Heritage Toyota
S. Burlington, VT
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Toyota Camry Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his cus Dealt with Marc and was a very pleasent experience. I would highly recommend having him help you in the car buying process. Very pleased with his customer service. More
Class Act We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire process w We recently leased a new RAV from Heritage and Shawn was the best salesperson we have ever dealt with (and there have been many). The entire process was handled with professionalism, curtesy and class. Shawn is very knowledgeable and provided the best in customer service, from start to finish. We would highly recommend contacting Shawn if you are interested in a Toyota. More
Service Department A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and understan A very fast and courteous visit. My representative began the process to correct a problem not covered by this visit. Jay was attentive and understanding. More
Don't bother..... Going anywhere else! Just purchased a 2017 Toyota 4Runner SR5 Premium. I had purchased my previous vehicle, 2015 Tundra, from Chuck as well. I'm so thankful that the day I Just purchased a 2017 Toyota 4Runner SR5 Premium. I had purchased my previous vehicle, 2015 Tundra, from Chuck as well. I'm so thankful that the day I rolled into Heritage with my Subaru that I ended meeting Chuck. My first experience with Chuck, as well as the rest of the folks there, was such a positive experience. This second trip there was no different. Listen, if you're shopping for a quality vehicle that is, and has always, been known for long term quality, then you need to at least look at one of the Toyota models. I like the 4Runner. And, if you're going to look at a Toyota, call Chuck and set up and appointment. You will not be disappointed. You may not buy a Toyota, but you WILL have an excellent, no pressure, customer experience. The folks on the Finance Team (Travis and Christine) are also excellent. More
Chucky from Stowe My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from My experience at Heritage has been nothing less then outstanding!. Chucky made it so easy!! My 2nd Tacoma and I love my Tacoma and I love Chucky from Stowe. His service is above and beyond. He comes to our house picks up My Tacoma leaves me his personal car and brings it back to me!!! Priceless!! If you want a great person no presssue 42 years in the business Chucky from Stowe is your guy!! The H Team rocks !! #chuckyfromstowe More
Unprofessional After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condi After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condition (nothing was noticed or noted by the service hostess when the car was brought into the service). When they returned it after 2 hrs, the windshield was cracked. They claimed that it MIGHT have been a small crack that was not noticed when the car was brought into the service, and they assured me that it was not their fault, therefore they will not replace the windshield. They suggested to use my insurance. Few months later I have a new windshield that was changed UNDER WARRANTY by another Toyota dealer from another state. Extremely poor customer service. I will never use Heritage Toyota Service (Sales Department is OK). Comment after Heritage Toyota's reply: If it would have been a VISIBLE stone chip, it would have been fare not to replace the windshield. However, since the windshield was replaced UNDER WARRANTY by another Toyota dealer, it means that either it was no stone chip or Toyota has different standards. For your information, that cracked windshield was thoroughly examined by a Toyota specialist before deciding that it has to be changed under warranty. More
Go see Chuck! I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whole I went in to see Chuck to say "hi". I left with a new Tacoma. Chuck listened to what I had to say, showed me what I wanted to see, made the whole process smooth (which, no matter where you go can be lengthy ). We discussed several finance options and my trade, never felt rushed. Chuck, as in the past, made this an enjoyable process. Thank you so much for a pleasant experience! #chuckyfromstowe More
Excellent Customer Service from Marc Halliday We recently signed on to a new lease for a Toyota Highlander at Heritage in South Burlington, Marc Halliday was our salesman and he was fantastic. He We recently signed on to a new lease for a Toyota Highlander at Heritage in South Burlington, Marc Halliday was our salesman and he was fantastic. He of course did his job in wanting to sell a vehicle but he did so with great kindness and understanding. He understood that we had a budget to meet and was willing to work with us to make ends meet. He respected our wishes and was a very kind salesman, We would definitely recommend him to my friends and family and we will definitely be looking forward to working with him in the future! We have had the vehicle for several weeks now and still love it just as much as the day we brought it home, if not more so! More
Easy car buying experience Chuck was great to work with. He listened, wasn't pushy, under promised and over delivered in terms of timing, and followed up quickly and thoroughly. Chuck was great to work with. He listened, wasn't pushy, under promised and over delivered in terms of timing, and followed up quickly and thoroughly. I usually cringe at the thought of buying a car, but not with Chuck H. Beth is finance was great too. More
Great Job I have always had great people to deal with when i have had to have service done on the car, from the young lady i talk with when i first get there to I have always had great people to deal with when i have had to have service done on the car, from the young lady i talk with when i first get there to the gentleman who takes the car, and they never make you wait long, just overall a great place to deal with and i tell friends about Heritage Toyota all the time, again thanks for all the hard work you do for customers. More