Back

Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,172 reviews

November 01, 2013

Megan Terry, from the moment she approached us, was attentive, personable and professional, having or finding answers to all our questions, while letting us make decisions at our own pace and, in gener More

by gliferenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Dec 02, 2013 -

Heritage Toyota responded

Thank you for taking the time to review us on Dealerrater. I am glad that Megan was able to put you at ease during the purchase and I hope you are enjoying your new car. Thank you again! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

October 29, 2013

My husband and I went to Heritage to look at possible new cars. Both of us had a lease ending and we weren't sure if we were going to buy our old cars or lease new ones. Megan met with us on two separate occ More

by ciacuzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Oct 30, 2013 -

Heritage Toyota responded

I am glad to learn that Megan was able to help you choose two new Rav4s to take home. Thank you very much for taking the time to post this review about Megan's ability to serve you. I look forward in being able to provide the same level of service while maintaining your vehicle. Thank you again for the review. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

October 23, 2013

Megan was great and followed up with calls and emails before and after the sale. Love my RAV4. Not my first one. Keeping the used one for my daughter as it is still in pristine working order and the main More

by DPLOOF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Megan Terry
Oct 25, 2013 -

Heritage Toyota responded

I am happy to learn that you are enjoying your new Rav4, and all its features. Also, I am glad that Megan was able to provide you with a great experience and teach how to make the car work for you. Thank you so much for this review and for allowing us to earn your business. I hope your daughter is excited for her Rav! Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

October 04, 2013

Megan Terry was extremely helpful in my vehicle search, not wasting my time looking at vehicles she knew would not truly interest me. She made a number of efforts to search out vehicles that would fill my More

by seahorse1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Oct 05, 2013 -

Heritage Toyota responded

Thank you so much for this review of Megan! Even though we were not able to earn your business I am glad to know that she was able to make you feel comfortable, and provide you with the experience you deserve while shopping for your vehicle. I look forward to being able to serve you when you are in the market again. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

October 03, 2013

Brian N. here’s that review I promised... You and Heritage Toyota earned it! I would like to say that Brian Nunziata a sales consultant from Heritage Toyota without reservation provided me with so More

by markshand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2013 -

Heritage Toyota responded

I am very happy to learn that Brian was able to find a vehicle that fit your needs and was able to provide you with a level of service that you deserved. I hope that you are enjoying the new car, and on behalf of Heritage Toyota, I welcome you to the H team. Between the sales team and our service staff, I am confident that they will be able to provide you with a pleasant owning experience. Thank you very much for this review, it means a lot to us. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

September 19, 2013

I have always traded cars every three years until I had my first experience with Heritage in 2004. I had such a good experience with them and my Toyota I knew after 10 years and 200,000 miles I just had to More

by aleggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Oct 05, 2013 -

Heritage Toyota responded

Thank you for taking the time to tell us about your extraordinary experience with your Toyota and I am glad that Megan was able to enhance your experience with Heritage, and Toyota, further. I hope that the Yaris lives up to your Matrix and is just as reliable. Thank you again for the review and for your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

September 16, 2013

Megan was very thorugh with the information given along the way while we were researching the purchase of a new turck. We are not impulse buyers, she was friendly and patient with our needs. Megan would More

by AHAIRLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Sep 23, 2013 -

Heritage Toyota responded

Thank you for taking the time to post this review. I am glad that Megan was able to instill a confidence which allowed you to feel comfortable purchasing with us. It is understandable that you would generally like to take is slow as, next to a house, a car is one of the most expensive items you can buy. I thank you again for your review, and also for your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

September 08, 2013

Megan Terry went above and beyond to help make me happy. As a "needy" customer Megan showed me an amazing amount of patience and friendliness. She always promptly returned phone calls and made herself avai More

by JenJoHill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Sep 09, 2013 -

Heritage Toyota responded

Thank you very much for taking the time to review Heritage Toyota Scion and Megan on Dealerrater. I am happy to hear that she was able to give you the type of attention and level of service you deserve as our customer. Again I would like to thank you, not only for the review, but also for the opportunity to earn your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 29, 2013

Megan went above and beyond to ensure she found the perfect fit for my family and I. She met with us multiple times, and stayed in communication between visits. We visited many dealerships, but only Me More

by julifermellett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 31, 2013 -

Heritage Toyota responded

Thank you for your review. I am happy to learn that Megan was able to make you and your family comfortable during your buying experience. I hope that you are enjoying your new car and look forward to maintaining it for you in our service department. Thank you again for the review and for allowing us to earn your business. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

August 26, 2013

My wife and I had a great purchase experience working with Megan Terry. She was extremely personable, professional, and easy to work with. Combined with the service that we received from the rest of Heri More

by bobvicci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
Aug 26, 2013 -

Heritage Toyota responded

Thank you very much for your review of Megan and the Heritage Automotive sales team. I am glad that she was able to make the purchasing experience a pleasant one for you and I look forward to being able to take care of anyone you send our way. Sincerely, Angelo Catalona Customer Relations Specialist Heritage Automotive Group

...
387
...