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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

March 12, 2016

Excellence! We worked with Rob Ploof to get a Toyota Tacoma. My husband has wanted a Tacoma for years and we never could make it work. Rob made it work! He is More

by katbyrd22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2016 -

Heritage Toyota responded

Michael & Kathy, Thank you for your kind works about Rob. It's great to hear that you enjoyed working with him and that he was able to get you the vehicle you wanted. Congrats on the new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 11, 2016

Easy, comfortable and wonderful customer service It was my son's first experience with purchasing a truck. Angus was great with him. Very personable, excited for my son and the entire process was pai More

by kadric123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Gunn
Mar 11, 2016 -

Heritage Toyota responded

kadric123, It's great to hear that your son's first truck purchase went so smoothly. Thank you for the recommendation of Angus and Heritage. Congrats to your son on his new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 08, 2016

great experience I had a great experience during the process of leasing a car for the first time. all my questions were answered and did not feel pressured at all. More

by Nperalta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 08, 2016 -

Heritage Toyota responded

Thank you for sharing your thoughts. I'm glad to hear you enjoyed working with Marc. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 08, 2016

Easy and amazing customer service I had a good idea on what i wanted to happen when shopping for a new car. I got everything i was looking for and more with the help from Toyota (Marc More

by Jbrill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Marc Halliday
Mar 08, 2016 -

Heritage Toyota responded

Glad to hear everything went well! Thanks for taking the time to write a review. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 07, 2016

Vacation - HELP! My family and I were on our way to a ski vacation in VT. On the highway, my vehicles passenger side window inadvertantly opened. We were unable to clo More

by Jluke11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Mar 08, 2016 -

Heritage Toyota responded

Wow! Thank you for this fantastic review. I'm glad Tom and the rest of the service team could help you out of a tough spot. I hope you had a great vacation! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 07, 2016

Scion iA Just purchased a great little compact car from Jason Dillon, who helped me out tremendously and did all that he could to get me into a new car. He was More

by jacoblmayhew1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Mar 08, 2016 -

Heritage Toyota responded

Jacob, Thank you for your recommendation of Jason and Heritage Toyota. We appreciate you taking the time to post. Enjoy your new iA! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

March 07, 2016

Great Experience I met Angus on Friday afternoon. Told him that I'd like to look at both a Tundra and Tacoma. He was pleasant to be around and answered all my question More

by Georgia2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry , Angus Gunn
Mar 08, 2016 -

Heritage Toyota responded

Chris, We appreciate you taking the time to share your experience on DealerRater. I'm so glad you enjoyed working with Angus, Megan and Christine. Congrats on the new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 05, 2016

Great experience Very helpful staff- worked hard to find us the deal we needed. Answered all questions and treated us great! Will return for any subsequent purchases- More

by MaryBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Higgs
Mar 07, 2016 -

Heritage Toyota responded

Mary, Thank you for your kind words! We appreciate you sharing your experience on DealerRater. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 02, 2016

I wouldn't shop anywhere else! Marc really listened to what I wanted in a car and what my budget was. Then he took the time to find exactly what I needed and had the car ready for More

by Maura J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Mar 03, 2016 -

Heritage Toyota responded

Maura, What a great review! We appreciate you taking the time to write it. Thank you for mentioning Marc, Conor and Travis. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 29, 2016

Great service and nice people My dad and I both bought new tundras from Heritage Toyota and we both had great experiences. If your interested in a vehicle contact Mark Halliday, My More

by Tylerb94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Feb 29, 2016 -

Heritage Toyota responded

Tyler, It's great to hear that both you and your dad had such positive experiences working with Marc. Thank you for your stellar review. Enjoy that new Tundra! Nora Krom Customer Relations Specialist Heritage Automotive Group

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