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Heritage Toyota

S. Burlington, VT

4.9
4,224 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,224 reviews

August 23, 2016

These guys know customer service! Heritage was the 4th dealership I had walked into that day and the first one where someone greeted me at the door. I was then introduced to Marc who t More

by MissEdiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Aug 24, 2016 -

Heritage Toyota responded

Miss Ediana, What a nice recommendation! Thank you for posting. It's wonderful to hear that Marc and Conor worked hard to make sure the car you wanted could fit your budget. Enjoy your new Corolla! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2016

Best car buying experience we have ever had!!! Laz was very informed about all the vehicles we inquired about. He was very personable and just made the car buying experience very pleasant!! He se More

by Laura Farren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep, Beth Grady
Aug 22, 2016 -

Heritage Toyota responded

Laura, Thank you for the lovely review of Laz and Heritage Toyota. Glad to hear Laz provided a great purchasing experience. Enjoy your new Tundra! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2016

Kindness, respect and no BS! Chuck sold us our daughter's first car today. He was extremely helpful, informative and not salesy! The car was clean and in great condition and drove More

by julieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 22, 2016 -

Heritage Toyota responded

Julie, It's wonderful to hear from a long time customer! Thank you for posting about your excellent experience with Chuck. Glad to hear that he provided top notch service! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 20, 2016

Chuck the man! Chuck sold me my first Corolla a little over a year ago and helped me find the right car with the right monthly payment for my broke college budget. N More

by Lclundell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Tatro, Chuck Heingartner
Aug 22, 2016 -

Heritage Toyota responded

Thank you for your kind words about Chuck! We appreciate you taking the time to share your experience on DealerRater. I hope your new truck is a great fit for your new business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

In and out fast They treat you well as soon as you drive in. They make you feel comfortable. They do great work. I would recommend to anyone considering service to More

by Fishjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Aug 22, 2016 -

Heritage Toyota responded

What a nice recommendation! We appreciate you taking the time to post on DealerRater. It's wonderful to hear that you had an excellent experience at the Heritage Toyota service department. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

Zen moment Buying a car was something I had put off until the last moment....my car was going to leave with my daughter as she went off to student teach. The ti More

by HB South Burlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Carpenter
Aug 22, 2016 -

Heritage Toyota responded

Thank you for this lovely, detailed review! I know purchasing a car can be a nerve wracking experience. It's great to hear that between your research and Shawn's help it went smoothly. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2016

Responsive Respectful and responsive to my requests. A good experience for my first time buying a car. Megan, Jon & Beth were great! Put me at ease. More

by Kit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Jon Diamond, Beth Grady
Aug 22, 2016 -

Heritage Toyota responded

Kit, It's great to hear that you liked working with Megan, Jon, Beth and the rest of the Heritage Toyota sales team! Thank you for posting. Congrats on your new car! #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

August 14, 2016

Marc makes it easy to find what you need for your buisness. I called Marc on a Tuesday looking for a truck that was used, fairly priced, and still warrantied. Two days later he had two for me to look at., both More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Marc Halliday
Aug 15, 2016 -

Heritage Toyota responded

Mike, It's great to hear that Marc made your truck purchase so easy. We appreciate you taking the time to share your comments on DealerRater. Thank you for choosing Heritage! #DocHolidaysellscars #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2016

Prius replacement purchase Working with Marc to purchase our new Prius was very enjoyable. Marc made the process easy and was very thorough. I was happy with the low pressure More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Aug 12, 2016 -

Heritage Toyota responded

Matt, We appreciate you taking the time to write a review. It's good to know Marc did such an excellent job making the purchasing process as smooth as possible. I hope the new Prius treats you well. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2016

Couldn't ask for a better salesperson! I've never had a bad experience buying a new car with Heritage. By far though, Jason Dillon has been my best salesperson! He makes me feel comfortable More

by sbiss2185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Aug 12, 2016 -

Heritage Toyota responded

Such a nice review! Thank you for your kind words about Jason and Heritage Toyota. It's fantastic to hear that Jason did such a great job. Enjoy your new vehicle! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

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