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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

January 25, 2013

This was the third time my family has turned to Heritage Toyota when looking for a new vehicle. The staff are friendly and knowledgeable. Dave Jueneker has been fantastic to work with. He is respectful, More

by tmooney212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Junenker, Mary Rodriguez
Jan 25, 2013 -

Heritage Toyota responded

tmooney212, Thank you for taking time out of your day to share your feedback with Mary, Dave, and the rest of the H-Team here at Heritage Toyota Scion. I'm glad to hear that this was a return visit and that Dave was a good fit for your needs. Thank you for returning to Heritage Toyota Scion for the third time, and for the kind words. We truly appreciate your business and again, thank you for writing us a review. If you have any questions or concerns relating to your vehicle, please feel free to stop by or give us a call. Sincerely, Dave Machavern President Heritage Toyota Scion

January 23, 2013

Everyone always thinks that a car salesman is pulling a fast one on them. Well, with being a first time buyer, I was a little nervous about paying too much for my first vehicle. My mother and I researched More

by brittany_prue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Miller
Jan 23, 2013 -

Heritage Toyota responded

Brittany, I'd like to first thank you for sharing your feedback with Conor, Adam, and the rest of the H-Team online, we really appreciate it. We understand how intimidating the process of purchasing a vehicle may be, especially if you're a first time buyer, and you really hit the nail on the head with your feedback. We couldn't be happier with having Conor and Adam on our team; they're great and it seems like this experience was no different. Thank you for sharing your feedback and for such kind words, we all truly appreciate it. We hope you're enjoying your new vehicle and we look forward to seeing you in our new parts and service building! Yours, Dave Machavern President Heritage Toyota Scion

January 22, 2013

Great buying experience - A+ I definitely and highly Great buying experience - A+ I definitely and highly recommend people in New England and upstate New York to make the trip to VT to purchase car! More

by 41210310
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez
Jan 22, 2013 -

Heritage Toyota responded

41210310, I'd like to first thank you for taking time out of your day to share your feedback with the H-Team at Heritage Toyota Scion, we really appreciate it. I'm glad Aleta, Mason, and Mary were able to get you into a new vehicle. Thank you for such kind words, it truly means a lot. Sincerely, Dave Machavern President Heritage Toyota Scion

January 17, 2013

I have purchased a few trucks in the past from Heritage Toyota. My most recent experience in purchasing a new truck was no exception. That is why I rated my whole experience a "5" meaning GREAT. My sal More

by jvalen312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with John to purchase your new Tacoma. I am pleased to hear that he was able to help you find the right truck to fit your needs, and the overall experience with our staff was an enjoyable one for you. On behalf of John and all of us at Heritage Toyota, I hope you enjoy your new Tacoma, and we look forward to seeing you in the service lane soon for your first maintenance visit. Yours, Dave Machavern President Heritage Toyota Scion

January 15, 2013

Ryan Habeck and everyone we interacted with were very helpful. They took the time to explain the process and to help us come to our decision. Thank you! More

by ccwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Zagres
Jan 16, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your recent visit to our sales department. I am pleased to hear that Ryan and our staff were able to make your experience in our showroom an enjoyable one. On behalf of all of us at Heritage Toyota Scion, I hope you enjoy your new vehicle, and we look forward to seeing you in the service lane soon, Yours, Dave Machavern President Heritage Toyota Scion

January 08, 2013

I had the distinct pleasure of having Ryan Habeck handle my car buying experience at Heritage Toyoto. He immediately took the time to get to know my wife and I, garner our thoughts on what we may be intere More

by vtridenglide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Jan 09, 2013 -

Heritage Toyota responded

VTridenglide, Thank you for taking time out of your day to share your feedback with Ryan, Adam, Steve, and the rest of the H-Team on DealerRater; we greatly appreciate it. I'm very glad to hear that working with Ryan was a good fit for your needs. In his six months here, he has continued to impress, and it seems like he has made the same impression on you. Dealing with finance can be intimidating, but it seems like Adam covered the details and kept you comfortable throughout the process. Steve is in a new position, and I'm glad to hear that it worked our very well in your favor. We continue to be impressed with our employees and I'm very glad to hear you had an outstanding experience. If you have any questions or concerns regarding your new vehicle, please feel free to call or stop by the showroom. Thank you for baring with us during the remodel, and we look forward to seeing you in our new service and parts building! Sincerely, Dave Machavern President Heritage Toyota Scion

January 06, 2013

Rich Bettinger was the most personable sales person I have ever met. He was friendly, honest, and went above and beyond to get me the best deal. I have the highest regard for Rich. Steve Bourgoin di More

by larrysheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2013 -

Heritage Toyota responded

Larrysheri, Thank you for taking the time out of your day to review us online, we really appreciate it. I'm very glad to hear that working with Rich was a good fit for your needs and that you were very comfortable with him getting you in a new Camry. I'm glad Steve went over everything in your new Camry and Tim was able to go over the financial packet to your satisfaction. If you ever have any questions or concerns, feel free to call or stop by the showroom. Thank you again for sharing your feedback with us online, I'm very happy to know you had a great experience. Welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

December 29, 2012

Conor and Timothy were both very proffesional. We were greated quickly, and our needs were taken care of. Even given the fact that the place is undergoing a major construction project, it very neat and cl More

by Lyle St Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2012 -

Heritage Toyota responded

Lyle, Thank you for taking the time to share your feedback from your recent visit to our showroom. Our temporary showroom was indeed designed with our customers in mind, and I am glad to hear that it met your expectations. I am pleased to hear that Conor and Tim were able to make the purchase of your new vehicle an enjoyable experience. On behalf of Tim, Conor and all of us at Heritage Toyota, I hope that you enjoy your new vehicle, and we look forward to seeing you in the new service department for your first scheduled maintenance visit, Yours, Dave Machavern President Heritage Toyota Scion

December 22, 2012

We were met with a very friendly staff, but I must say that meeting with Connor McQuade was a blessing. He went out of his way to make the purchase of our new Toyota Tacoma a very pleasant experience eve More

by markcouture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Miller
Dec 26, 2012 -

Heritage Toyota responded

Mark Couture, Thank you for taking time out of your day to review us online, we really appreciate it. I'm glad to hear that you enjoyed working with Conor and he was able to get you into a Tacoma. Again, thank you for such kind words and if you ever have any questions or concerns, please do not hesitate to call or stop by. We look forward to seeing you in our new service building, welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

December 20, 2012

Sara really worked hard to get us to a price we could live with and helped make the transaction go smoothly. She seemed like a genuine person, which made the experience less stressful. More

by matrix_in_vermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2012 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Sara. I am pleased to hear that she was able to make the purchase of your new vehicle a smooth and enjoyable experience. On behalf of Sara and all of us at Heritage Toyota Scion, I hope you enjoy your new vehicle, and we look forward to seeing you in our new service department soon, Happy Holidays, Dave Machavern President Heritage Toyota Scion

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