Heritage Toyota
S. Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Chuck was a great salesman- he quickly assessed our needs and budget and matched us to just the right car! Working out the details was painless, the delivery team was pleasant and thorough, and we drov needs and budget and matched us to just the right car! Working out the details was painless, the delivery team was pleasant and thorough, and we drove away feeling great about our new car! More
My husband and I went in to Heritage toyota with a set price we wanted to pay and a certain vehicle in mind. We had planned on only getting a used tacoma. With the exceptional staff that helped us we wa price we wanted to pay and a certain vehicle in mind. We had planned on only getting a used tacoma. With the exceptional staff that helped us we walked away with a 2014 Tacoma and love it. We would highly recommend Heritage Toyota and the staff there to anyone... More
We were working with Caitlin to buy a 2014 Toyota Tundra, we had spent time and energy looking into the best price due to the economy. Caitlin seemed distracted and had made many mistakes with simple math an we had spent time and energy looking into the best price due to the economy. Caitlin seemed distracted and had made many mistakes with simple math and had to seek out help from the manager. We had stated that we wanted to put $3,000 cash down and she ended up writing up a CASH DEAL, two very different things. So after that we sought out a second opinion at Handy Toyota, when we went back and told her that we had received a better "quote" wondering if they could "match the price" to keep our business, she responded with a TEXT MESSAGE responding inappropriately to the matter and VERY RUDE including a statement that WE WASTED HER TIME and that she DID NOT WANT US TO CONTACT HER AGAIN. Considering this manner, I would NOT recommend Caitlin @ HERITAGE to anyone, and we will be giving HANDY TOYOTA our business from now on. More
I stepped into Toyota dealership to look for good option for a car I need. I was considering Matrix, Prius V and Prius Megan gave me a detailed run down on all details of all 3 , showed me models that wer for a car I need. I was considering Matrix, Prius V and Prius Megan gave me a detailed run down on all details of all 3 , showed me models that were available on the lot, and recommended one of the Priuses as a really good option, Car was just off the lease, low miles, great shape. She was very patient, supper nice and more than accommodating . Megan walk me through all details , pros and cons of leasing versus buying, explained to me financing options and hour later I was signing papers and buying a car even though it was not my intention to purchase the car that day! Car was left at dealership overnight for undercoating, Megan came next morning , picked me up so I could get it from the shop Before test drive and next morning I got a fantastic tutorial on driving Prius so clear that I hardly feel I need to read Prius manual! overall it was such a good experience, that if I hear of anyone needing a car I will send them to work with Meagan More
I went into Heritage Toyota to look for an Avalon Limited. I was promptly greeted by Tonja. Tonja is very pleasant and professional to deal with. Her enthusiasm, positive attitude, demeanor are outs Limited. I was promptly greeted by Tonja. Tonja is very pleasant and professional to deal with. Her enthusiasm, positive attitude, demeanor are outstanding. She was helpful, informative and pleasant and she knows her product. Tonja focused with me on what I wanted and didn’t push inventory. The great customer service that I received from Tonja was outstanding including several follow up after the sale conversations. The positive human interaction I received when making my purchase will keep me coming back to this store. More
I found the truck I ended up buying on line before going in. The sales woman was great and offered me a meal while waiting for the paper work to go through, which took quite a while. The only complaint I ha in. The sales woman was great and offered me a meal while waiting for the paper work to go through, which took quite a while. The only complaint I have is that the extended warranty offers were very pushy. I had to say no at least four times and get before I was able to sign and leave with my new truck. More
I purchased my 2012 Acura TL from Heritage Toyota. Megan Terry was a pleasure to work with. I did not buy the car immediately, and Megan was very patient and professional as I took the time needed to make Terry was a pleasure to work with. I did not buy the car immediately, and Megan was very patient and professional as I took the time needed to make my purchase decision. She worked with me on various financing options and at no time did I feel pressured. Megan was friendly and courteous through the whole process, and has followed up with me to make sure everything has been to my satisfaction. I would highly recommend her to anyone shopping for a car. More
Megan was an absolute pleasure to work with. She was patient, informative, and quick to respond to any request or question. She was respectful of our process and timeline for purchasing our new Sienna patient, informative, and quick to respond to any request or question. She was respectful of our process and timeline for purchasing our new Sienna and just a fun and thoughtful person. I highly recommend her. More
I previously wrote a negative review but should have waited to write it until after I spoke to my sales person. I wish I could delete my negative review, but I can't. I was frustrated that I don't get waited to write it until after I spoke to my sales person. I wish I could delete my negative review, but I can't. I was frustrated that I don't get certain features in my Tacoma that I thought I was going to have access to. The features are new in the 2014 tacomas so Adam didn't realize that they don't work in Vermont. My only concern is that I want to be able to see the outdoor temperature. Adam said that they are going to install a new rear view mirror that will have the temperature and compass on it. I feel like Adam and Heritage are doing everything they can do to resolve this problem. More