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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

December 12, 2012

Sara was great. There was no pressure at all to purchase a car. She was honest, very efficient and helpful. I would definitely recommend her. More

by ksschulz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Schulz
Dec 12, 2012 -

Heritage Toyota responded

Ksschulz, I'd first like to thank you for taking the time our of your day to review us online, we greatly appreciate it. I'm happy to hear that you had an enjoyable experience with Sara and you didn't feel pressured. Thank you for your kind words, we look forward to seeing you in the service lane. Yours, Dave Machavern President Heritage Toyota Scion

December 10, 2012

Very positive experience in purchasing my, now, 4th car from Heritage. Given the track record, I will continue to buy from Heritage and urge my friends to do the same. More

by OldDogVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Jeff O'Meara
Dec 10, 2012 -

Heritage Toyota responded

OldDogVT, Thank you for taking the time to share your feedback with Heritage Toyota Scion online, we greatly appreciate it. I'm glad to hear that this is your fourth purchase from Heritage and you continue to return to us time and time again. Thank you for such kind words, we truly appreciate it. If you ever need anything, please feel free to stop by or give us a call! Sincerely, Dave Machavern President Heritage Toyota Scion

December 05, 2012

This is my second vehicle purchase (lease) through Heritage...and I think I may have become a customer for life! The entire car buying experience was easy, quick and comfortable. I couldn't be happi More

by shaddock_vt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez
Dec 05, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback on working with John, Mary, Steve and our staff. It is wonderful to hear from returning customers, and I am pleased to hear that we were able to deliver an enjoyable purchase process for both of your vehicles. I'm glad to hear that you enjoyed working with Steven as your deliver specialist. We hope that this addition will make the delivery process smoother for our customers. On behalf of all of us at Heritage Toyota, I hope you enjoy your new Rav4, and we look forward to seeing you in the service lane of our new service facility, Yours, Dave Machavern President Heritage Toyota Scion

December 02, 2012

At first I wasn't impressed with the dealerships condition (layout, construction, extremely limited customer parking) but was impressed with the service, and friendliness of the staff. I was promise More

by Sccrowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Dec 03, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback of your recent visit to our dealership. I am pleased to hear that our staff was able to make the purchase of your new vehicle an enjoyable experience. We appreciate your patience while our showroom and its surrounding area are under construction. I am confident that you will be pleased with the end result when the renovation is complete. On behalf of all of us at Heritage Toyota Scion, I hope you enjoy your new vehicle, and we look forward to seeing you again when your snow tires and floor mats arrive, Yours, Dave Machavern President Heritage Toyota Scion

November 27, 2012

After disappointing attempts to work with dealers in my area I found Heritage through an online search for the vehicle I was looking for. From my first conversation to my last I was pleasantly surprised a More

by WorthTheTrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres
Nov 27, 2012 -

Heritage Toyota responded

WorthTheTrip, Thank you for taking time out of your day to share your feedback with Nick, Steve, Ryan, and the rest of the H-Team here at Heritage Toyota Scion; we really appreciate it. I'm very glad to hear that Heritage Toyota Scion treated you right from first phone calls to final delivery, and that working with Ryan was a great fit for your needs. Thank you for travelling to South Burlington and choosing Heritage Toyota Scion, welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

November 22, 2012

Just leased a 2013 Tacoma and absolutely love it! Didn't really need a new truck, but saved money by moving to a lease. I specifically wanted a blue truck, which as it turns out is very difficult to find! H More

by mayerkim55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Nov 23, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Eleni. I am pleased to hear that your time in our showroom was enjoyable and that Eleni was able to find the truck you were looking for. On behalf of Eleni and all of us at Heritage Toyota Scion, I hope you enjoy your new Tacoma and we look forward to seeing you again soon, Yours Dave Machaven President Heritage Toyota Scion

November 21, 2012

Great experience with Sara. She is very informative. I would refer her to anyone that is looking for a new or used car, and I already did so. She is very pleasent to work with. Thank you Sara for your tim More

by Nancy Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2012 -

Heritage Toyota responded

Nancy, Thank you for sharing your feedback from working with Sara. I am pleased to hear that she was able to make the purchase of your new vehicle an enjoyable experience, and that you are enjoying your new Rav4. We look forward to seeing you in the service lane, Yours, Dave Machavern President Heritage Toyota Scion

November 20, 2012

The overall experience has been great with the dealership and service department. The service department really goes out of there way to help the customer. More

by bobforest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi and Ray (service reps)
Nov 20, 2012 -

Heritage Toyota responded

Bob, Thank you for taking the time to share your feedback from your recent visit to our service department. On behalf of everyone on our service team, I hope you enjoyed your visit to our new facility. I am pleased to hear that Brandie and Ray were able to make your experience and enjoyable one, and we look forward to seeing you again soon, Yours, Dave Machavern President Heritage Toyota Scion

November 13, 2012

Sara was extremely helpful, knowledgeable, relaxed, respectful, and friendly. She listened to our needs and found the right car for us! We would recommend her to any of our friends or co-workers. More

by GeorgeLeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2012 -

Heritage Toyota responded

GeorgeLeal, Thank you for taking time out of your schedule to review your most recent experience with Heritage Toyota Scion online, we really appreciate it. I'm glad to hear that you were impressed with Sara and she was able to work through the purchase with you. Thank you for the kind words and recommendations, we look forward to seeing you in our new service and parts building. If you have any questions or need assistance setting up anything in your new vehicle, please don't hesitate to call or stop by the showroom (which will be temporarily moved to the back of the building, beginning next week). On behalf of Sara and the rest of the H-Team, thank you for choosing Heritage Toyota Scion! Sincerely, Dave Machavern President Heritage Toyota Scion

November 13, 2012

Good, friendly, no nonsense, stress-free experience at Heritage Toyota. I will definitely recommend you guys to others. Thank you Connor McQuade and Mary Rodriguez. More

by alex.comtois.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Rodriguez
Nov 13, 2012 -

Heritage Toyota responded

Alex, Thank you for taking the time to share your feedback with Mary, Conor, and the rest of the H-Team here at Heritage Toyota Scion. I'm glad to hear you had a stress-free, enjoyable experience and will recommend us to others. Again, thank you for sharing your feedback and for choosing Heritage Toyota Scion. Welcome to the H-Team, we look forward to seeing you in our new service and parts building. Yours, Dave Machavern President Heritage Toyota Scion

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