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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

October 28, 2012

It was a pleasure working Rich. He was very friendly and understood my needs. He helped me get the car I wanted with the details that were important to me. He was willing to work with me until the deal wa More

by gnawltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Rich. I am pleased to hear that he was able to help you find the right vehicle to fit your budget and your needs. On behalf of all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in our new service center soon, Yours, Dave Machavern President Heritage Toyota Scion

October 24, 2012

A phone call to Heritage put me in touch with Mason A phone call to Heritage put me in touch with Mason Maltais, an appointment was made and I met with him that afternoon. The Toyota Highlander was More

by BARBARA HOLMSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2012 -

Heritage Toyota responded

Barbara, Thank you for taking the time to share your feedback from working with Mason. I am glad he was able to make the purchase of your new Highlander enjoyable and stress-free, and that he was able to help you find the right payment option to fit your budget. On behalf of Mason and all of us at Heritage Toyota Scion, I hope you enjoy your new Highlander, and we look forward to seeing you in the service lane, Yours, Dave Machvern President Heritage Toyota Scion

October 22, 2012

Overall we had a great experience with the folks at Heritage. I would recommend this dealership to others. We bought a certified used car and were happy with the inspection and the detailing of the v More

by benoutofdoors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres
Oct 24, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your time in our showroom. I am pleased to hear that the purchase of your new car was an enjoyable experience, and that our service and detailing staff delivered it in perfect condition. On behalf of all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in the service lane, Yours, Dave Machavern President Heritage Toyota Scion

October 21, 2012

From the first time Caitlin greeted me as I walked through the door, I felt well served. It took me a few cars and about one month to decide on the right vehicle for my needs, but Caitlin was attentiv More

by amfowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Caitlin. I am glad to hear she was able to make your purchase experience an enjoyable one, and that she was able to help you find the right vehicle to fit your needs. On behalf of Caitlin and all of us at Heritage Toyota, I hope you enjoy your new vehicle, and we look forward to seeing you in the service lane at our new service center for your first maintenance visit, Yours, Dave Machavern President Heritage Toyota Scion

October 19, 2012

Sara helped my father and I buy our new truck for our business. We didn't want to mess around because, being a Wednesday, we had limited time before we had to get back to plumbing. She made sure everyt More

by oakes2201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Sara, I am pleased to hear that she was able to make the purchase of your new truck a smooth and enjoyable experience, and that you were able to back to your work quickly. On behalf of Sara and all of us at Heritage Toyota, I hope you enjoy your new truck, and we look forward to seeing you in the service lane at our new service center for your first maintenance visit, Yours, Dave Machavern President Heritage Toyota Scion

October 17, 2012

I was looking around to swap out my 5 speed sedan for an automatic S.U.V. Allowing my wife to drive my vechical as well she hated driving my old car couldn't handle the clutch, it was tool painful on her. I More

by jamesab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Rodriguez, Adam Miller
Oct 18, 2012 -

Heritage Toyota responded

James, Thank you for sharing your feedback on your recent Heritage Toyota Scion experience with the H-Team online, we appreciate it. I'm glad to hear that you were comfortable throughout the experience and that Conor, Jason, Mary, and Adam all worked together to get you into a vehicle you enjoy within your price range. Thank you for choosing Heritage Toyota Scion and for your kind words. We look forward to seeing you in the service lane of our new Toyota Service building. Thank you, Dave Machavern President Heritage Toyota Scion

October 16, 2012

Conor McQuade was extremely helpful and knowledgeable as a sales associate. As a first time buyer, I found that he helped me find the best vehicle for my budget and needs, and I didn't feel like I was being More

by awillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2012 -

Heritage Toyota responded

awillman, I'd like to first thank you for sharing your feedback with Conor and the rest of the H-Team, we appreciate it. I'm glad you had such a great experience with Conor and that he worked with your budget and needs in mind. Thank you for choosing Heritage Toyota Scion, we look forward to seeing you in the service lane. Sincerely, Dave Machavern President Heritage Toyota Scion

October 15, 2012

From start to finish, Johnathan explained everything very clearly, gave me top notch service, always was honest, and listened to my needs every step of the way...Go see Johnathan if you want a used or new ca More

by vinman222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2012 -

Heritage Toyota responded

vinman222, Thank you for sharing your experience with John and the rest of the H-Team at Heritage Toyota Scion, we appreciate it. I'm glad to hear that working with John worked well for you and you were comfortable throughout the process. Thank you for such kind words, we look forward to seeing you in the service lane of our new building! Thank you, Dave Machavern President Heritage Toyota Scion

October 13, 2012

My overall experience was amazing! I had the most wonderful help from Jared White. I was a first time buyer so walking into a dealership was very nerve racking for me, but he went out of his way to m More

by megan.graceybarlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J
Oct 15, 2012 -

Heritage Toyota responded

Megan, Thank you for sharing your experience with Jared and the rest of the H-Team on DealerRater.com, we appreciate it. I'm glad you were comfortable from walking into the door to working with Jared and throughout the entire purchasing process. Thank you for choosing Heritage Toyota Scion and for your kind words. We look forward to seeing you in the service lane in our new Service and Parts building. Enjoy your new vehicle and welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

October 13, 2012

Mason was very down to earth and friendly. He went above and beyond to make us feel at home there...showing my 2 year old daughter toys to keep her calm... helping me set up things in the car after the sale More

by lena.bryan.54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2012 -

Heritage Toyota responded

Lena, Thank you for sharing your experience with Mason and the rest of the H-Team with us, we appreciate your time. I'm happy to hear Mason went above and beyond to ensure you and your daughter had a great experience at Heritage Toyota Scion and that you left with no questions. Thank you for choosing Heritage Toyota Scion and congratulations on your purchase. If you ever do find yourself with any questions, please feel free to call or stop by, we'll be happy to assist. Looking forward to seeing you in our new Parts and Service building, welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

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