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Heritage Toyota

S. Burlington, VT

4.9
4,172 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,172 reviews

January 07, 2017

Friendly Sales at Heritage Toyota Chuck Heingartner gave us excellent service throughout the process of looking for a new car. His low pressure, friendly approach was exactly what we l More

by Joyce Oughstun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Megan Terry, Chuck Heingartner
Jan 09, 2017 -

Heritage Toyota responded

Joyce, Thank you for posting on Dealer Rater. It's very nice to hear that Chuck provided such an excellent purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 05, 2017

Friendly, knowledgeable, personalized Everything was very smooth thru out the whole process. Chuck met with me the first day, and took the time to figure out what I needed and wanted in a More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
Jan 06, 2017 -

Heritage Toyota responded

S, Glad to hear you enjoyed working with Chuck and that your Prius C is treating you well. We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

January 03, 2017

Thank you Zack & Travis! Zack Roberts in sales and Travis Green in finance make a wonderful team! I knew I was going to be a tough customer...with negative equity in my trade, More

by Nicole R Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts
Jan 04, 2017 -

Heritage Toyota responded

Nicole, We appreciate you posting this lovely review. It's very nice to hear that Zack and Travis went the extra mile to ensure that your sales experience was top notch. I hope you are enjoying your new vehicle! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

January 02, 2017

Excellent Service Tom is knowledgeable, able to explain clearly what needs to be done and why. He is also personable and is the reason I will only have my cars serviced More

by Brian16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Jan 02, 2017 -

Heritage Toyota responded

Brian, That's very nice to hear! Glad you enjoy working with Tom. Thank you for sharing your experience on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 30, 2016

Thank you We purchased a 2017 Toyota Rav4 hybrid in November. So far we love the car. We worked with Zack who was very helpful & knowledgeable. Thank you for a More

by Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
Jan 02, 2017 -

Heritage Toyota responded

Glad to hear that you enjoyed working with Zack. It's fantastic that you are loving your new Rav4. We appreciate you taking the time to post a review. #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

December 26, 2016

Blizzard Pearl Prius Prime Pemium HUGE shout out to Peter Mickel and John DeWilde for getting me into this stunning new Prius Prime! This premium edition Prime was hard to come by at t More

by JustinMyPrime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DeWilde
Dec 27, 2016 -

Heritage Toyota responded

Justin, Thank you for your kind words about Peter, John and Travis! It's fantastic to hear that they did such an excellent job making your purchase go smoothly. Enjoy your new Prius Prime! #hybridjedi Nora Krom Customer Relations Specialist Heritage Automotive Group

December 24, 2016

Excellent service center With an appointment there are "no lines, no waiting". The employees are always friendly, professional, knowledgeable. They take the time to answer q More

by VTshopper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 27, 2016 -

Heritage Toyota responded

Thank you for sharing your experience on Dealer Rater. I'm glad to learn that you enjoyed working with our staff. We appreciate you returning to service your Corolla with us. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 22, 2016

Professional and competent service with a smile In addition to the scheduled routine maintenance service, the technician found my lost pack of postage stamps that might have slipped through the glov More

by bdgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Dec 27, 2016 -

Heritage Toyota responded

It's great to hear that the technician located your missing stamps! We appreciate you posting a five star review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 21, 2016

Our 5th car from Heritage Toyota We were looking for a replacement for minivan. We worked with Eleni before and made sure we work with her again. The color we wanted wasn't in stock More

by FancyRibbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Dec 21, 2016 -

Heritage Toyota responded

It's fantastic to hear that Eleni was so accommodating! Thank you for posting. Enjoy your new minivan! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

December 20, 2016

Friendly and Knowledgeable My wife and I purchased a 2017 Tundra SR5 Off-Road. Everyone we spoke with were courteous and friendly. Chuck was very helpful and patient, he allow More

by 2017 Tundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Chuck Heingartner
Dec 21, 2016 -

Heritage Toyota responded

Thank you for this wonderful review! It's fantastic to hear that Chuck, Megan and Christine provided such a stellar purchasing experience. Enjoy your new Tundra! #chuckyfromstowe #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

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