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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,173 reviews

October 07, 2016

Daniel made this experience very pleasant My wife were looking at various makes and models but when we started talking to Daniel, we quickly knew we had find the right car and the right sales More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Oct 07, 2016 -

Heritage Toyota responded

Nick, Thank you for your kind words about Daniel and Nick. We're happy to hear that you liked working with them. Hope you are enjoying your new vehicle! #clientlifetimevalue Nora Krom Customer Relations Specialist Heritage Automotive Group

October 06, 2016

Best car salesman experience in years!! We have always dreaded dealing with dealerships! Not this time! Chuck was a delight to work with! His years of service and professionalism was eviden More

by Mochowen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Oct 06, 2016 -

Heritage Toyota responded

It's great to hear that Chuck exceeded your expectations! We appreciate you taking the time to share your experience. Thank you for choosing Heritage. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 06, 2016

Couldn't be happier, great customer service. Purchased a certified pre-owned truck yesterday and had a great experience at Heritage. Everyone was super friendly and helpful and made the process p More

by Matt- VPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres
Oct 06, 2016 -

Heritage Toyota responded

Matt, Thank you for posting on Dealer Rater. It is much appreciated. So nice to hear that you received excellent service from our sales team. Enjoy your new vehicle! #patmycar Nora Krom Customer Relations Specialist Heritage Automotive Group

October 05, 2016

Probably the best new car dealership expeience I have ever h This was our first experience with the sales team at Heritage. (although for the last 2 years our RAV4 has been serviced here). While our vehicle was More

by RonsRelics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Oct 06, 2016 -

Heritage Toyota responded

Wow! That is a stellar review. It's excellent to hear that your experience was top notch. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2016

Stress Free Buying Heritage was one of the first dealerships I've dealt with who were stress free! The staff, especially Josh Cousino was down to earth. He treated us li More

by Lablove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kraft
Oct 03, 2016 -

Heritage Toyota responded

We appreciate you taking the time to write a review. I'm glad to hear you had a stellar experience working with Josh. Thank you for choosing Heritage! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2016

Past Customer, New Business. This was our 3rd time leasing a vehicle from Heritage. This experience was a little different with Tyler. Most of our communication was done through e More

by mmillette007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Armes
Sep 30, 2016 -

Heritage Toyota responded

It's nice to hear from a return customer. Thank you for taking the time to post on Dealer Rater. I'm glad Tyler provided such an excellent purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 29, 2016

An amazing experience Chuck Heingartner, as well as Nick in financing at Heritage were great to work with. We were in the market for a Honda Pilot or possibly 2nd choice a More

by Patrick n Tinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Sep 30, 2016 -

Heritage Toyota responded

Patrick, Thank you for your kind words about Chuck and Nick. It's great to hear that they were so helpful in helping you select a vehicle that is right for your family and your budget. Enjoy your new Sienna! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 26, 2016

Great Experience! I visited Heritage in search of a used Tacoma Off Road. I dealt with Chuck Heingartner who assured me he would let me know when the vehicle I wanted More

by KMatt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck Heingartner
Sep 27, 2016 -

Heritage Toyota responded

Thank you for taking the time to post. I'm very glad to hear that you appreciated Chuck's efforts. Enjoy your new truck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2016

Amazing customer service! I came in to talk about my end of lease options on my Rav4 and was nervous that it would be a big hassle. Josh came over and introduced himself and i More

by Rav4gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Heritage Toyota responded

We appreciate you taking the time to post this lovely review! It's great to hear that your experience working with Josh was fantastic. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

September 21, 2016

Absolutely fantastic I purchased a 2016 RAV4 XLE from heritage Toyota, and from the moment that I walked in, everyone was incredibly nice, helpful, incredibly knowledgeabl More

by JBGoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Terry, Chuck Heingartner
Sep 22, 2016 -

Heritage Toyota responded

JB, That is great to hear! Thank you for posting. It's fantastic that Megan and Chuck made your purchasing experience a positive one. Enjoy your new car! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

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