Heritage Toyota

I purchased a used 2010 Tacoma Double Cab on Monday. I had spent Saturday at another Toyota dealer and was treated very poorly. I knew what I wanted but had a budget that I had to stay within. At the ot had spent Saturday at another Toyota dealer and was treated very poorly. I knew what I wanted but had a budget that I had to stay within. At the other dealer I was pushed toward a vehicle that I had no interest in and was treated as though I knew nothing about car buying. Then I decided to travel to Heritage to see if I could be respected as a buyer and treated with professionalism. I was met at the door with a warm welcome and fortunately for me Alita Greeno happened to be walking by and was my salesperson/partner. Alita had me test drive a couple of vehicles to make sure that I was happy between two different model years. We then started talking prices, trade in, and financing options. When it was clear that a new car was out of my price range Alita moved right on to a used Tacoma with no pressure on me to buy new. I met with she and Jason and together we were able to come to terms on a deal that was right for me. Jason was also understanding of my needs and budget and together the three of us were able to make a deal work. It was nice that Jason came and spoke to me personally and showed an interest in working together. I was surprised to learn that Alita had been with Heritage Toyota for only a short time. She is an excellent listener and extremely genuine. You have found yourself a wonderful employee and one that you should be proud to have representing your company. I hope that when it is time for my wife to purchase a new vehicle Alita and Jason will be there for my wife and I. I am currently waiting on my truck to be delivered to my doorstep as it goes through the certification process. Jason offered to have the vehicle delivered 1.5 hours from Burlington since it wasn't up to Toyota Certified standards on the day I signed the paperwork. I am anxious to start driving and hope that the service dept. is taking as good care of my truck as the sales team took care of the buying experience. More

Caitlin was highly informed, very accommodative, sensitive to my timing and needs; I enjoyed working with her and would highly recommend her to friends. We made a decision within the first week as sensitive to my timing and needs; I enjoyed working with her and would highly recommend her to friends. We made a decision within the first week as to which Prius was the right one, and the final process was handled quickly and easily for us. Heritage was very sensitive to what I thought was a fair trade in value and that part of the negotiation was effortless. More

Aleta saved me time and money , and shared her cashews. Aleta saved me time and money , and shared her cashews. I drove 12 hours roundtrip because Heritage had a manual shift Yaris , which I prefer . Ale Aleta saved me time and money , and shared her cashews. I drove 12 hours roundtrip because Heritage had a manual shift Yaris , which I prefer . Aleta had the deal done ,except for paperwork when I arrived. Very happy with the dealership, the deal and Aleta. I have now owned my car for two weeks and have averaged 41 MPG and still have more then half of my 2nd tankful. Thank you Aleta and thanks Heritage. P.S. When I walked into Heritage I told Aleta it looked like they were filming a Toyota commercial. More

I used the COSTCO auto buying program which made the buying experience even easier. Conor McQuade made the entire process quick, easy and he is a very personable salesman. buying experience even easier. Conor McQuade made the entire process quick, easy and he is a very personable salesman. More

Mike was an excellent person to work with. He listened and made sure he took what I wanted and what I was looking for and put it in motion. I am a first time buyer/leaser and I was very nervous about the and made sure he took what I wanted and what I was looking for and put it in motion. I am a first time buyer/leaser and I was very nervous about the process but he made it go smoothly. More

Mike is a good guy. he spend lot of time for me. he was very helpful with the purchase. They quote me a good price on my car. i am happy with overall purchase. i will recommend them to all my family and fr very helpful with the purchase. They quote me a good price on my car. i am happy with overall purchase. i will recommend them to all my family and friends. More

Larry sold me my first Toyota 6 years ago and is now the sales manager. He was just as friendly and great to work with for this most recent purchase as I'd remembered him being. Larry's sales associate sales manager. He was just as friendly and great to work with for this most recent purchase as I'd remembered him being. Larry's sales associate Conor McQuade was awesome. Conor has an endless supply of patience, a great sense of humor, and an impressive depth of knowledge about the products he sells. He's also willing to admit if he doesn't know something and go and get an answer. He never pushed the sale, and was very pleasant to work with. I would recommend him unreservedly (and have already) to anyone looking to buy from Heritage. Mary worked with us on the financial aspects of the sale and was a delight. She, too, was knowledgeable, helpful, fun and professional. My thanks to the whole team for making the purchase of a new car so low-stress. Well done! More

I want to thank Sara for exellent service that she I want to thank Sara for exellent service that she provided to us while we purchased our car. She answered all our questions that were asked. And she I want to thank Sara for exellent service that she provided to us while we purchased our car. She answered all our questions that were asked. And she was very friendly and curtious. I would recomend her to anybody wanting to buy a car. More

Bill made the process as easy and painless as possible. The car we were interested in was in stock and the paperwork went smoothly. This 25 word minimum is B.S. This process is worse than the car buying The car we were interested in was in stock and the paperwork went smoothly. This 25 word minimum is B.S. This process is worse than the car buying process! More

Once again a great purchase experience from a great salesperson. Do yourself a favor and go see Eleni Floyd for your next car. Thank you Eleni! salesperson. Do yourself a favor and go see Eleni Floyd for your next car. Thank you Eleni! More