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Heritage Toyota

S. Burlington, VT

4.9
4,225 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,225 reviews

November 28, 2016

Great experience! I had several friends recommend Chuck to me and he did not disappoint! This was our first time buying a Toyota and his service alone will bring us b More

by ahamor26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 29, 2016 -

Heritage Toyota responded

It's fantastic that you enjoyed working with Chuck. I'm glad he provided such a stellar purchasing experience. Thank you for your recommendation! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 22, 2016

above and beyond Kate went above and beyond expectations in providing the services necessary for my Matrix. She was patient in understanding the problems I'd encounte More

by Pamela Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Heritage Toyota responded

Pamela, We appreciate you taking the time to write a review. It's great to hear that Kate made sure that your experience with our service department was stellar. Thank you for the kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

My first maintenance checkup with my new Corolla I was very pleased with my first maintenance visit with my new 2016 Corolla. I would especially like to mention one of your shuttle drivers, Scott (f More

by PattyEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember except for Scott, shuttle driver.. sorry...
Nov 23, 2016 -

Heritage Toyota responded

PattyEllen, We appreciate you for sharing your thoughts on DealerRater. I'm very glad to hear that Scott and our shuttle service helped make your visit to our service department better. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2016

Helpful sales staff Buying a new vehicle from Heritage Toyota was made an enjoyable experience thanks to Elleni Floyd and Nick Zagres. Elleni was very patient in helping More

by 2017rav4er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Nick Zagres, Tom Kulhowvick
Nov 23, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's fantastic that you received top notch service from both our sales and service departments. Enjoy your new Rav4! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2016

Always a pleasure This is my fourth vehicle with Heritage. I have always had excellent customer service and trustworthy sales people. This time was no exception. Thanks More

by Courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Angus Gunn
Nov 23, 2016 -

Heritage Toyota responded

Courtney, It's very nice to hear from a return customer. I'm glad to hear that your experience working with Angus, Nick and Megan was as positive as your previous experiences. Thank you for taking the time to write a review. #THEangusgunn #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

My Business was Valued Everyone knows buying a vehicle is more than just purchasing a product. There is emotion attached. We spend our lives in our vehicles and it's probabl More

by TonyC
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Beth Grady
Nov 23, 2016 -

Heritage Toyota responded

Tony, Thank you for your kind words about Marc! It's very nice to hear that he made sure that you got the vehicle that is right for you and that he got you a great deal, too. We appreciate the recommendation. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2016

Smooth, efficient, and professional. From the intros, through test drives to delivery, everything was done without pressure or rushing. We were referred through the Costco Buying Servi More

by F&V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Zack Roberts
Nov 23, 2016 -

Heritage Toyota responded

F & V, We appreciate you posting. It is fantastic to learn that your purchasing experience went so smoothly. Thank you for choosing Heritage Toyota! #Meganterrysalesprofessional #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

November 18, 2016

Jason really listened and pleasure to work with Jason took the time to listen and understand what we were looking for. Deeply appreciated his professional, no nonsense, straightforward approach. He More

by StephJayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
Nov 18, 2016 -

Heritage Toyota responded

What a nice review! Thank you for posting. It's fantastic to hear that Jason provided a top notch purchasing experience. Enjoy your new car! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2016

Thanks, Chuck By far the most helpful car salesman I dealt with throughout the entire process. Chuck was always eager to help and provided exactly the information I More

by luisech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Nov 17, 2016 -

Heritage Toyota responded

It's fantastic that Chuck made sure the leasing process was smooth. We appreciate the stellar review. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2016

Amazing customer support. After looking for a truck for 3 1/2 years, the team at Heritage Toyota made it happen. Best experience buying a used vehicle ever. I will be back. Tha More

by Sylas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Angus Gunn
Nov 17, 2016 -

Heritage Toyota responded

Sylas, Thank you for posting! Glad to know our sales team did such a wonderful job helping you purchase the right vehicle for you. Enjoy your new truck! #THEangusgunn #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

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