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Heritage Toyota

S. Burlington, VT

4.9
4,219 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,219 reviews

August 16, 2013

megan was eager and enthusiastic, willing to spend time and walk with you looking at vehicles, she is an asset to heritage and helpfull to her customers, i would recommend her to anyone to assist them in More

by scottwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 21, 2013 -

Heritage Toyota responded

Thank you Scott for taking the time to review Megan on Dealerrater. I am glad that she was able to give you the experience you deserve. I certainly look forward to extending the same level of service to anyone you send our way. Thank you again for the review, and I hope you are enjoying the new car. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 14, 2013

I came to Heritage Toyota with my 3 children to casually browse the lot and inquire about pre-owned inventory. After parking my car, a salesman, George started talking to me to ask what brought me in today More

by jodskiexcite1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brace
Aug 22, 2013 -

Heritage Toyota responded

Thank you for this wonderful review of George, Travis, and the sales team. I am very appreciative that you would take the time to craft such a well written and lengthy post for us. More importantly, I am glad to learn that you were extended the courtesy you deserve and we were able to make you and yours feel comfortable at our store. Thank you again for the review and your business. I hope the new Sequoia is being enjoyed by the whole family. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 09, 2013

Overall, the experience was positive.Generally we don,t like to fill out surveys, but I am doing this for my husband because of the insistence that we complete this. I also liked Megan's enthusiasm. The fa More

by nekcarolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 09, 2013 -

Heritage Toyota responded

On behalf of both Megan, and the Heritage Automotive Group, I thank you for taking the time to post about your experience on Dealerrater. I truly appreciate you doing so, especially considering that you generally would not. I hope you are enjoying your new car, and look forward to keeping it well maintained in our service department. Thank you again for your time and your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 03, 2013

Megan Terry is the best sales person I have ever had the pleasure of doing business with. She listened to me and treated me with respect. If you want to be treated like family choose Megan as your sales p More

by Jademoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
Aug 05, 2013 -

Heritage Toyota responded

Thank you for posting this review Vanessa. I am pleased that you were able to be well taken care of by Megan, and that she gave you the type of experience you deserve. I hope to see you in 5,000 miles for your first service! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 03, 2013

Megan was great to work with and helped me get familiar with my new car right away. She had everything prepared for us when we came in to pick up the car and answered all of our questions. Travis did a g More

by emsheft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Megan Terry
Aug 05, 2013 -

Heritage Toyota responded

I am glad to hear that Megan, and the rest of the sales staff, were able to give you a fast, pleasant experience while buying your new Rav. On behalf of Megan, and everyone at Heritage Toyota, I thank you for taking the time out of your day to post this review and also for your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 03, 2013

The experience at Heritage Toyota was very professional and personable. I did not feel pushed to buy, and all of my concerns were promptly taken care of. It was easy to set up a test drive, easy to negot More

by awilson25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2013 -

Heritage Toyota responded

Thank you for posting about your experience with Heritage Toyota Sales. I am glad that we were able to provide you with a stress free experience and that our representatives where on hand to help you out quickly. I would also like to thank you for allowing us to earn your business and look forward to continuing to do so in our service department. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

July 24, 2013

Conor worked with us very patiently over several days, helping me to buy my first new car. He was very friendly and informed, a delight to work with! I make a point to stop in and say 'hi' when I'm there More

by LaraPetersen05401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2013 -

Heritage Toyota responded

Thank you Lara for posting this review to Dealerrater. I am glad to learn that Connor has made such a positive impression on you. I certainly hope that you are enjoying your first new car and look forward to making sure it stays in top shape. Thank you again for the review and your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

July 22, 2013

I purchased a new Toyota Tacoma Access cab on July 19th, 2013. Jason Dillon was my salesman. I was very pleased with the entire experience. Jason was pleasant, very knowledgeable, and responsive. I was More

by marcheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Jul 24, 2013 -

Heritage Toyota responded

Thank you for taking the time to post this detailed review about Jason and Heritage Toyota. I am glad that you were able to have a pleasant experience and Jason was able to help you get everything you wanted in your new truck. Thank you again for both the review and your business, and I hope that your wife finds Jason and the Heritage sales staff to be as helpful as you did. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

July 22, 2013

We also shopped for my wife's new car at Hyundai (our previous SUV),Honda (both of our daughters ). We decided on Toyota not only because of value and features, but mainly because of George Kuntz. He was More

by BernardMoore
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2013 -

Heritage Toyota responded

Wow! Thank you for your praise of George! He has been a great addition to our team and I am glad to see that he was able to take such good care of you. With any luck he will be here when it is time for your next purchase to give you the same level of attention and service. Thank you again and I hope you are enjoying your new Toyota. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

July 01, 2013

We found Ms. Little to be friendly, courteous, knowledgable and most competent in her approach and handling of our visit and purchase. We would not hesitate to engage Ms. Little in our return to y More

by highfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Heritage Toyota responded

I am happy to learn that Tonja was able to give you the type of experience you deserve while shopping for a new vehicle. I thank you for both the review and for allowing us to earn your business. I hope your new Prius is treating you well and look forward to providing the same quality experience the next time you are in. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

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