Back

Heritage Toyota

S. Burlington, VT

4.9
4,227 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
Contact Dealership

1620 Shelburne Rd

S. Burlington, VT

05403

Directions

By Type

Showing 4,227 reviews

February 22, 2016

To busy for oil change I bought a Toyota Tacoma from these guys in November 2014 I tried to get a oil change for it before I took it for a trip and was told three weeks More

by Scoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray muzzy
February 17, 2016

Exceptional Service was prompt, courteous and professional. Everything was done timely and correctly. The service was exceptional I know having worked in a Toy More

by SteveT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Multiple members of the service team
Feb 22, 2016 -

Heritage Toyota responded

Steve, So great to hear that everything went well at our service department. We appreciate you taking the time to share your comments. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 17, 2016

Smooth as can be buying from Heritage with Chuck! We had to buy a car unexpectedly after our second consecutive Honda hybrid failed us. Chuck made our experience personal and professional. He was thor More

by John O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 17, 2016 -

Heritage Toyota responded

John, Thank you for your kind words about Chuck. We appreciate you taking the time to post a review. I hope your new vehicle is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 16, 2016

Hassle Free! I had great experience last week at Heritage. I worked with Chuck Heingartner- the process was smooth, all my questions were answered, and overall my More

by Mattie P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 17, 2016 -

Heritage Toyota responded

Mattie, What a nice recommendation of Chuck! It's great to hear that he made the leasing process so smooth. Thanks for posting. Congrats on the new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 14, 2016

Shawn Carpenter & Travis Green made it happen! I would highly recommend Shawn Carpenter if you're in the market for a vehicle. He's got a great personality and truly cares about helping his custome More

by Bruce H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Carpenter
Feb 15, 2016 -

Heritage Toyota responded

Bruce, What an excellent recommendation of Shawn & Travis! I'm glad they were able to work with your trade in and get you a great truck. Thanks for submitting a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 13, 2016

Great Experience! Roger Patterson was great to work with during the purchase of our new 4Runner. He is very knowledgeable about all the model More

by Jamiami
Recommend Dealer
Yes
Employees Worked With
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2016 -

Heritage Toyota responded

Jim & Cathy, It's great to hear that you enjoyed working with Roger. We appreciate you taking the time to post on DealerRater. Hope that new 4Runner is treating you well! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 13, 2016

Chuck made it a great experience Everything about buying my new 4Runner was smooth, thanks to Chuck. He's a great guy, someone you'd want to hang out with, who also knows a ton about More

by Tom B.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Feb 15, 2016 -

Heritage Toyota responded

Tom, Thank you for sharing your experience on DealerRater. Like you said, Chuck is a pro. I'm glad you enjoyed working with him. Congrats on your new 4Runner! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2016

Amazing Service Thank you for the care and attention you give my vehicle. It is a pleasure to work with you. Great follow up and attention to detail. More

by Pam Mackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Dana Lawrence
Feb 12, 2016 -

Heritage Toyota responded

Pam, We appreciate you posting about your recent visit to our service department. Glad you enjoyed working with Dana. Thank you for the 5 star review! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 11, 2016

Awesome job Jason It was great to work with such a professional salesman. I had him on the phone so many times asking question and changing things until I finally sett More

by Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Feb 12, 2016 -

Heritage Toyota responded

Robert, Thank you for sharing your wonderful experience with Jason. It's great to hear how helpful he was in finding you the right truck. Congrats on the new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 05, 2016

excellent service Lazarus Koep was great to work with. He was knowledgeable about the trucks and the financing options. He gave me his personal phone number in case I h More

by oliflo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laz Koep
Feb 08, 2016 -

Heritage Toyota responded

It's great to hear about your stellar experience with Laz! I'm glad you enjoyed working with Travis as well. Thanks for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

...
341
...