Heritage Toyota

excellent car buying experience Heritage's Chuck Heingartner put me in just the right vehicle with minimal hassle. My last two cars I shopped for and bought off the net. When I sto Heritage's Chuck Heingartner put me in just the right vehicle with minimal hassle. My last two cars I shopped for and bought off the net. When I stopped to look at Heritage's inventory one afternoon several months ago I had low expectations. Chuck came out and said hello and we chatted briefly. He was pleasant to deal with - low key and considerate. We stayed in touch off and on for several months by email - he never pushed things. When I was ready to pull the trigger I emailed him what I wanted, how much I was willing to pay, and what I needed for my trade-in. Again, I expected to buy (and sell) off the net but thought I'd give local a try. Chuck suggested I stop by, and showed me the perfect vehicle - just what I wanted. Again, he didn't push it and was easy to deal with. He gave me a very competitive price - going up against dealers and private sellers in a 250 mile radius. I took a day or two to think about it and run the numbers. It was a good deal forward and backward. Thanks Chuck for making it happen. More

Excellent Experience Just bought our fifth car from Heritage. We keep coming back because of the quality of the product and the sales experience. Shawn Carpenter was v Just bought our fifth car from Heritage. We keep coming back because of the quality of the product and the sales experience. Shawn Carpenter was very helpful in our decision to purchase. We felt that we were treated respectfully and fairly. We recommend Heritage and Shawn. More

wonderful sales experience I have now dealt with Chuck Heingartner for two purchases. My 2014 Tundra and 2016 Hybrid RAV4. I have never met a more knowledgable person in the ent I have now dealt with Chuck Heingartner for two purchases. My 2014 Tundra and 2016 Hybrid RAV4. I have never met a more knowledgable person in the entire process nor experienced such a low pressure situation in purchasing a vehicle. I am not young so i have bought a few from multiple dealers. So long as Toyota makes what I am looking for my next will also be from Chuck. More

5 star salesman It was a pleasure working with Rob. He worked diligently to find a Toyota Highlander within the price range that worked for my budget. I drove away It was a pleasure working with Rob. He worked diligently to find a Toyota Highlander within the price range that worked for my budget. I drove away feeling satisfied with the quality of service, professionalism, knowledge, and his willingness to go above and beyond to ensure that I was fulfilled with my purchase. More

Great service The vehicle intake process is better than any place I've ever been. Fast, friendly, drive you right in. I had mine in for recall work and there was The vehicle intake process is better than any place I've ever been. Fast, friendly, drive you right in. I had mine in for recall work and there was no cost for that. They gave me a rental car. It took a while to get the parts, but since I had a rental it didn't matter much to me. My only issue is there was a smell in the car and some grease on the driver seat. They could have cleaned up better. I did have some additional work done that I did need to pay for. They are high priced compared to my local mechanic. But the service is excellent. More

Service As always the service is over the top!! Friendly and attentive to your needs. I have now owned a Toyota for 15 years, and cannot complain about thei As always the service is over the top!! Friendly and attentive to your needs. I have now owned a Toyota for 15 years, and cannot complain about their service and honesty! More

Fast Service I had very confident experience dealing with Tom Kulhowvick for our periodic maintence on our Sienna. When I first drove in the day before we were sc I had very confident experience dealing with Tom Kulhowvick for our periodic maintence on our Sienna. When I first drove in the day before we were scheduled, the gentlemen who greeted me was friendly and willing to help. Then Tom approached and introduced himself and explained what he would be doing. We then returned to his work station and verified what work was needed and he gave me an estimate of cost and time. We thanked each other and I was on my way. The surprising thing was a phone call that evening and he told me the car was ready to be picked up in the morning, a day ahead of time. Thank you very much for the more than prompt and friendly service. Oh, also when I arrived to pick up the vehicle a very pleasant young lady assisted me, she was again, friendly and helpful. It was a good experience. John Joachim More

Service at Heritage Toyota I have been going to Heritage Toyota for nineteen years now. The service in sales and repairs/maintenance is always excellent. I would be happy to I have been going to Heritage Toyota for nineteen years now. The service in sales and repairs/maintenance is always excellent. I would be happy to recommend Heritage Toyota to anyone looking to buy or service a car. Thankyou so much, Frankie More

Good service visit. Well done, and very helpful. Matthew was very helpful in meeting our needs for the 60k mile service in a timely fashion. We live in Lincoln and had a tight schedule to meet. This Matthew was very helpful in meeting our needs for the 60k mile service in a timely fashion. We live in Lincoln and had a tight schedule to meet. This service visit also included VT State Inspection and recall for (PWMS) This service has met our needs and the vehicle was returned to us in clean condition. Thanks More

I had a happy experience with Heritage Toyota . I had a happy experience with Heritage Toyota over the past couple of weeks. My contact with the dealership was primarily with Marc Halliday. Marc w I had a happy experience with Heritage Toyota over the past couple of weeks. My contact with the dealership was primarily with Marc Halliday. Marc was respectful and pleasant to deal with. He managed to balance keeping in touch with me and not hounding me with phone calls and emails. He was knowledgeable and thorough about the vehicle and about the procedures necessary in filing out the paperwork. I also had contact with Matt Kraft, who I found to be pleasant and eager to help me finalize buying my car. Nick Zagres assisted me in the final financial paperwork and he was so personable that I felt very much at ease. It has been a pleasure doing business with Heritage Toyota (my second experience with the dealership) and I will recommend Heritage Toyota in the future; Anne More