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Heritage Toyota

S. Burlington, VT

4.9
4,236 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,236 reviews

June 24, 2017

Great Service & Dealership Very friendly & professional service for my car. Repeat buying customer there. Took my dog in the waiting room & they all came to pet him, cookies & o More

by 123toyota
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
so many over the years, all very friendly, Seth Tracy, Jay Jerger
Jun 26, 2017 -

Heritage Toyota responded

Thank you for sharing your experience! It's wonderful that you received top notch service from Jay, Seth and the rest of the service team. Most of us at Heritage are dog lovers, so it's very nice to hear that your pupper got such a nice welcome. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 24, 2017

Terrific Buying Experience I recently decided to trade in my wife's car for a larger vehicle. Josh Cousino over at Heritage Toyota took the time to ask me some questions about More

by Darren1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Heritage Toyota responded

Darren, It's wonderful that you liked working with Josh. I'm glad he was so helpful in finding a vehicle that meets your driving needs and your budget. Thank you for writing a review! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2017

My best car buying experience, ever! Josh was so polite. Truly a pleasure to do business with. He answered all questions in a timely manor and never talked down to me, as other car salesm More

by Robin Freehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

Robin, So glad you liked working with Josh! We appreciate the recommendation. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2017

Greatest Experience I decided I wanted to trade in my vehicle and get into a lease. Josh Cousino came right up to me and was very personable. He gave me fantastic advice More

by Asantor94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

We appreciate this lovely review! It's very nice to learn that you and your grandparents enjoyed working with Josh. Thanks to all three of you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2017

Great Experience My experience at Heritage Toyota was hands down the best experience I've ever had at a dealership and with a salesman. Josh Cousino was my salesman an More

by Jives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

Thank you for your kind words! It's fantastic that you had such a positive purchasing experience with Josh at Heritage Toyota. Glad you are enjoying your new Tundra! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 21, 2017

Josh was so great, we bought two vehicles!!! After our car broke down, we went to Heritage thinking about a pickup. Josh hooked us up with a great deal on a certified Tacoma. He is very persona More

by New Toyota Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

We appreciate your recommendation of Josh! It's excellent that he provided you with such a stellar purchasing experience. Hope you are enjoying your Tacoma and the Rav! #cantlosewithcous #hmanjosh Nora Krom' Customer Relations Specialist Heritage Automotive Group

June 21, 2017

Personalized and fantastic service My experience in dealing with Josh Cousino when I purchased my Tacoma was absolutely fantastic. He treated me like a very important customer and work More

by Truckguy70
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

Thank you for posting! It's great to hear how much you enjoyed working with Josh and that you love your new truck. Happy driving! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2017

Great customer service My experience at Toyota Heritage was very positive all around, and Josh Cousino was a significant contributor. He was accommodating, informative and More

by Simon
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2017 -

Heritage Toyota responded

Simon, It's excellent that Josh is still making sure that you are happy with your vehicle! It's lovely to hear that he provided such a stellar purchasing experience. Thank you for sharing your thoughts! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2017

Tacoma 2011 (used) I had exceptional service that was somewhat unexpected... I purchased a vehicle that the dealership was likely not going to see to the general public More

by Vermont Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Jun 20, 2017 -

Heritage Toyota responded

It's fantastic that Rob facilitated your purchase as if it was a new car. I'm glad to hear that he was so accommodating. Thank you for taking the time to write a review! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

June 20, 2017

great experience I called Josh explained my car history , said Dean dont worry we will find something. Next day we had a car and the best part all paperwork and docume More

by dean Westover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Heritage Toyota responded

Dean, It's fantastic that Josh did such a stellar job of accommodating your schedule. We appreciate you taking the time to post a review. Enjoy your new vehicle! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

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