Heritage Toyota

Excellent service I was very happy with my heritage Toyota experience. I walked in with 2 vehicles in mind (one being a 2015 highlander) the other a vehicle from a diff I was very happy with my heritage Toyota experience. I walked in with 2 vehicles in mind (one being a 2015 highlander) the other a vehicle from a different dealership. I sat down with Rob Ploof, he immediately made me feel comfortable without pushing the Toyota on me. He simply stated the facts on why the highlander was superior and was able to show me documentation with different news articles and such. Once I made my decision he was very accommodating to mine and my husbands busy schedules. I would absolutely recommend Toyota for the service and great product! More

Met our needs Paul picked up on what we wanted and got to it and sod us a car and got us out of there in 2 1/2 hrs. Paul picked up on what we wanted and got to it and sod us a car and got us out of there in 2 1/2 hrs. More

The team overall is great! They are an amazing team and they treated us with the utmost respect. I would recommend them to anyone and everyone on a daily basis. They are an amazing team and they treated us with the utmost respect. I would recommend them to anyone and everyone on a daily basis. More

Very Helpful! I am very happy with the RAV 4 I purchased! Rob (and Megan) were patient and easy to work with. Rob really helped me get the car I wanted and, once I am very happy with the RAV 4 I purchased! Rob (and Megan) were patient and easy to work with. Rob really helped me get the car I wanted and, once I decided, I drove away in my car within a few hours! More

Total Wast+e of Time Stopped at the dealership after doing my homework. Explained that I was only interested in a Rav4 with a vin number starting with a J, was interested Stopped at the dealership after doing my homework. Explained that I was only interested in a Rav4 with a vin number starting with a J, was interested in zero percent interest and explained that I had researched and knew what the mark up on the vehicle was. He printed info on the vehicle and then went to get a quote. He came back with a sheet that only had loan rates for 60, 66 and 72 months, zero percent interest is only on 48 month loans, they had switched the vehicle to one that the vin started with 2T and the quote was discounted less than half as much as available. I laid it all out in the parking lot that I don't like the games and what my expectations were. The manager left me a snarly message after I left saying their dealership is transparent. Transparent??? Trying to screw you in multiple positions is not transparent, it is dishonest. What a waste of my time. Then they keep leaving me voice messages saying they have sent me messages which I have not received so again more games??? I think yes. It is pretty sad because Laz comes across as a good town honest boy. More

Buying My First Car I am extremely happy with the service I received when coming in to buy my first car from Heritage. It was a very easy and fun experience. I worked w I am extremely happy with the service I received when coming in to buy my first car from Heritage. It was a very easy and fun experience. I worked with Jason Dillon and Jon Diamond and they both helped me immensely in finding out what I could afford and what would be best for me as a college student. I'm very happy that I went with Heritage. More

Super Satisfied Megan, Chuck and Ben had us in and out soup to nuts in less than 2 hours and we wanted to sell our house and move into our new Toyota Sienna van! Tha Megan, Chuck and Ben had us in and out soup to nuts in less than 2 hours and we wanted to sell our house and move into our new Toyota Sienna van! Thank you, thank you, thank you H-Team! Buy or lease a car from them if you need one! They made what we thought would be a long afternoon short and seamless! More

I received excellent service from the H team Jason was very friendly and professional. He made my lease trade in and lease of a new model an easy and dare I say fun processes. While Jeremy was ve Jason was very friendly and professional. He made my lease trade in and lease of a new model an easy and dare I say fun processes. While Jeremy was very knowledgeable with respect to the new cars features and was very thorough in covering all of them. More

Leasing Satisfaction Assisted by Daniel Pasco & the process of leasing a SCION became easy & pleasurable for our family.This vehicle is exactly what we needed but didn't Assisted by Daniel Pasco & the process of leasing a SCION became easy & pleasurable for our family.This vehicle is exactly what we needed but didn't know. More

Excellent Customer Service! This was our second time buying from Heritage Toyota/Eleni. Again, the transaction was hassle free and professional. Refreshingly there was no press This was our second time buying from Heritage Toyota/Eleni. Again, the transaction was hassle free and professional. Refreshingly there was no pressure or confrontation. They were ok with doing a lot of the discussion over the phone since we live a distance from the store. We hope to be back for our next vehicle! More