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Heritage Toyota

S. Burlington, VT

4.9
4,236 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,236 reviews

July 06, 2017

Excellent experience Matt reviewed by service appointment notes with me, listened to my updates on the potential issue and helped me get to the shuttle on time as I was ru More

by Bill S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
Jul 06, 2017 -

Heritage Toyota responded

Bill, Thank you for sharing your experience working with Matt. It is fantastic that he made sure to provide you with top notch service throughout. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 01, 2017

My Heritage Toyota Experience Recently, I found a used vehicle at Heritage Toyota, in which I liked. I decided to go there and check it out. When I first got there, I was instantly More

by Subaru2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 03, 2017 -

Heritage Toyota responded

It's wonderful that Chuck and Travis did such a fantastic job! Thank you for your recommendation. Hope you are enjoying your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

June 30, 2017

I was lucky enough to work with Phillip Devoid. Phil was the sales rep who approached when entering the sales floor area, very lucky for me! He was kind, knowledgeable, spoke in "car talk" that I c More

by RAV4!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid
Jul 03, 2017 -

Heritage Toyota responded

Thank you for your kind words about Phil! It's very nice to hear that he has been so great to work with. We appreciate you taking the time to share your experience on Dealer Rater. #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

June 29, 2017

Excellent customer service and maintenance The staff at Heritage Toyota definitely made for an enjoyable visit. They conduct themselves professionally and in a friendly/welcoming manner. Seth More

by Geronimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Jul 03, 2017 -

Heritage Toyota responded

What a nice review! It's fantastic to hear that you received top notch service from Seth, the shuttle drivers and the rest of our team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 28, 2017

Jason Dillon does it again Jason Dillon, in collaboration with Megan Terry, worked very hard to get us the best leases he could for me and Rock Point School. We leased two vehic More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Megan Terry
Jun 28, 2017 -

Heritage Toyota responded

Thank you for your kind words about Megan & Jason. It's great that they were so easy to work with. We appreciate your recommendation! #Meganterrysalesprofessional #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

June 28, 2017

Great and easy experience We are on our 9th Toyota product and on our 4th from Heritage Toyota. Josh Cousino made it so easy for our last trade-ins. We got personal attention More

by Bob I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Heritage Toyota responded

Bob, It's great that you had such a nice experience working with Josh. We appreciate you posting on DealerRater. Thank you for your continued business over the years! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2017

Needed a new battery I needed a new battery for my Tundra right away. I called the service department and immediately got an appointment that morning to have a new batte More

by mrmattf5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday, Jay Jerger
Jun 28, 2017 -

Heritage Toyota responded

Thank you for posting! It's excellent to learn that the service department made your visit so easy. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2017

Great buying experience I definitely felt like I got my car at a good price. My sales person, Josh, was knowledgeable, helpful, and friendly, and I never felt rushed or pushe More

by pokettokei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write a review. Glad to hear your experiences with both the sales and service teams were top notch. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2017

buying a Toyota sienna Marc was extremely pleasant and helpful, Nice sense of humor , which is always a bonus. Stayed late to help us , even though he had a party to go t More

by Caroleigh1944
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Jun 26, 2017 -

Heritage Toyota responded

Caroleigh, We appreciate this very nice review! It's wonderful that Marc provided such a top notch purchasing experience. Enjoy your Sienna! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2017

Best car buying experience I have had About 6 months ago we were replacing our 2008 Toyota Tundra. I had already done quite a bit of homework and knew it was going to be another Tundra. More

by Ron P.
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2017 -

Heritage Toyota responded

Ron, We appreciate your kind words about Josh. So glad to learn that you enjoyed working with him. Thank you for choosing Heritage Toyota! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

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