a lease. Since we are planning to purchase a new vehicle in the 2015 model year and because we needed another Prius with a removable console in order to convert it to a USPS delivery vehicle if necessary, we opted for the CPO used Prius. Caitlin was extremely attentive to our needs and wanted the car we chose to be a perfect fit. The whole transaction went very smoothly as Caitlin is friendly and laid back. She does not push a sale and demand money down after a test drive if the customer shows interest "because the car might not be on the lot tomorrow" as we had heard at the other dealership in New York. Her easy-going personality, willingness to research information, promptness in returning phone calls / e-mail, and genuine concern for her customers made us feel confident about our purchase. Nick Zagres worked with us in finance. He is friendly, has a great sense of humor, and very efficient! We were delighted that he allowed us to pick and choose which add-ons (extended warranty, Gap insurance, etc) worked for us after thoroughly detailing the benefits of each. Like Caitlin, he allowed us to make the choices without pushing a sale. One very nice bonus is the 1.9% interest rate that is being offered on certified pre-owned vehicles! Overall, we would definitely recommend this dealership, and Caitlin in particular as a sales rep whether you are looking to buy used, new or lease your next car. We walked in a bit skeptical but our high expectations were met and we are looking forward to our next purchase a few years down the road! We'll definitely stick with Heritage Toyota regardless of the fact that we have a Toyota dealership less than 5 miles from home! More

We went to Heritage hoping to look at a few trucks, maybe price some things, and leave with some stuff to think about. We were expecting to be patronized, since we were two women, looking for a truck, and kn price some things, and leave with some stuff to think about. We were expecting to be patronized, since we were two women, looking for a truck, and knowing very little about the actual workings of cars. Instead, we received very friendly customer service from Conor McQuade! Conor was warm, often funny, and personable, but never pushy. He listened very well to our wishes and needs, as well as our descriptions of what we knew would and wouldn't work for us, given our past experiences and all the time we'd spent thinking about purchasing. Conor said he had the perfect vehicle for us, and he meant it! The truck was exactly what we were looking for-- a Toyota in our price range, in great condition, with low mileage despite its age, 4wd capable, sturdy, in perfect working order, with very few frills, and within our desired age range. The perfect truck! The folks at heritage also were able to get us financing at a very good rate, much better than our bank could offer, and they're a good bank. We left knowing we'll pay a bit more on our monthly payment than we had wanted, but adding the warranty that we did made sense, and we're still in bounds, financially. At no point did we feel pressured or condescended too. Thanks again to Conor and the people at Heritage Toyota. Their service was excellent, and we are very happy with our truck! More

We went to Heritage Toyota through Costco. We were looking for a Prius, but intended to look at other dealers also. Megan Terry gave us a good price, and convinced us that this was a good place to bu looking for a Prius, but intended to look at other dealers also. Megan Terry gave us a good price, and convinced us that this was a good place to buy. When time for us was running short, she arranged for us to get a loaner car to finish our day and go home; someone from Heritage will deliver our Prius to our home (a 100 mile trip) when it is ready and pick up the loaner car. We thought that was an excellent example of excellent service. More

My Girlfriend and I have now purchased two vehicles from Heritage and could not be happier with our experiences... We were lucky enough to have Conor McQuade for both vehicles, one new and one used. Just re Heritage and could not be happier with our experiences... We were lucky enough to have Conor McQuade for both vehicles, one new and one used. Just recently Conor helped me get into a Tacoma which was a long process on my part but well worth it. He was professional, dedicated, and unlike any salesman I have met. Strongly recommended! More