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Heritage Toyota

S. Burlington, VT

4.9
4,385 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,385 reviews

August 16, 2017

Great experiance all around! I really appreciated the effort that was made to help me get into the car I wanted at a price I could afford. Marc was extremely straightforward and h More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Marc Halliday
Aug 21, 2017 -

Heritage Toyota responded

Rachel, That's wonderful to hear! I'm glad Marc made sure the whole process was smooth and that you got into a vehicle that fits your needs. Enjoy your new car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 15, 2017

Excellent help solving an intermittent problem Kate helped me resolve an intermittent problem with my audio system. It was a difficult to reproduce problem. Kate stayed in the communication loo More

by Hyde Park guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. It's wonderful to hear that Kate did such a great job making sure the issue was resolved as efficiently as possible. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 14, 2017

Thank you Chuck! Chuck Heingartner helped us find the perfect family hauler and was very considerate of our budget, our time, and our needs. He went above and beyond More

by Jason Shugart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 15, 2017 -

Heritage Toyota responded

Jason, Thank you for your kind words about Chuck and the rest of the Heritage Toyota sales team! It's wonderful that they were so helpful and accommodating. Hope you are enjoying your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 14, 2017

Thanks Chuck for a great experience! Chuck Heingartner made the entire process a great experience. In the past I would cringe at the thought of having to go car shopping, but Chuck made More

by Tracy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Aug 15, 2017 -

Heritage Toyota responded

Tracy, That is fantastic! So glad to learn that Chuck made sure your purchasing experience went smoothly. Thank you for posting! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Alex was the best! My wife Madelyn and I purchased a 2015 Toyota Tacoma with Alex today! It was a great experience at the dealership! Alex was super helpful with us, he More

by BenjaminRauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TobiTtyler, Jim Lash, Heritage Auto
Aug 14, 2017 -

Heritage Toyota responded

Benjamin, It's fantastic that Alex was so helpful! We appreciate you taking the time to write a review. Thank you for your very nice recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Very Satisfied Laz went above and beyond to meet our needs. He was patient and understanding. The sale was not about his commission it was about our satisfaction. I More

by Curtis and Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Curtis & Starr, We appreciated your kind words about Laz! It's fantastic that he provided such a stellar purchasing experience. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Best Car Buying Experience with Laz! Laz helped us pick the perfect car for our family (Rav 4) and was plesent timely and a pleasure to work with. I have referred my friends and parents More

by DanF86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Dan, That's excellent! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 12, 2017

Laz is a terrific salesman! Laz could not have been more accommodating to us. Every question we had was happily answered. I had a specific used car in mind and he made sure it More

by Maureen I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Koep
Aug 14, 2017 -

Heritage Toyota responded

Maureen, Thank you for posting. It's very nice to hear that you enjoyed working with Laz. We appreciate your business. #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 11, 2017

Beyond expectation My car was to have some small routine fixes plus registration. Turns out it needed new brakes AND the service area was busier than usual so that I wa More

by biketravel50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Aug 11, 2017 -

Heritage Toyota responded

We appreciated this detailed review! It's fantastic that Tom made such an effort to get the work on your car completed as quickly as possible. Dealing with unexpected repairs can be frustrating. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

Bad tires It was a great experience at Heritage yesterday getting my tires replaced. Ryan Allen was great helping me to get this completed. Thank you very much. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
Aug 10, 2017 -

Heritage Toyota responded

Rich, Thank you for posting! Glad to hear Ryan was so helpful. Hope you're riding much smoother on your new tires! Nora Krom Customer Relations Specialist Heritage Automotive Group

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