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Heritage Toyota

S. Burlington, VT

4.9
4,220 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,220 reviews

March 27, 2014

a great experience in leasing a new truck. thank you chuck you made it so easy, i will reccomend you too all my friends & associates. More

by cindymit13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
March 26, 2014

Chuck was a great salesman- he quickly assessed our needs and budget and matched us to just the right car! Working out the details was painless, the delivery team was pleasant and thorough, and we drov More

by SusieVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Heingartner, Jeremy Martin
March 24, 2014

My husband and I went in to Heritage toyota with a set price we wanted to pay and a certain vehicle in mind. We had planned on only getting a used tacoma. With the exceptional staff that helped us we wa More

by Amayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Jeremy Martin
March 08, 2014

We were working with Caitlin to buy a 2014 Toyota Tundra, we had spent time and energy looking into the best price due to the economy. Caitlin seemed distracted and had made many mistakes with simple math an More

by Emmiegirl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 07, 2014

I stepped into Toyota dealership to look for good option for a car I need. I was considering Matrix, Prius V and Prius Megan gave me a detailed run down on all details of all 3 , showed me models that wer More

by Malgosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
February 28, 2014

I went into Heritage Toyota to look for an Avalon Limited. I was promptly greeted by Tonja. Tonja is very pleasant and professional to deal with. Her enthusiasm, positive attitude, demeanor are outs More

by Russ1415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 22, 2014

I found the truck I ended up buying on line before going in. The sales woman was great and offered me a meal while waiting for the paper work to go through, which took quite a while. The only complaint I ha More

by hwinster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
February 19, 2014

I purchased my 2012 Acura TL from Heritage Toyota. Megan Terry was a pleasure to work with. I did not buy the car immediately, and Megan was very patient and professional as I took the time needed to make More

by peggyk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry
February 13, 2014

Megan was an absolute pleasure to work with. She was patient, informative, and quick to respond to any request or question. She was respectful of our process and timeline for purchasing our new Sienna More

by Elzywick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Megan Terry
Feb 18, 2014 -

Heritage Toyota responded

Elzywick, Thank you for choosing Heritage Toyota Scion and for leaving your feedback with us on Dealer Rater, we really appreciate it. I'm glad to hear that working with Megan was a great fit for your needs and that she got you into a new Sienna! Thank you for the kind words of recommendation, we hope you're enjoying your new van. Welcome to the H-Team! Thank you, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

February 13, 2014

I previously wrote a negative review but should have waited to write it until after I spoke to my sales person. I wish I could delete my negative review, but I can't. I was frustrated that I don't get More

by shanac157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2014 -

Heritage Toyota responded

Shanac157, Thank you for taking the time to write an updated review - we really appreciate it. And thank you for your understanding during this miscommunication. We do want our customers to leave the showroom happy and we're very glad that we were able to come to a resolution. If you ever have any other questions or concerns, please feel free to call us or stop by the showroom. Thank you, Angelo Catalona Customer Relations Specialist Heritage Toyota Scion

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