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Heritage Toyota

S. Burlington, VT

4.9
4,236 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,236 reviews

May 22, 2017

'17 Tacoma TRD Sport Working with Sean Carpenter was a breeze. He was diligent, professional, and fair. I didn't have to haggle, because he was upfront and fair with all c More

by Jbabcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Shawn Carpenter, Nick McCarthy
May 23, 2017 -

Heritage Toyota responded

Thank you for your kind words about Shawn, Nick McCarthy and Nick Zagres. It's very nice to hear that they provided a top notch purchasing experience. Enjoy your new Tacoma! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

May 20, 2017

Very pleased with the service Seth was very pleasant and made sure my problem was fixed. He also had my car inspected so that I wouldn't have to make another trip. It is very imp More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 23, 2017 -

Heritage Toyota responded

Marsha, We appreciate you sharing your experience with our service department. It's wonderful to hear that Seth made sure all the bases were covered. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

Extraordinary individual , amazing human being! If you have an image of a automobile sales person, wipe it from your mind, the honor and privilege of meeting Laz is beyond my ability to express the More

by JEFFREY B WAITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Laz Koep
May 18, 2017 -

Heritage Toyota responded

Jeff, Wow! Thank you for this lovely review. Sounds like Laz provide a top notch purchasing experience. Glad Nick got you a great deal, too. Enjoy your new car! #Lazsellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

nice attitude the sales team was attentive and service team was knowledgeable......and the financial people also knew their job.....I mostly likely will return.... More

by mattygabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Tracy
May 18, 2017 -

Heritage Toyota responded

It's fantastic that you've received excellent service from our sales, finance and service teams. We appreciate you writing a review. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 18, 2017

Service Scheduled oil change, they fit us in and we left the car thinking it would be 5pm before it was ready and they called before noon. More

by Heritage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
May 19, 2017 -

Heritage Toyota responded

That's great! We appreciate you posting about your experience with the service department. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2017

Another Success Story at Heritage Service The Heritage Toyota Service Dept is the best. My service writer specialist Dana was pleasant, knowledgeable, and interested in making sure of all my t More

by Snogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
May 15, 2017 -

Heritage Toyota responded

Thank you for posting. It's fantastic that Dana and the rest of the service team provided such a stellar experience! We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2017

Positive experience Chucky was easy to deal with and gave me a fair price for my trade in. The version of Prius V that I wanted was not available, so Chucky sold me one More

by Francine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Ryan Allen
May 15, 2017 -

Heritage Toyota responded

Francine, We appreciate you sharing your experience on Dealer Rater. Glad to hear that Chuck and Ryan were so accommodating Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 13, 2017

Very good ... Love my car. Love the service. Great experience for some one buying their first car. Would definitely go back. Great car too... Very happy. More

by Arimae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 15, 2017 -

Heritage Toyota responded

Arimae, It's fantastic that your first time buying a car was such a great experience. Thank you for choosing Heritage Toyota. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2017

Positive Great experience- They were very flexible with my schedule. Everyone was helpful, friendly, and knowledgeable from Ed via email, to Marc in Sales, and More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Marc Halliday
May 15, 2017 -

Heritage Toyota responded

We appreciate you taking the time to post. I'm glad to hear that Marc, Ed and Nick were so fantastic to work with. Enjoy your new Rav4! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2017

Praise for Patti Bowdy Patti Bowdy is an exemplary employee. I have been chemically injured, and she has offered me sensitive, astute, reliable and excellent support and se More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Bowdy
May 15, 2017 -

Heritage Toyota responded

Victoria, Thank you for this lovely review! It's wonderful that you have enjoyed working with Patti. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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