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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

March 25, 2013

We went to Heritage hoping to look at a few trucks, maybe price some things, and leave with some stuff to think about. We were expecting to be patronized, since we were two women, looking for a truck, and kn More

by sheepandpickle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Conor here on DealerRater. I am pleased to hear that he was able to help you find the perfect truck, and that the buying process was an enjoyable one, as we firmly believe that it should be. On behalf of Conor and all of us at Heritage Toyota Scion, I hope that you continue to enjoy your truck, and we look forward to seeing you in our new service center for your first maintenance visit. Yours, Dave Machavern President Heritage Toyota Scion

March 19, 2013

We went to Heritage Toyota through Costco. We were looking for a Prius, but intended to look at other dealers also. Megan Terry gave us a good price, and convinced us that this was a good place to bu More

by petere33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Mar 20, 2013 -

Heritage Toyota responded

PeterE33, Thank you for taking the time to share your experience with Megan and the H-Team on DealerRater, we really appreciate it. I'm glad Megan was able to get you into the vehicle you wanted and you were comfortable with the price. I'm very happy to hear that the H-Team delivered an exceptional experience and would like to thank you for bringing your business to Heritage Toyota Scion. If you ever have any questions, please do not hesitate to call or stop by the showroom. Enjoy your new vehicle. Sincerely, Dave Machavern President Heritage Toyota Scion

March 05, 2013

My Girlfriend and I have now purchased two vehicles from Heritage and could not be happier with our experiences... We were lucky enough to have Conor McQuade for both vehicles, one new and one used. Just re More

by BOCZAR675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 06, 2013 -

Heritage Toyota responded

BOCZAR675, Thank you for taking the time out of your day to review us online, we greatly appreciate it. I'm glad to hear working with Conor was a great fit for your car buying needs and that you've now returned to purchase a second vehicle! It really means a lot when a customer returns to the same store and same salesperson for another purchase. Thank you again for such kind words and for choosing the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

February 28, 2013

From the start Heritage was better priced, more responsive, had better selection, and better service than what we were getting at 802 Toyota. We leased a car from Courtesy Toyota 3 years ago, but w More

by jillremick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin, Nick Zagres, Megan Terry
Feb 28, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from your visit to our showroom; we appreciate you allowing us the opportunity to earn your business. I am pleased to hear that you were able to find the right vehicle for you in our inventory, and that Megan and our staff were able to help you fit the payments into your budget. On behalf of Megan and all of us at Heritage Toyota Scion, I hope you enjoy your new vehicle and we look forward to seeing you again soon, Yours, Dave Machavern President Heritage Toyota Scion

February 22, 2013

We have purchased our last several vehicles at another dealer but this time did not get the price we wanted from them. So we came to see you guys. We were able to get the vehicle we wanted and at the pric More

by carlsonbbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Feb 22, 2013 -

Heritage Toyota responded

Brad and Lisa, Thank you for taking time out of your day to review us online, we really appreciate it. I'm glad to hear that Megan was able to get you into the vehicle you wanted at a price you were comfortable with. Thank you very much for the kind words, we look forward to seeing you in our new Toyota Parts and Service building, as well as back in sales in 2 years! Welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

February 21, 2013

Adam was pleasant and easy to work with, they made every effort to find a price that worked for me and Heritage made turning in my leased vehicle easy. More

by gretchen329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2013 -

Heritage Toyota responded

Gretchen329, Thank you for taking the time out of your day to review Adam and the H-Team here at Heritage Toyota Scion online, we really appreciate it. I'm glad to hear working with Adam was an easy process and you were comfortable with the price point. Thank you for choosing Heritage Toyota Scion and if you ever have any questions please feel free to call or stop by the showroom. Welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

February 12, 2013

I met with Adam Dabransky today to discuss trading in my Audi for a Toyota. Although there was nothing on the lot today within my price range, Adam was extremely knowledgeable, helpful, and pleasant to work More

by rachelstanton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 13, 2013 -

Heritage Toyota responded

Rachel, Thank you for taking the time to share your feedback from visiting with Adam about your trade. I am pleased to hear that your experience with him was enjoyable and informative and we hope to see you in the showroom again soon during your search for your new vehicle, Yours, Dave Machavern President Heritage Toyota Sction

February 09, 2013

Connor is an extremely polite and knowledgeable sales person. He was thorough in his research to find a car to meet my needs before we met. He listened to what I needed and found several options that met More

by hkur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Conor. I am glad to hear that he was able to help you find the right vehicle to fit both your needs and budget, as well as make the purchase of that vehicle an enjoyable and stress-free experience for both you and your children. On behalf of all of us at Heritage Toyota Scion, I hope you and your family enjoy your new vehicle, and we look forward to seeing you in the service lane soon, Yours, Dave Machavern President Heritage Toyota Scion

February 08, 2013

I came into Heritage Toyota, toying with the idea of trading my car in since it was about time to get a new vehicle. Conor McQuade was the first to greet me as I entered the building. He was understandi More

by tlusi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Zagres
Feb 11, 2013 -

Heritage Toyota responded

Thank you for taking the time to share your feedback from working with Conor. As a first time car buyer, there are many options available to you, and I am pleased to hear that Conor, Travis and Nick were able to help you navigate them comfortably, and make the process of buying your new car an enjoyable one. On behalf of all of us at Heritage Toyota, I hope that you continue to enjoy your new vehicle, and we look forward to seeing you in the service lane for your first scheduled maintenance visit. Yours, Dave Machavern President Heritage Toyota Scion

February 05, 2013

I had the most enjoyable experience working with this phenomanal sales team. Every aspect of leasing my car was handled with not only perfect professionalism but also kindness, and respect. My salesman, More

by alicia_k_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2013 -

Heritage Toyota responded

Alicia, Thank you for choosing Heritage Toyota Scion and for sharing your feedback of your recent experience with us online - we really appreciate it. I'm glad to hear working with Conor, Larry, and Travis suited your needs and that you were comfortable throughout the leasing process from shopping to finance. Thank you for your kind words of recommendation, we hope you've been enjoying your new vehicle! If you ever have any questions or concerns, please feel free to call or stop by the showroom. Welcome to the H-Team! Sincerely, Dave Machavern President Heritage Toyota Scion

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